Dear Queens' College, Cambridge,

I am e-mailing to make a request under the Freedom of Information Act 2000.

If you have any questions or need clarification to complete my request, I would be grateful if you could contact me prior to the deadline of 20 working days from receiving my request.

I’m looking for information regarding the bereavement services which are available in your university or college. Please could you answer the following:

+Do you offer special provisions for counselling services for students specific to bereavement? Y/N
+Do you offer any support or counselling services for students? Y/N
+Do you have an institution wide policy/guidance regarding caring for students following a bereavement? Y/N
+Do your policies or practices exclusively relate to support for students who have lost parents or does your support factor in other forms of bereavement, such as losing a sibling?
+Can you tell me what special provision you have for offering extensions and academic breaks in study after a bereavement?
+How much money did you allocate to counselling and support services for bereavement per year (Jan 2016-Jan 2019)?
+If you feel you would like to offer an opinion, would you say your institution feels you are offered enough from the Government in order to support students who have experienced bereavement while studying?

I understand that under the Act, I should be entitled to a response within 20 working days. I would be grateful if you could confirm via e-mail that you have received this request.

Regards,
Georgia Coan + Poppy Damon
07949 434 136

Yours faithfully,

Poppy Damon

Jonathan Spence, Queens' College, Cambridge

Dear Ms Damon

Further to your request dated 3 July 2019, under the Freedom of
Information Act, the answers to your questions for Queens' College are
highlighted in blue, bold text below:

+Do you offer special provisions for counselling services for students
specific to bereavement? Yes
+Do you offer any support or counselling services for students? Yes
+Do you have an institution wide policy/guidance regarding caring for
students following a bereavement? Bereavement is one of the issues our
professional welfare team are trained to address.
+Do your policies or practices exclusively relate to support for students
who have lost parents or does your support factor in other forms of
bereavement, such as losing a sibling? The
latter                                                                                                                                                    
+Can you tell me what special provision you have for offering extensions
and academic breaks in study after a bereavement? Please see the
university
website.                                                                                                                                                                                                  
+How much money did you allocate to counselling and support services for
bereavement per year (Jan 2016-Jan 2019)? We employ medical and
counselling staff. Bereavement is one of many issues they can deal with. A
specific figure is not possible to generate.              +If you feel you
would like to offer an opinion, would you say your institution feels you
are offered enough from the Government in order to support students who
have experienced bereavement while studying? We would not like to offer an
opinion.

If you feel that we have not dealt with your request under the Freedom of
Information Act properly, the College’s procedures indicate that you may
complain to the President who may be contacted at Queens’ College,
Cambridge, CB3 9ET, email: [1][email address].

You also have the right to apply to the Information Commissioner for a
decision on whether your request has been dealt with in accordance with
the Freedom of Information Act.  The Information Commissioner will usually
expect complainants to have exhausted an organisation’s internal
complaints procedures before accepting a complaint.

The Information Commissioner can be contacted at:

FOI/EIR Complaints Resolution
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Yours sincerely

Jonathan Spence
Senior Bursar

On 03/07/2019 18:36, Poppy Damon wrote:

Dear Queens' College, Cambridge,

I am e-mailing to make a request under the Freedom of Information Act 2000.

If you have any questions or need clarification to complete my request, I would be grateful if you could contact me prior to the deadline of 20 working days from receiving my request.

I’m looking for information regarding the bereavement services which are available in your university or college. Please could you answer the following:

+Do you offer special provisions for counselling services for students specific to bereavement? Y/N
+Do you offer any support or counselling services for students? Y/N
+Do you have an institution wide policy/guidance regarding caring for students following a bereavement? Y/N
+Do your policies or practices exclusively relate to support for students who have lost parents or does your support factor in other forms of bereavement, such as losing a sibling?
+Can you tell me what special provision you have for offering extensions and academic breaks in study after a bereavement?
+How much money did you allocate to counselling and support services for bereavement per year (Jan 2016-Jan 2019)?
+If you feel you would like to offer an opinion, would you say your institution feels you are offered enough from the Government in order to support students who have experienced bereavement while studying?

I understand that under the Act, I should be entitled to a response within 20 working days. I would be grateful if you could confirm via e-mail that you have received this request.

Regards,
Georgia Coan + Poppy Damon
07949 434 136

Yours faithfully,

Poppy Damon

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Jonathan Spence

--
Senior Bursar
Queens' College
Cambridge
CB3 9ET

Tel: 01223 335605

The College is a Registered Charity number 1137495

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