FOI Request – Confidential waste

Response to this request is long overdue. By law, under all circumstances, Transport for West Midlands should have responded by now (details). You can complain by requesting an internal review.

Dear Transport for West Midlands,

Please could you confirm if you can provide the following information Free of Charge or if a fee will be applicable – If a fee is applicable, please confirm the price (before providing any information)?
I would be most grateful if you would provide me, under the Freedom of Information Act, details in respect to the contract below.

Confidential Waste Destruction Contract

The details I require are:
• Has confidential waste being procured via tender or framework or another means?
• If a framework, could you confirm the name of the framework please?
• Actual contract values of each framework/contract (& any sub lots)
• Start date & duration of contract
• Is there an extension clause in the framework(s)/contract(s) and, if so, the duration of the extension?
• Has a decision been made yet on whether the framework(s)/contract(s) are being either extended or renewed?
• Who is the procurement officer responsible for this contract and could you provide their email address and phone number please?
Who is the senior officer (outside of procurement) responsible for this contract and could you provide their email address and phone number please?
• Who is the current supplier?
• If your current supplier is a Facilities Management/Waste/Cleaning Company, which sub-contractor services your organisation? E.g., which company’s staff actually collect your confidential waste??

Thank you for your help.

Yours sincerely
Chris Pearson

Customer Services, Transport for West Midlands

Thank you for contacting Transport for West Midlands (TfWM).

Customer Relations aim to respond to all enquiries within 10 working days. The majority of enquiries should take less than this to respond. However, there may be occasions where this takes longer. We will acknowledge your enquiry and keep you updated on progress. If your enquiry is time-sensitive then it is best to call us.

TfWM is the transport arm of West Midlands Combined Authority (WMCA). TfWM works in partnership with operators of public transport within the West Midlands. TfWM provides bus stops, timetable information, park & ride facilities, as well as delivering smart travel passes across the public transport network via Swift. More about what TfWM does can be found here: www.tfwm.org.uk/who-we-are/<http://www.tfwm.org.uk/who-we-are/>. More about what WMCA does can be found here: www.wmca.org.uk/what-we-do/<http://www.wmca.org.uk/what-we-do/>

To see our Privacy & Cookies Policy, please click here www.tfwm.org.uk/policies/privacy-and-coo...<http://www.tfwm.org.uk/policies/privacy-...>

<Customer Services>, Transport for West Midlands

Your case reference number is 168841 

 

Dear Chris

Thank you for your email to West Midlands Combined Authority (WMCA) on 29
March 2022 regarding your Freedom of Information (FOI) request.

If this is an initial request for information under the Freedom of
Information Act, we will respond to your request within 20 working days.
Should your email be received outside of normal office working hours, then
20 day period will begin from the next working day.

Should we need further clarification regarding your request we will
contact you as soon as possible.

In the meantime, if you require any further assistance then you can
contact our Data Protection Officers via:

[email address]

Thank you for contacting WMCA.

Kind regards

 

Gurdeep Chumber

Customer Relations Executive 

 

TfWM is the transport arm of West Midlands Combined Authority (WMCA). TfWM
works in partnership with operators of public transport within the West
Midlands. TfWM provides bus stops, timetable information, park & ride
facilities, as well as delivering smart travel passes across the public
transport network via Swift. 

More about what TfWM does can be found
here: [1]www.tfwm.org.uk/who-we-are/. More about what WMCA does can be
found here: [2]www.wmca.org.uk/what-we-do/

Give us your feedback, how did we do? 

 

At West Midlands Combined Authority (WMCA) & Transport for West Midlands
(TfWM), we really care about offering great service.  If you wish to give
feedback on the service we have provided then we invite you to complete a
survey. The survey takes around 5-10 minutes to complete.

 

[3]Please click here to complete our online survey. 

 

Thank you in advance for taking the time to help us serve you even better.
We really appreciate this. 

