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FOI request for internet search data policy at public institutions (libraries)

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Open Rights Group

Dear Merton Borough Council,

I am writing as a research volunteer at the Open Rights Group. We are conducting a study to better understand filtering and blocking of websites on the public estate, to understand what content and sites are inaccessible and why. I am writing to ask about this in relation to libraries under local authority control. Please answer all questions in relation to the libraries that you are responsible for.

We would like to know, in relation to your publicly accessible Internet networks, or Internet networks for your clients:

1. The categories of content blocked or filtered, eg: 
a) Security or Malware. 
b) Content types, eg adult, alcohol etc. 
c) Statistics relating to the requests blocked or filtered, eg how many site requests are filtered or blocked per category.

2. Monitoring requirements you have for users, eg if you record or may record their Internet usage.

3. The supplier of your blocking or filtering software. 
a) Eg, Sophos, Forcepoint, Palo Alto etc.

If these policies operate on a per library basis, or are a decision not taken by the council, please provide a contact email for the managers of each library in your jurisdiction so we can make enquiries on a more granular basis.

Yours faithfully,

Pascal Crowe (Open Rights Group)

foi, Merton Borough Council

Thank you for your email message. We aim to respond to all requests under
the Freedom of Information Act 2000 and Environmental Information
Regulations 2004 within 20 working days.
More information about the way we deal with information requests is on our
web site at [1]www.merton.gov.uk/foi.
 
Information Governance Team
London Borough of Merton.
020 8545 4634
 
 
 

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Anthony Hopkins, Merton Borough Council

4 Attachments

Dear Pascal,

 

Please find attached the response to your FOI request.

 

Regards Anthony

 

Anthony Hopkins
Head of Library, Heritage & Adult Education Service
Community and Housing Department
Merton Council
Tel.: 020 8545 3770
Mob.: 07887 824 220
[1]www.merton.gov.uk
Merton Council

 

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