Dear University of the Arts London,

I am e-mailing to make a request under the Freedom of Information Act 2000.

If you have any questions or need clarification to complete my request, I would be grateful if you could contact me prior to the deadline of 20 working days from receiving my request.

I’m looking for information regarding the bereavement services which are available in your university or college. Please could you answer the following:

+Do you offer special provisions for counselling services for students specific to bereavement? Y/N
+Do you offer any support or counselling services for students? Y/N
+Do you have an institution wide policy/guidance regarding caring for students following a bereavement? Y/N
+Do your policies or practices exclusively relate to support for students who have lost parents or does your support factor in other forms of bereavement, such as losing a sibling?
+Can you tell me what special provision you have for offering extensions and academic breaks in study after a bereavement?
+How much money did you allocate to counselling and support services for bereavement per year (Jan 2016-Jan 2019)?
+If you feel you would like to offer an opinion, would you say your institution feels you are offered enough from the Government in order to support students who have experienced bereavement while studying?

I understand that under the Act, I should be entitled to a response within 20 working days. I would be grateful if you could confirm via e-mail that you have received this request.

Regards,
Georgia Coan + Poppy Damon
07949 434 136

Yours faithfully,

Poppy Damon

Freedom of Information Requests, University of the Arts London

1 Attachment

Dear Poppy,

 

The University of Arts London governs Central Saint Martins, London
College of Fashion and Camberwell College of Arts as well as Wimbledon
College of Arts, Chelsea College of arts and London College of
Communication. Therefore please consider this our response to your request
to the individual colleges as well as your request sent to UAL directly.

 

Freedom of Information complaints procedure

 

UAL is committed to making information available under the Freedom of
Information Act 2000 (FOIA) and to ensuring that the service it provides
for those wishing to gain access to information is simple, efficient and
effective.

 

If you feel the service you have received does not meet these aims or your
expectations please write, giving details of your complaint, to:

 

Kastur Kerai,

Data Protection Officer,

University of the Arts London

8th Floor

272 High Holborn

London

WC1V 7EY

[1][email address]

 

Your complaint will be fully investigated and treated confidentially. If
your complaint is about a response to a request for information, it will
be dealt with by an officer who was not involved in the original decision.
A full investigation and any decision will be made and conveyed to you
within 20 working days. If we are unable to deal with your complaint
within this time, we will inform you and let you know the reason for the
delay.

 

If your complaint is upheld you will be notified of what action will be
taken. If it is a request for information, the information will be
provided to you. If the complaint is not upheld you will be given a reason
for the decision.

If we do not deal with your complaint to your satisfaction, you are
entitled to refer your complaint to:

 

The Information Commissioner’s Office,

Wycliffe House,

Water Lane,

Wilmslow

Cheshire,

SK9 5AF

Tel: 0303 123 1113 (local rate)

Tel: 01625 545 745 if you prefer to use a national rate number

[2]www.informationcommissioner.gov.uk

 

Kind regards,

 

……………………………………………………

FOI and DP Coordinator

Governance

 

University of the Arts London

272 High Holborn

London

WC1V 7EY

United Kingdom

 

E [3][University of the Arts London request email]

[4]arts.ac.uk

 

 

 

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