FOI request dated 3.3.22

The request was successful.

Dear Walsall Metropolitan Borough Council,

I would like to request the following information under the Freedom of Information Act:

1. In total, how many frontline child protection social workers work for the council (whether employed or agency) as of 1 March 2022?
a. How many and what percentage are agency staff?
b. How many and what percentage are less than two years qualified?
c. How many and what percentage are both agency staff and less than two years qualified?

2. What is the full complement of frontline child protection social workers the Department for Children's Services should have, and what is your current recruitment shortfall into those roles (as of 1 March 2022)?

3. What is the current average caseload for frontline child protection social workers working for the council (as of 1st March 2022).

4. Please specify how many active cases each frontline child protection social worker who has been qualified for less than two years (as of 1 March 2022) is handling.

Yours faithfully,

Sally Wardle

Walsall Metropolitan Borough Council

1 Attachment

Dear Ms Wardle

 

Request for Information RFI-4281-22

 

Thank you for your request for information relating to Agency Staff which
was received on 03 March 2022.

 

In accordance with the provisions of the Freedom of Information Act 2000
the council will respond to your request within 20 working days, saying
whether we have the information that you want, and if there will be any
charges. 

 

If, for any reason, we cannot provide you with the information, we will
tell you why.

If we need to clarify your request, we will contact you again.

 

Update – Your Information Rights Requests and Coronavirus:

 

Walsall Council is working extremely hard to ensure the safety and
wellbeing of all residents of the borough during this difficult period. As
part of this working practices and priorities within the council may need
to change in line with advice from the Government and our own Public
Health Service.

 

This may mean that our usual processes for responding to requests for
information will need to change, and unfortunately you may experience
delays in receiving the information you have requested.

 

We apologise in advance if we cannot respond within the statutory
timeframe of your request - however should your request be effected we
will let you know and will endeavour to keep you updated on our progress.

 

We ask that show understanding and patience as we work through this
difficult time and we assure that we will do our upmost to ensure you
receive a response to your request as soon as possible

 

In the meantime, if you need to contact me about your request, please do
so quoting the above reference number.

 

Yours sincerely,

Fakhara Qanwal

 

 

Assurance Team, Resources and Transformation

Walsall Metropolitan Borough Council,

Civic Centre,

Darwall Street,

Walsall, WS1 1DG

Email: [Walsall Council request email]

Service area: [1]walsall.gov.uk/ Information Governance and Assurance

Website:  [2]www.walsall.gov.uk

 

[3]http://int.walsall.gov.uk/portals/0/Comm...

Disclaimer: IF THIS EMAIL IS MARKED PRIVATE OR CONFIDENTIAL - PLEASE
RESPECT CONFIDENTIALITY AND DO NOT SHARE OR FORWARD IT TO ANYONE ELSE
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should be regarded as confidential and is intended for the addressee only
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must be deleted and the sender notified.  The views expressed in this
message are personal and not necessarily those of Walsall MBC unless
explicitly stated.  E-mails sent or received from Walsall MBC may be
intercepted and read by the Council.  Interception will only occur to
ensure compliance with Council policies or procedures or regulatory
obligations, to prevent or detect crime. You should also be aware that any
email may be the subject of a request under Data Protection, Freedom of
Information or Environmental Information legislation and therefore could
be disclosed to third parties.

 

E-mail Security: Communication by internet email is not secure as
messages can be intercepted and read by someone else. Therefore we
strongly advise you not to email any information, which if disclosed to
unrelated third parties would be likely to cause harm or distress. If you
have an enquiry of this nature please provide a postal address to allow us
to communicate with you in a more secure way. If you want us to respond by
email you must realise that there can be no guarantee of privacy.

 

 

References

Visible links
1. https://eur01.safelinks.protection.outlo...
2. https://eur01.safelinks.protection.outlo...

Walsall Metropolitan Borough Council

1 Attachment

Dear Ms Wardle,

 

I write to acknowledge and apologise for the delay in responding to your
request relating to Agency Staff. As you know, the council is required to
respond to all requests for information under the Freedom of Information
Act within 20 working days, unless a ‘qualified exception’ applies that
requires the consideration of the Public Interest.

 

Walsall Council takes its obligations under this legislation extremely
seriously and I am sorry that in this case we have not met this timescale.

 

I would like to take this opportunity to assure you of our best
intentions in this regard. I can confirm that we aim for a full reply to
your request to be sent to you on or before 12th April 2022.