 

Best wishes 

Customer Experience 

Confidentiality: The information in this email may be confidential,
contain personal and/or sensitive information, and/or may be legally
privileged.  If an addressing or transmission error has misdirected this
email, please notify the author by replying to this email and then
deleting the original and your reply.  If you have received this email in
error, any disclosure, copying, distribution, or any action taken or
omitted to be taken in reliance on the email, may be prohibited and
potentially unlawful.  Any views or opinions expressed in this email are
those of the sender and do not necessarily reflect the views of West
Midlands Combined Authority, unless explicitly stated otherwise.

References

Visible links
1. http://www.tfwm.org.uk/about-us/
2. http://www.wmca.org.uk/what-we-do/
3. https://tlfadmin.com/view-survey/transpo...

Dear <Customer Services>,

Please could you confirm an estimated date for a response to my request regarding confidential waste - 29 March

Yours sincerely,

Chris Pearson

Customer Services, Transport for West Midlands

Thank you for contacting Transport for West Midlands (TfWM).

Customer Relations aim to respond to all enquiries within 10 working days. The majority of enquiries should take less than this to respond. However, there may be occasions where this takes longer. We will acknowledge your enquiry and keep you updated on progress. If your enquiry is time-sensitive then it is best to call us.

TfWM is the transport arm of West Midlands Combined Authority (WMCA). TfWM works in partnership with operators of public transport within the West Midlands. TfWM provides bus stops, timetable information, park & ride facilities, as well as delivering smart travel passes across the public transport network via Swift. More about what TfWM does can be found here: www.tfwm.org.uk/who-we-are/<http://www.tfwm.org.uk/who-we-are/>. More about what WMCA does can be found here: www.wmca.org.uk/what-we-do/<http://www.wmca.org.uk/what-we-do/>

To see our Privacy & Cookies Policy, please click here www.tfwm.org.uk/policies/privacy-and-coo...<http://www.tfwm.org.uk/policies/privacy-...>

<Customer Services>, Transport for West Midlands

Your case reference number is 168841 

 

Dear Chris

Thank you for your email to West Midlands Combined Authority (WMCA) on 28
April 2022 regarding your Freedom of Information (FOI) request.

I am sorry to hear that you have not received a response from our Data
Protection officers. I can appreciate the concern this has caused.

Please be assured that our Officers are in receipt of your request, and
they will contact you directly. Should we need further clarification
regarding your request we will contact you as soon as possible.

In the meantime, if you require any further assistance then you can
contact our Data Protection Officers via:

[email address]

Thank you for contacting WMCA.

Kind regards

 

Gurdeep Chumber

Customer Relations Executive 

 

 

TfWM is the transport arm of West Midlands Combined Authority (WMCA). TfWM
works in partnership with operators of public transport within the West
Midlands. TfWM provides bus stops, timetable information, park & ride
facilities, as well as delivering smart travel passes across the public
transport network via Swift. 

More about what TfWM does can be found
here: [1]www.tfwm.org.uk/who-we-are/. More about what WMCA does can be
found here: [2]www.wmca.org.uk/what-we-do/

HOW ARE WE DOING?

We’re constantly striving to provide excellent service.

We’d love to get your feedback about how we are doing by asking you 3
quick questions about your interaction with us today. 

To take part please click here - [3]Customer Survey

Confidentiality: The information in this email may be confidential,
contain personal and/or sensitive information, and/or may be legally
privileged.  If an addressing or transmission error has misdirected this
email, please notify the author by replying to this email and then
deleting the original and your reply.  If you have received this email in
error, any disclosure, copying, distribution, or any action taken or
omitted to be taken in reliance on the email, may be prohibited and
potentially unlawful.  Any views or opinions expressed in this email are
those of the sender and do not necessarily reflect the views of West
Midlands Combined Authority, unless explicitly stated otherwise.

References

Visible links
1. http://www.tfwm.org.uk/about-us/
2. http://www.wmca.org.uk/what-we-do/
3. https://snapsurveys.wmca.org.uk/snapwebh...