FOI Request handling, Data for Jan 2009 - Jan 2010 inclusive
Dear Redbridge Borough Council,
(1) Please provide the number of FOI Requests received each month by the council for calendar year 2009 and January 2010, and the overall total.
(2) Please confirm whether it is council policy to acknowledge all FOI Requests, and how quickly.
If it is, provide the % which met that target in each month and overall.
If not, explain how the council considers this complies with ICO guidance and the council's duties under the Act, in particular §16 to be helpful.
(3) For each month and the whole period, include how many received the council's response
(a) within 15wd,
(b) in 16-20 wd,
(c) after 20wd,
and (d) any still awaiting response.
(4) Include also how many were met
(a) in full,
(b) partly,
(c) rejected, with a note of the numbers for each reason for rejection - not held, too costly, fees notices etc.
(5) Include how many were referred to Internal Review, how long these took as per (3) above, and the outcome
(6) Lastly for each month and total, include the number of requests that had ICO involvement, distinguishing between numbers where the ICO asked the council to respond due to delay by the council, or where the ICO made a ruling after the council process was exhausted.
Itemise each of these presumably very few cases individually with full dates and outcome.
Please provide this electronically, preferably in an XLS spreadsheet.
Yours faithfully,
James Muldoon
Dear Mr. Muldoon,
FREEDOM OF INFORMATION ACT 2000 - INFORMATION REQUEST
I acknowledge your request for information received on 15th February.
Your request is being considered and you will receive the information requested within the statutory timescale of 20 working days as defined by the Freedom of Information Act 2000, subject to the information not being exempt or containing a reference to a third party.
If appropriate, the information may be provided in paper copy, normal font size. If you require alternative formats, e.g. language, audio, large print, etc. then please let me know. I understand you wish the information to be sent to you by e-mail.
For your information, the Act defines a number of exemptions that may prevent release of the information you have requested. There will be an assessment and if any of the exemption categories apply then the information will not be released. You will be informed if this is the case, including your rights of appeal.
If the information you request contains reference to a third party then they may be consulted prior to a decision being taken on whether or not to release the information to you. You will be informed if this is the case.
There may a fee payable for this information. This will be considered and you will be informed if a fee is payable. In this event the fee must be paid before the information is processed and released. The 20 working day time limit for responses is suspended until receipt of the payment.
If you have any queries or concerns then please contact the Information Officer at London Borough of Redbridge, Town Hall, PO Box 2, High Road, Ilford, Essex, telephone 0208 708 2331, e-mail [email address]
Further information is also available from the Information Commissioner at:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Telephone: 08456 30 60 60 or 01625 54 57 45
www.informationcommissioner.gov.uk
Yours sincerely,
Lin Pankhurst
Freedom of Information Coordinator, Strategic Services
Dear FoI (Freedom of Information),
I note that the 20 working day deadline has passed without any response being provided to my FOI Request.
This is very disappointing.
The Request was a straight forward one, and I see no reason why the council could not provider its response within the statutory limit of 20wd.
Please give an indication of a date by when the council expects to provide its reply - as otherwise a reference to the ICO will become necessary.
Yours sincerely,
James Muldoon
Dear Mr Muldoon,
FREEDOM OF INFORMATION ACT 2000 - INFORMATION REQUEST RFI 102264
Thank you for your email from which I note you state the request is
overdue. It is in fact the 20th working day today, but I do apologise
for the delay in sending the response to you. Your request for
information has now been considered and the information requested is
enclosed.
Please note that in future years this information will be uploaded onto
the Council's website.
Please contact me if you have any queries or concerns.
Although the London Borough of Redbridge has considered your request
strictly in accordance with the Act, if any or all of the information
provided is to be published or broadcast, we would like the opportunity
to comment on the information provided, in so far as that publication or
broadcast refers to, or in any way identifies, the London Borough of
Redbridge before the information is published or broadcast.
The London Borough of Redbridge's Press Office can be contacted on 020
8708 3766.
If you are unhappy with the outcome of your request, you may ask for an
internal review. Please contact the Information Officer at
[email address] or Town Hall, PO Box 2, High Road, Ilford, Essex,
IG1 1DD who will arrange an internal review of your case.
If you have a complaint about the handling of your enquiry then please
contact the Information Officer at London Borough of Redbridge, Town
Hall, PO Box 2, High Road, Ilford, Essex, telephone 0208 708 2331,
e-mail [email address]. If you consider the outcome of the London
Borough of Redbridge's complaints procedure is not satisfactory you also
have a right of appeal to the Information Commissioner at:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Telephone: 08456 30 60 60 or 01625 54 57 45
www.informationcommissioner.gov.uk
Yours sincerely,
Freedom of Information Coordinator Strategic Services
Tel: 020 8708 2161
Dear FoI (Freedom of Information),
Thank you for your reply.
I am conducting research into the ways that councils in London handle FOI Requests.
I made the same request as I made to you to each of the 33 London boroughs, and to TfL and the GLA.
I need to import the data into a spreadsheet.
Unfortunately the PDF file you have provided does not allow me to do this.
Could you kindly supply me the data as an XLS spreadsheet - as I did in fact originally request?
Yours sincerely,
James Muldoon
Dear Mr Muldoon,
Please see attached spreadsheet as requested.
Regards
Freedom of Information Coordinator Strategic Services
Tel: 020 8708 2161
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