 

If you have any queries in regard to this process, please do not hesitate
to contact us.

 

 

Yours sincerely,

Denise Gold

 

 

Assurance Team, Resources and Transformation

Walsall Metropolitan Borough Council,

Civic Centre,

Darwall Street,

Walsall, WS1 1DG

Email: [Walsall Council request email]

Service area: [1]walsall.gov.uk/ Information Governance and Assurance

Website:  [2]www.walsall.gov.uk

 

[3]http://int.walsall.gov.uk/portals/0/Comm...

Disclaimer: IF THIS EMAIL IS MARKED PRIVATE OR CONFIDENTIAL - PLEASE
RESPECT CONFIDENTIALITY AND DO NOT SHARE OR FORWARD IT TO ANYONE ELSE
WITHOUT THE EXPRESS CONSENT OF THE AUTHOR. The information in this message
should be regarded as confidential and is intended for the addressee only
unless explicitly stated.  If you have received this message in error it
must be deleted and the sender notified.  The views expressed in this
message are personal and not necessarily those of Walsall MBC unless
explicitly stated.  E-mails sent or received from Walsall MBC may be
intercepted and read by the Council.  Interception will only occur to
ensure compliance with Council policies or procedures or regulatory
obligations, to prevent or detect crime. You should also be aware that any
email may be the subject of a request under Data Protection, Freedom of
Information or Environmental Information legislation and therefore could
be disclosed to third parties.

 

E-mail Security: Communication by internet email is not secure as
messages can be intercepted and read by someone else. Therefore we
strongly advise you not to email any information, which if disclosed to
unrelated third parties would be likely to cause harm or distress. If you
have an enquiry of this nature please provide a postal address to allow us
to communicate with you in a more secure way. If you want us to respond by
email you must realise that there can be no guarantee of privacy.

 

 

References

Visible links
1. https://eur01.safelinks.protection.outlo...
2. https://eur01.safelinks.protection.outlo...

Walsall Metropolitan Borough Council

1 Attachment

Dear Ms Wardle,

 

I write to acknowledge and apologise for the ongoing delay in responding
to your request relating to Agency Staff. As you know, the council is
required to respond to all requests for information under the Freedom of
Information Act within 20 working days, unless a ‘qualified exception’
applies that requires the consideration of the Public Interest.

 

Walsall Council takes its obligations under this legislation extremely
seriously and I am sorry that in this case we have not met this timescale.

 

I would like to take this opportunity to assure you of our best
intentions in this regard. I can confirm that we aim for a full reply to
your request to be sent to you on or before 5th May 2022.

 

If you have any queries in regard to this process, please do not hesitate
to contact us.

 

 

Yours sincerely,

Denise Gold

 

 

Assurance Team, Resources and Transformation

Walsall Metropolitan Borough Council,

Civic Centre,

Darwall Street,

Walsall, WS1 1DG

Email: [Walsall Council request email]

Service area: [1]walsall.gov.uk/ Information Governance and Assurance

Website:  [2]www.walsall.gov.uk

 

[3]http://int.walsall.gov.uk/portals/0/Comm...

Disclaimer: IF THIS EMAIL IS MARKED PRIVATE OR CONFIDENTIAL - PLEASE
RESPECT CONFIDENTIALITY AND DO NOT SHARE OR FORWARD IT TO ANYONE ELSE
WITHOUT THE EXPRESS CONSENT OF THE AUTHOR. The information in this message
should be regarded as confidential and is intended for the addressee only
unless explicitly stated.  If you have received this message in error it
must be deleted and the sender notified.  The views expressed in this
message are personal and not necessarily those of Walsall MBC unless
explicitly stated.  E-mails sent or received from Walsall MBC may be
intercepted and read by the Council.  Interception will only occur to
ensure compliance with Council policies or procedures or regulatory
obligations, to prevent or detect crime. You should also be aware that any
email may be the subject of a request under Data Protection, Freedom of
Information or Environmental Information legislation and therefore could
be disclosed to third parties.

 

E-mail Security: Communication by internet email is not secure as
messages can be intercepted and read by someone else. Therefore we
strongly advise you not to email any information, which if disclosed to
unrelated third parties would be likely to cause harm or distress. If you
have an enquiry of this nature please provide a postal address to allow us
to communicate with you in a more secure way. If you want us to respond by
email you must realise that there can be no guarantee of privacy.

 

 

References

Visible links
1. https://eur01.safelinks.protection.outlo...
2. https://eur01.safelinks.protection.outlo...

