FOI : Online SORN Application Information Request

M Rance made this Freedom of Information request to Driver and Vehicle Licensing Agency

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was refused by Driver and Vehicle Licensing Agency.

Dear Driver and Vehicle Licensing Agency,

I would be grateful if you would please provide the following information in relation to the Beta Software Version in operation for online SORN applications during April 2018.

a) The DVLA's 'Beta Test Closure Report'.
b) Details of the bugs reported, those that were fixed/still to be fixed and details of the re-testing of the software.
c) Details with regard to data loss, errors, performance issues, crashes and inconsistences.
d) Stability issues with the software.
e) What feedback was received from Registered Keepers using the Beta version of the software.
f) Any other information with regard to the testing and release of this software version.

Yours faithfully,

M Rance

FOI FOI, Driver and Vehicle Licensing Agency

Dear Sir/Madam,

Thank you for your e-mail requesting information. The DVLA are dealing with your request under the terms of The Freedom of Information Act 2000.

Your request has been given reference number: FOIR7145.

You should expect to receive a reply to your request by 29 October 2018.

If you have any further questions or enquiries on this request please quote the reference number.

Thanks & Regards,

David A Morgan
Freedom of Information Team
Data Sharing & Protection Group | Strategy, Policy and Communications Group | C2 | DVLA | Swansea | SA6 7JL
Twitter: @dvlagovuk

New vehicle tax rates for cars registered on or after 1 April 2017.
Cyfraddau treth cerbyd newydd am geir a gofrestrwyd ar neu ar ôl 1 Ebrill 2017.
Find out more/Cael gwybod mwy: www.gov.uk/newvehicletaxrates

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FOI FOI, Driver and Vehicle Licensing Agency

2 Attachments

Dear M Rance

Please find attached the reply to your Freedom of Information request FOIR7145.

Regards

Ian Davies
Freedom of Information Team, Data Sharing & Protection Group | Strategy, Policy & Communications Directorate| C2 - West | DVLA | Swansea | SA6 7JL
Twitter: @dvlagovuk

We can always spot an untaxed car. Tax it or lose it.
Rydym wastad yn llwyddo i ddod o hyd i gar heb dreth. Trethwch ef neu byddwch yn ei golli.
Go to/Ewch i www.gov.uk/vehicletax

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Dear FOI FOI,

Thank you for the DVLA's reply dated 24th October 2018 in response to my FOI request FOIR7145.

I note the DVLA's comments in both attachments.

The purpose of my FOI request was to ascertain whether the BETA version of the DVLA's software was working correctly.

As stated in the attachment "The Public Interest Test, Section 31(3), Law Enforcement, Factors for Disclosure" it clearly states "It is in the public interest to know that DVLA's online systems are working correctly".

I would be grateful if the DVLA would now answer my questions in this regard.

Yours sincerely,

M Rance

FOI FOI, Driver and Vehicle Licensing Agency

1 Attachment

Good Afternoon

Please find attached the outcome of the review you requested on 10 November regarding FOIR7145.

Regards
Ian

Ian Aubrey
Freedom of Information Team – C2/W
Data Sharing & Protection Group | Strategy, Policy and Communications Directorate | DVLA | Swansea | SA6 7JL

New vehicle tax rates for cars registered on or after 1 April 2017.
Find out more: www.gov.uk/newvehicletaxrates

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Please visit www.gov.uk/browse/driving for government information on all aspects of motoring, ranging from log books and driving licences to driving tests and vehicle tax.
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