Thank you for your request for information from the Council on 30/05/2022.

Your request is being considered and we will endeavour to deal with your
request within the statutory timescale of 20 working days as defined by
the Freedom of Information Act 2000, subject to the information not being
exempt (or containing reference to a third party). This means that you
should receive a response from the Council on or before 29/06/2022.

Please note that in some circumstances a fee may be payable and if that is
the case, the Council will let you know. A fee notice will be issued to
you, and you will be required to pay before we will proceed to deal with
your request. Please note that the 20 working day time limit for responses
is suspended until receipt of the payment.

If appropriate, the information will be provided by letter/email, normal
font size (Arial, 12pt). If you require an alternative format, such as
Braille or large print, then please let the Council know.

If you have any queries about your request or wish to respond to this
email please email [Gedling Borough Council request email] quoting reference FOI 11297.

If you are not satisfied with how your request is being dealt with then
you should complain by writing to the Chief Executive. This letter should
be marked for the attention of Executive Support at the Civic Centre,
Arnot Hill Park, Arnold, Nottingham, NG5 6LU quoting the above reference
number.

If you are still not satisfied with the outcome of your complaint then you
have a right of appeal to the Information Commissioner’s Office, Wycliffe
House, Water Lane, Wilmslow, Cheshire SK9 5AF Telephone 01625 545 700 or
www.ico.org.uk

Legal Services
Gedling Borough council
Please read the following carefully. The information in this Email is
confidential and may be legally privileged. It is intended solely for the
addressee. Access to this message by anyone else is unauthorised. Senders
and recipients of any email should be aware that, under the Data
Protection Legislation and the Freedom of Information Act 2000, the
contents may have to be disclosed in response to a request made to the
Authority. If you have received the Email in error please notify
[email address]. Any views expressed by an individual within
this Email, which do not constitute or record technical advice, do not
necessarily reflect the views of the council. The Email has been checked
for viruses. We do however recommend that you perform your own scan of any
attachments (if any). We can not accept any responsibility for transmitted
viruses.

Dear Annie,

Further to your request for information of 30^th May 2022, please see
attached the Council’s response.

I would like to apologise for the delay in providing this information to
you and provide an explanation. When the Council received your request on
30 May, as your request related to properties owned by the Council, it was
logged and sent to the FOI representative within the Council’s Property
Services. The Property FOI Rep then sent your request to their colleagues
to collate the information and provide a response. The Council logs all
requests on its FOI system which sends the request to the relevant area
and also sends automated reminders to the FOI Reps 10 days before a
response is due, 2 days before and on the day of the request response
being due. These reminders were sent to the Rep in this case and they have
informed me that they were still awaiting the information from their
colleagues when they received the reminders and again requested the
information from them. The FOI Rep then went on annual leave for a week
and has acknowledged that when they returned they had a significant
workload and had forgot that the request was still outstanding and that
they were not aware of this until the Council received your communication
of 1 August stating that you had lodged a complaint with the ICO.

The reason for your request not being responded to is due to the human
error of the FOI Rep not checking the FOI system for the overdue request.
The Officer has been spoken to and reminded of the importance of complying
with FOI request within time and if this is not possible to keep the
requester informed of the reasoning and likely response date. The Rep has
failed to do this on this occasion and I would like to apologise for any
inconvenience this may have caused you.

If you have any further queries please do not hesitate to contact
directly. Any new request can be sent to [1][Gedling Borough Council request email]

I have copied in the ICO Case Officer for their records in relation to
your complaint.

Kind regards

Craig Allcock

Legal Advisor – Legal Services

Gedling Borough Council

Civic Centre, Arnot Hill Park

Arnold, Nottingham NG5 6LU

0115 901 3914

I am currently working away from the office. 

[2]www.gedling.gov.uk

For the latest news and events, follow us on Twitter [3]@GedlingBC or like
us on [4]Facebook

[5]cid:image003.jpg@01D4E565.86632890                                                                  
[6]cid:image005.png@01D77DA1.266D1A50

From: Enquiries <[email address]>
Sent: 03 August 2022 15:58
To: Inforequest <[email address]>
Subject: FW: ICO Case Reference: IC-184227-L4F5

From: ICO Casework <[7][email address]>
Sent: 03 August 2022 14:42
To: Enquiries <[8][email address]>
Subject: ICO Case Reference: IC-184227-L4F5

3 August 2022 

Case Reference: IC-184227-L4F5 

Dear FOI Team,

Please see the attached correspondence. 

Yours sincerely,

Bethany Williams 
Lead Case Officer 
Information Commissioner's Office

Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire SK9 5AF
T. 0330 414 6537 [9]ico.org.uk [10]twitter.com/iconews
Please consider the environment before printing this email.
For information about what we do with personal data see our privacy notice
at [11]www.ico.org.uk/privacy-notice.

Please read the following carefully. The information in this Email is
confidential and may be legally privileged. It is intended solely for the
addressee. Access to this message by anyone else is unauthorised. Senders
and recipients of any email should be aware that, under the Data
Protection Legislation and the Freedom of Information Act 2000, the
contents may have to be disclosed in response to a request made to the
Authority. If you have received the Email in error please notify
[email address]. Any views expressed by an individual within
this Email, which do not constitute or record technical advice, do not
necessarily reflect the views of the council. The Email has been checked
for viruses. We do however recommend that you perform your own scan of any
attachments (if any). We can not accept any responsibility for transmitted
viruses.

References

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