Walsall Metropolitan Borough Council

2 Attachments

Dear Ms Wardle,

 

Freedom of Information Request

 

Please accept my sincerest apologies for the delay you have experienced in
receiving a response to your Freedom of Information Request. As you know,
the council is required to respond to all requests for information under
the Freedom of Information Act within 20 working days, unless a ‘qualified
exception’ applies.

 

I am however happy to provide the information you requested. I hope this
information is still of use to you. Please note that the information given
in this response is as at the date of your request.

If you do have any queries or additional questions regarding the
information that has been provided please do not hesitate to contact me
direct on the details at the bottom of this email.

 

Further to your request for information about Agency Staff,

I would like to request the following information under the Freedom of
Information Act:

1. In total, how many frontline child protection social workers work for
the council (whether employed or agency) as of 1 March 2022?

a. How many and what percentage are agency staff?

b. How many and what percentage are less than two years qualified?

c. How many and what percentage are both agency staff and less than two
years qualified?

2. What is the full complement of frontline child protection social
workers the Department for Children's Services should have, and what is
your current recruitment shortfall into those roles (as of 1 March 2022)?

3. What is the current average caseload for frontline child protection
social workers working for the council (as of 1st March 2022).

4. Please specify how many active cases each frontline child protection
social worker who has been qualified for less than two years (as of 1
March 2022) is handling.

  I can tell you the following: Please see attached information.

 

Most of the information that we provide in response to Freedom of
Information Act 2000 requests will be subject to copyright protection.  In
most cases the copyright will be owned by Walsall Council. The copyright
in respect of other information may be owned by another person or
organisation, as indicated.

 

You are free to use any information supplied to you in response to this
request for your own non-commercial research or private study purposes.
The information may also be used for any other purpose allowed by a
limitation or exception in copyright law, such as news reporting.
 However, any other type of re-use, for example by publishing the
information in analogue or digital form, including on the internet, will
require the permission of the copyright owner.

 

I hope that the information provided is useful to you. However, if you are
dissatisfied, you should set out in writing your grounds for complaint and
send to: Lead Assurance Officer, Business Change, Civic Centre, Darwall
Street, Walsall, WS1 1TP.

 

If you are not content with the outcome of your complaint, you may apply
directly to the Information Commissioner’s Office (ICO) for a decision.
Please remember that, generally, the ICO cannot make a decision unless you
have first exhausted the complaints procedure provided by the council. The
Information Commissioner can be contacted at: The Information
Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9
5AF.

 

Again I would like to offer my apologies for any inconvenience the delay
to your request may have caused you

 

Yours sincerely,

Denise Gold

 

 

Assurance Team, Resources and Transformation

Walsall Metropolitan Borough Council,

Civic Centre,

Darwall Street,

Walsall, WS1 1DG

Email: [Walsall Council request email]

Service area: [1]walsall.gov.uk/ Information Governance and Assurance

Website:  [2]www.walsall.gov.uk

 

[3]http://int.walsall.gov.uk/portals/0/Comm...

Disclaimer: IF THIS EMAIL IS MARKED PRIVATE OR CONFIDENTIAL - PLEASE
RESPECT CONFIDENTIALITY AND DO NOT SHARE OR FORWARD IT TO ANYONE ELSE
WITHOUT THE EXPRESS CONSENT OF THE AUTHOR. The information in this message
should be regarded as confidential and is intended for the addressee only
unless explicitly stated.  If you have received this message in error it
must be deleted and the sender notified.  The views expressed in this
message are personal and not necessarily those of Walsall MBC unless
explicitly stated.  E-mails sent or received from Walsall MBC may be
intercepted and read by the Council.  Interception will only occur to
ensure compliance with Council policies or procedures or regulatory
obligations, to prevent or detect crime. You should also be aware that any
email may be the subject of a request under Data Protection, Freedom of
Information or Environmental Information legislation and therefore could
be disclosed to third parties.

 

E-mail Security: Communication by internet email is not secure as
messages can be intercepted and read by someone else. Therefore we
strongly advise you not to email any information, which if disclosed to
unrelated third parties would be likely to cause harm or distress. If you
have an enquiry of this nature please provide a postal address to allow us
to communicate with you in a more secure way. If you want us to respond by
email you must realise that there can be no guarantee of privacy.

 

 

 

 

References

Visible links
1. https://eur01.safelinks.protection.outlo...
2. https://eur01.safelinks.protection.outlo...