Your message to [email address] couldn't be delivered.
hsciangus.tayside wasn't found at nhs.net.
request-804962-a85e7. . . Office 365 hsciangus.tayside
Action Required Recipient
Unknown To address
How to Fix It
The address may be misspelled or may not exist. Try one or more of the
following:
• Send the message again following these steps: In Outlook, open this
non-delivery report (NDR) and choose Send Again from the Report
ribbon. In Outlook on the web, select this NDR, then select the link
"To send this message again, click here." Then delete and retype the
entire recipient address. If prompted with an Auto-Complete List
suggestion don't select it. After typing the complete address, click
Send.
• Contact the recipient (by phone, for example) to check that the
address exists and is correct.
• The recipient may have set up email forwarding to an incorrect
address. Ask them to check that any forwarding they've set up is
working correctly.
• Clear the recipient Auto-Complete List in Outlook or Outlook on the
web by following the steps in this article: [1]Fix email delivery
issues for error code 5.1.10 in Office 365, and then send the message
again. Retype the entire recipient address before selecting Send.
If the problem continues, forward this message to your email admin. If
you're an email admin, refer to the More Info for Email Admins section
below.
Was this helpful? [2]Send feedback to Microsoft.
══════════════════════════════════════════════════════════════════════════
More Info for Email Admins
Status code: 550 5.1.10

This error occurs because the sender sent a message to an email address
hosted by Office 365 but the address is incorrect or doesn't exist at the
destination domain. The error is reported by the recipient domain's email
server, but most often it must be fixed by the person who sent the
message. If the steps in the How to Fix It section above don't fix the
problem, and you're the email admin for the recipient, try one or more of
the following:

The email address exists and is correct - Confirm that the recipient
address exists, is correct, and is accepting messages.

Synchronize your directories - If you have a hybrid environment and are
using directory synchronization make sure the recipient's email address is
synced correctly in both Office 365 and in your on-premises directory.

Errant forwarding rule - Check for forwarding rules that aren't behaving
as expected. Forwarding can be set up by an admin via mail flow rules or
mailbox forwarding address settings, or by the recipient via the Inbox
Rules feature.

Recipient has a valid license - Make sure the recipient has an Office 365
license assigned to them. The recipient's email admin can use the Office
365 admin center to assign a license (Users > Active Users > select the
recipient > Assigned License > Edit).

Mail flow settings and MX records are not correct - Misconfigured mail
flow or MX record settings can cause this error. Check your Office 365
mail flow settings to make sure your domain and any mail flow connectors
are set up correctly. Also, work with your domain registrar to make sure
the MX records for your domain are configured correctly.

For more information and additional tips to fix this issue, see [3]Fix
email delivery issues for error code 5.1.10 in Office 365.
Original Message Details
Created Date: 11/9/2021 10:55:17 AM
Sender Address: [FOI #804962 email]
Recipient Address: [email address]
Subject: Freedom of Information request - FOI request: Housing
grants for disability adaptations
Error Details
Reported error: 550 5.1.10 RESOLVER.ADR.RecipientNotFound; Recipient
[email address] not found by SMTP address lookup
DSN generated by: CWLP265MB5722.GBRP265.PROD.OUTLOOK.COM

Message Hops
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11/9/2021 local (Exim 4.89) (envelope-from <[FOI
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11/9/2021
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11/9/2021
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11/9/2021 Microsoft SMTP Server (version=TLS1_2,
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(Exim 4.89)
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id 1mkOmb-0000xj-H2
for [email address]; Tue, 09 Nov 2021 10:55:17 +0000
Date: Tue, 09 Nov 2021 10:55:17 +0000
From: Gareth Davies <[FOI #804962 email]>
To: FOI requests at Angus Integration Joint Board <[email address]>
Message-ID: <[email address]>
Subject: Freedom of Information request - FOI request: Housing grants for
disability adaptations
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References

Visible links
1. https://go.microsoft.com/fwlink/?LinkId=...
2. https://go.microsoft.com/fwlink/?LinkId=...
3. https://go.microsoft.com/fwlink/?LinkId=...

Dear Rachel Hamada,

Thank you for your information request dated 23 November 2021 (received by
Angus Health and Social Care Partnership that same day).

If we are unable to provide you with a response within 20 working days, we
will advise you of this in writing.

Please refer to the information below which explains your right to
complain if you are unhappy with how the Partnership is dealing with your
request.

If you have any queries, please contact Keith Whitefield (Data Protection
Officer, Angus Health and Social Care Partnership) at 03452 777 778 or
e-mail [1][email address]

Yours sincerely,

Lucy McLean

Planning Officer

FREEDOM OF INFORMATION (SCOTLAND) ACT 2002

ENVIRONMENTAL INFORMATION (SCOTLAND) REGULATIONS 2004

INSPIRE (SCOTLAND) REGULATIONS 2009

Your Right to Request a Review by Angus Health and Social Care Partnership

If you are dissatisfied with the way in which the Partnership has dealt
with your request for information under any of the above statutory
instruments, you have a right to ask the Partnership to review its actions
and/or decisions regarding your request. If you wish to do this, you
should make your request to the Chief Officer, Angus Health and Social
Care Partnership, Angus House, Orchardbank Business Park, Forfar DD8 1AN
or e-mail [2][email address] within 40 working days.

Your request must:                    

1.   be in writing (or recordable format);

2.   give your name and address for correspondence;

3.   give details of the information which you originally requested from
the council;  and

4.   give the reasons why you are dissatisfied with the way in which your
application for information has been dealt with.

