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FOI Request please

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Dear Stoke on Trent City Council,

Can you please provide for me the answers to the following questions:

1. Do you provide traded services to schools in your area, or do you contract this out to another party that is outside the local authority? If so, to which?

2. Which school MIS (management information systems) providers do you hold support contracts or accreditations with, and for each MIS provider:
a) What is the nature of the current arrangement (a paid contract, an unpaid accreditation)?
b) When did the current arrangement begin and when it will finish (including any extensions)?
c) If a paid contract, under what basis did you procure it (e.g. directly, through a framework, via OJEU procurement, other)?

3. How many schools do you provide MIS support services to, and:
a) How does this break down by Primary Academies, Primary Maintained, Secondary Academies, Secondary Maintained, Other (incl. PRUs, SENs)?
b) How does this break down by MIS provider?
c) How has this total changed between 2018/19, 2019/20 and this year (say as at June 1st 2018 vs. June 1st 2019 vs. June 1st 2020, or any similar convenient dates)?

4. As part of your support to schools for each of these MIS providers, which of the following activities do you carry out (I am interested in whether the activities differ between MIS providers):
a) 1st line support
b) 2nd line support
c) 3rd line support
d) Implementations
e) Data audits / cleansing
f) Regulatory / census submissions
g) Server management
h) Main data hosting
i) Data backup
j) User training
k) Provide templates / configuration
l) Analysis of data / insight services
m) Resale of the software to schools (on a commission basis)
n) Hosting or arranging local user group meetings / events

5. What was your total traded services income from schools (for all servies) in 2018/19 and 2019/20?

6. What was your total traded service income for providing schools with MIS support for 2018/19 and 2019/20?

7. What is the current amount of de-delegated funding that you levy on LA-maintained schools (either in total, on a per school level, or a per learner level - whichever is easiest)?

8. What software or digital tools (learning, safeguarding or admin) do you provide to schools under the de-delegated funding allocation?

Yours faithfully,


FOI, Stoke on Trent City Council

Dear G Kearns


Your request for information ref. SOT91423


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|Due to the current unprecedented circumstances we must make you aware that the City Council’s response to your |
|request for information may be delayed.  Although the Team is doing its utmost to ensure business continuity, |
|changes in the way we work may cause delays for some requests. If your request is likely to be delayed we will |
|let you know and keep you informed of progress. |
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|Please the Information Commissioner’s guidance relating to coronavirus via this link - |
| |


Thank you for your request for information about traded services to
schools.  Your request was received by the Information Rights Team on 04
September 2020.  This is being dealt with under the terms of the
appropriate Information Rights legislation.


In some circumstances we may charge for information.  If there is a charge
we will let you know, as you will be required to pay this before we deal
with your request.


Some information does not have to be released under this legislation.  We
will check the information you have asked for and send you as much as
possible.  If another person or organisation is named in the information,
we may have to ask their opinion before we decide what we can give you.


You should expect to receive a response to your request on or before 02
October 2020 in line with the legislation's 20 working day statutory


For your information we may publish the response to your request on our
City Council's website, which can be found at the following address:


If you have any queries about this email please do not hesitate to contact


You can find details of how we handle your personal information by
visiting [3]www.stoke.gov.uk/dataprotection


Yours sincerely


Information Rights Team


Information Rights

Floor 2 Civic Centre Glebe Street

Stoke-on-Trent ST4 1HH

City of Stoke-on-Trent 

t 01782 232853, 01782 233020, 01782 233732, 01782 235965

e [4][Stoke on Trent City Council request email]





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