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FOI for false, innacurate, or misleading reports

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Dear Warwickshire County

We are compiling research taking into account ICO guidelines and DPA and wish the following information regarding children's social services.

From research many parents have complained that reports compiled by social services are "inaccurate", "false" or "misleading". It has been reported by parents that these reports or statements are not allowed to be amended,despite evidence of reports or statements being incorrect, contra to ICO guidelines and the DPA.

It appears that the complaints process is not been adhered by the LA across the UK and all that happens is social workers say "we will hold your letter on file stating our records are inaccurate"

Should the matter go to court, it has been reported that the LA provide courts with the inaccurate reports or statements but fail to give the courts letters by parents to show records how and why the reports are inaccurate.

We wish to know under the FOI for the last 24 months to Jan 2018 We refer to any written paper work compiled by social services or any person working on their behalf.

1) How many parents have in the last 24 month period have complained that social workers reports or statements are inaccurate, misleading or false or any words to the same effect.

2) How many times have social workers or managers refused to correct reports or statements?

3)How many times have social workers or managers said they would put letters on file proving reports are inaccurate?

4) How many of the said reports that are inaccurate, misleading or false have been used in court?

5) We have been told that notes of inaccuracies are added to the LA computer system. Should any notes of inaccurate, misleading or false statements or reports be applied on the LA's computer system does these full notes of inaccuracies show up if any other professional prints out or reads data. Do professionals show these notes to courts that the reports that they are giving the courts are proven to be inaccurate.

6. Are their any laws broken by making false reports and if so what? How many social workers have been caught making false reports?

Yours faithfully,

Yours faithfully,
Kim turner

 
Information request
Our reference: 3008828

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Dear Ms Turner
 
Freedom of Information Act 2000
 
Thank you for your request for information that was received on 10 January
2018.
 
We are dealing with your request under the Freedom of Information Act
2000 and we aim to send a response by 7 February 2018.
 
In some case, a fee may be payable. If we decide a fee is payable, we will
send you a fee notice and we will require you to pay the fee before
proceeding with your request.
 
The Freedom of Information Act 2000may restrict the release of some or all
of the information you have requested. We will carry out an assessment and
if any exemptionsapply to some or all of the information then we might not
provide that information to you. We will inform you if this is the case
and advise you of your rights to request an internal review and to
complain to the Information Commissioner's Office.
 
We will also advise you if we cannot provide you with the information
requested for any other reason together with the reason(s) why and details
of how you may appeal (if appropriate).
 

 Kind regards

Jonathan Sheward
Information Rights Officer

Information Management
Warwickshire County Council
Shire Hall
Warwick
CV34 4RL
Tel: 01926 418633

 

 
NOTE: Please do not edit the subject line when replying to this email.

 
Information request
Our reference: 3008828

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Dear ‎Ms Turner‏,
 
Freedom of Information Act 2000
 
Your request for information has been considered by Warwickshire County
Council under the Freedom of Information Act 2000.
 
Please be advised that we are unable to provide the information that you
have requested.
 
You asked us:
 
We wish to know under the FOI for the last 24 months to Jan 2018. We refer
to any written paper work compiled by social services or any person
working on their behalf. 

1) How many parents have in the last 24 month period have complained that
social workers reports or statements are inaccurate, misleading or false
or any words to the same effect. 
 
We do not collect statistical data in respect of such complaints.
 
Information may be held in individual complaint records in respect of any
complaint that has been made through the council's complaint procedures.
And I advise that a record of such a complaint would be recorded on the
individual childs' records or file.
 
However, in order to locate and collate the information requested would
require us to undertake a manual review of a significantly large number of
individual records and files.
 
We consider that the time required to request and review records and files
in order to comply with this part of your request is likely to exceed the
permitted time and appropriate costs limits set under the regulations.
Therefore, under Section 12 of the Freedom of Information Act 2000, we are
not obliged to comply with your request in respect of this question.
 
The Freedom of Information and Data Protection (Appropriate Limit and
Fees) Regulations 2004 currently sets the appropriate costs limit at £450
which would amount to 18 hours of officer time.
 
Therefore please treat this letter as a refusal notice in accordance wih
Section 17 of the Freedom of Information Act 2000 in respect of this part
of your request.
 
2) How many times have social workers or managers refused to correct
reports or statements? 
 
Data is not collated and held in respect of this.
3)How many times have social workers or managers said they would put
letters on file proving reports are inaccurate? 
 
Data is not collated and held in respect of this.
4) How many of the said reports that are inaccurate, misleading or false
have been used in court? 
 
Data is not collated and held in respect of this.

5) We have been told that notes of inaccuracies are added to the LA
computer system. Should any notes of inaccurate, misleading or false
statements or reports be applied on the LA's computer system does these
full notes of inaccuracies show up if any other professional prints out or
reads data. Do professionals show these notes to courts that the reports
that they are giving the courts are proven to be inaccurate. 
 
If a report written by a social worker is found to be inaccurate, the
amendments would be included in the recording and any reports.
6. Are their any laws broken by making false reports and if so what?
 
This relates to the threshold for criminal investigation, the
testing/judging of which being a responsibility that is held by the
Police.
 
How many social workers have been caught making false reports?
 
Data is not collated and held in respect of this.
 
 
If you are dissatisfied with the handling of your request, you have the
right to ask for an internal review. Internal review requests should be
submitted within two months of the date of receipt of the response to your
original letter and should be addressed to:
 
Information Management
Shire Hall
Warwick
CV34 4RL
[email address
 
If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision. The Information Commissioner can be contacted at:
The Information Commissioner's Office, Wycliffe House, Water Lane,
Wilmslow, Cheshire, SK9 5AF.
Phone: 0303 123 1113
Website: [1]www.ico.gov.uk
 
Please contact me if you have any queries or concerns.
 

 Kind regards

Jonathan Sheward
Information Rights Officer
Information Management
Warwickshire County Council
Shire Hall
Warwick
CV34 4RL
Tel: 01926 418633
E-mail: [2][email address]
 
 
NOTE: Please do not edit the subject line when replying to this email.

References

Visible links
1. http://www.ico.gov.uk/
2. mailto:[email address]

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