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FOI request for internet search data policy at public institutions (libraries)

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Open Rights Group

Dear Enfield Council,

I am writing as a research volunteer at the Open Rights Group. We are conducting a study to better understand filtering and blocking of websites on the public estate, to understand what content and sites are inaccessible and why. I am writing to ask about this in relation to libraries under local authority control. Please answer all questions in relation to the libraries that you are responsible for.

We would like to know, in relation to your publicly accessible Internet networks, or Internet networks for your clients:

1. The categories of content blocked or filtered, eg: 
a) Security or Malware. 
b) Content types, eg adult, alcohol etc. 
c) Statistics relating to the requests blocked or filtered, eg how many site requests are filtered or blocked per category.

2. Monitoring requirements you have for users, eg if you record or may record their Internet usage.

3. The supplier of your blocking or filtering software. 
a) Eg, Sophos, Forcepoint, Palo Alto etc.

If these policies operate on a per library basis, or are a decision not taken by the council, please provide a contact email for the managers of each library in your jurisdiction so we can make enquiries on a more granular basis.

Yours faithfully,

Pascal Crowe (Open Rights Group)

complaintsandinformation, Enfield Council

Thank you for your email.

We will respond as soon as possible.

Regards,

Complaints and Access to Information Team,
Enfield Council.

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complaintsandinformation, Enfield Council

Classification: OFFICIAL

Dear Mr Crowe,

 

Thank you for your email dated 08/02/18 where you requested information
about Internet policy.

 

The answers to your request are below:

 

We would like to know, in relation to your publicly accessible Internet
networks, or Internet networks for your clients:

 

1. The categories of content blocked or filtered, eg:

a) Security or Malware. These are blocked

b) Content types, eg adult, alcohol etc.

Criminal Activities, Extremist Sites, Gambling, Hate/Discrimination,
Nudity, Shareware/Freeware, Suspicious and Weapons.

 

c) Statistics relating to the requests blocked or filtered, eg how many
site requests are filtered or blocked per category.  Statistics Not Held

 

2. Monitoring requirements you have for users, eg if you record or may
record their Internet usage. No Requirements

 

3. The supplier of your blocking or filtering software.

a) Eg, Sophos, Forcepoint, Palo Alto etc.

Sophos

 

 

If you are dissatisfied with the handling of your request, you have the
right to ask for an internal review. Internal review requests should be
submitted within two months of the date of receipt of the response to your
original letter and should be addressed to:

 

Complaints and Access to Information Team

Email – [1][Enfield Council request email]

 

Please remember to quote the reference number above in any future
communications.

 

If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision. The Information Commissioner can be contacted at: Information
Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9
5AF

 

Regards

 

 

Matthew Breslin

Complaints and Access to Information Coordinator- Gateway Services

Finance, Resources and Customer Services

0208 379 4397

Enfield Council

39 London Road

Enfield

EN2 6DS

 

 

 

 

 

 

 

Classification: OFFICIAL

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