Your application for review will then be considered by the Partnership’s
review panel.  The review panel will write to you informing you of its
decision not later than 20 working days after receipt of your request for
a review. The review panel will also provide you with a statement of its
reasons for arriving at the decision it has made.

Your Right to Complain to the Scottish Information Commissioner:

If you are dissatisfied with a decision of the Partnership’s review panel
(or where the review panel has not provided you with a response), you have
the right to apply to the Scottish Information Commissioner for a decision
as to whether your request for information has been dealt with by the
Partnership in accordance with the above statutory instruments.

Your application to the Scottish Information Commissioner must:

• be in a recordable format (letter, e-mail, audio tape etc);

• give your name and address for correspondence.
• give details of the request for information which you originally
requested from Angus Health and Social Care Partnership;
• give details of why you were dissatisfied with the Partnership’s
response to your original request;
• give details of why you were dissatisfied with the decision of the
Partnership’s review panel.

In the case of an EIR or FOI request your application to the Scottish
Information Commissioner must be made within 6 months of receipt of the
decision of the Partnership’s review panel (or within 6 months of the date
that the review panel should have responded).  No such time limit applies
under the INSPIRE (Scotland) 2009 Regulations.

The Scottish Information Commissioner can be contacted at:-

Scottish Information Commissioner, Kinburn Castle, Doubledykes Road, St
Andrews, Fife, KY16 9BS; Telephone - 01334 464610; Fax - 01334 464611;
Email - [3][email address])

References

Visible links
1. mailto:[email%20address]
2. mailto:[email%20address]
3. mailto:[email%20address]

Dear Miss Hamada,

Request for Information

Thank you for your request for information dated 23^rd of November
(received by Angus Health and Social Care Partnership on the same day)
which has been passed to me for attention.

You have requested information and I have provided our response in the
excel spreadsheet attached. The information provided is the same as the
response you may have received from Angus Council, this is because Angus
Council delivers the relevant services on behalf of and under the
direction of Angus Integration Joint Board.

In compiling responses to information requests we invariably use
information which is routinely published on the [1]Partnership’s website
or through its [2]Publication Scheme.  If you require further information
please first check that the information you want is not routinely
published as any such information is exempt from release in terms of
Section 25 of the Freedom of Information (Scotland) Act 2002 or Regulation
6(1)(b) of the Environmental Information (Scotland) Regulations 2004.

I hope that this information is of some help to you.  Please note that the
information contained in this reply is believed to be accurate as at
today’s date (unless otherwise indicated) but no warranty is given. 
Further, Angus Health and Social Care Partnership does not accept
liability for any loss, injury or damage which arises from the use of the
information contained in this reply either by you or by any other party. 
Please refer to the information set out in the Appendix which explains
your right to complain if you are unhappy with how the Partnership has
dealt with your request.

If you have any queries, please contact Keith Whitefield (Data Protection
Officer, Angus Health and Social Care Partnership) at 03452 777 778 or
e-mail [3][email address]

Yours sincerely

Lucy McLean

Planning Officer

On behalf of

Sig

Keith Whitefield

Data Protection Officer

APPENDIX

FREEDOM OF INFORMATION (SCOTLAND) ACT 2002

ENVIRONMENTAL INFORMATION (SCOTLAND) REGULATIONS 2004

INSPIRE (SCOTLAND) REGULATIONS 2009

Your Right to Complain to Angus Health and Social Care Partnership

If you are dissatisfied with the way in which the Partnership has dealt
with your request for information under any of the above statutory
instruments, you have a right to ask the Partnership to review its actions
and/or decisions regarding your request. If you wish to do this, you
should make your request to the Chief Officer, Angus Health and Social
Care Partnership, Angus House, Orchardbank Business Park, Forfar DD8 1AN
or e-mail [4][email address] within 40 working days.

Your request must:

• be in writing (or recordable format);
• give your name and address for correspondence;
• give details of the information which you originally requested from
the Partnership;  and
• give the reasons why you are dissatisfied with the way in which your
application for information has been dealt with.

Your application for review will then be considered by the Partnership’s
review panel.  The review panel will write to you informing you of its
decision not later than 20 working days after receipt of your request for
a review. The review panel will also provide you with a statement of its
reasons for arriving at the decision it has made.

Your Right to Complain to the Scottish Information Commissioner:

If you are dissatisfied with a decision of the Partnership’s review panel
(or where the review panel has not provided you with a response), you have
the right to apply to the Scottish Information Commissioner for a decision
as to whether your request for information has been dealt with by the
Partnership in accordance with the above statutory instruments.

Your application to the Scottish Information Commissioner must:

• be in a recordable format (letter, e-mail, audio tape etc);

• give your name and address for correspondence.
• give details of the request for information which you originally
requested from Angus Health and Social Care Partnership;
• give details of why you were dissatisfied with the Partnership’s
response to your original request;
• give details of why you were dissatisfied with the decision of the
Partnership’s review panel.

In the case of an EIR or FOI request your application to the Scottish
Information Commissioner must be made within 6 months of receipt of the
decision of the Partnership’s review panel (or within 6 months of the date
that the review panel should have responded).  No such time limit applies
under the INSPIRE (Scotland) 2009 Regulations.

The Scottish Information Commissioner can be contacted at:-

Scottish Information Commissioner, Kinburn Castle, Doubledykes Road, St
Andrews, Fife, KY16 9BS; Telephone - 01334 464610; Fax - 01334 464611;
Email - [5][email address])

References

Visible links
1. https://www.angushscp.scot/
2. http://www.angus.gov.uk/sites/angus-cms/...
3. mailto:[email%20address]
4. mailto:[email%20address]
5. mailto:[email%20address]