Dear Bangor University,

I am e-mailing to make a request under the Freedom of Information Act 2000.

If you have any questions or need clarification to complete my request, I would be grateful if you could contact me prior to the deadline of 20 working days from receiving my request.

I’m looking for information regarding the bereavement services which are available in your university or college. Please could you answer the following:

+Do you offer special provisions for counselling services for students specific to bereavement? Y/N
+Do you offer any support or counselling services for students? Y/N
+Do you have an institution wide policy/guidance regarding caring for students following a bereavement? Y/N
+Do your policies or practices exclusively relate to support for students who have lost parents or does your support factor in other forms of bereavement, such as losing a sibling?
+Can you tell me what special provision you have for offering extensions and academic breaks in study after a bereavement?
+How much money did you allocate to counselling and support services for bereavement per year (Jan 2016-Jan 2019)?
+If you feel you would like to offer an opinion, would you say your institution feels you are offered enough from the Government in order to support students who have experienced bereavement while studying?

I understand that under the Act, I should be entitled to a response within 20 working days. I would be grateful if you could confirm via e-mail that you have received this request.

Regards,
Georgia Coan + Poppy Damon
[Number Removed]

Yours faithfully,

Poppy Damon

Information Compliance Shared mailbox, Bangor University

Our Ref. FOI1821

 

Dear Poppy Damon,

 

Thank you for your Freedom of Information request, received by email on
the 3^rd July 2019.

 

We will now consider your request and you will receive the information
requested within the statutory timescale of 20 working days, as defined by
the Freedom of Information Act 2000, subject to the information not being
exempt or containing reference to a third party.

 

For your information, the Act defines a number of exemptions which may
prevent release of the information you have requested. There will be an
assessment, and if any of the exemption categories apply then the
information will not be released. You will be informed if this is the
case, including your rights of appeal.

 

If the information you requested contains reference to a third party, then
they may be consulted prior to a decision being taken on whether or not to
release the information to you. You will be informed if this is the case.

 

If you have any queries please contact us.

 

Kind regards,

Compliance Team

 

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E-bost: [2][Bangor University request email] Email: [8][Bangor University request email]

Prifysgol Bangor, Bangor, Gwynedd, LL57 2DG Bangor University, Bangor, Gwynedd, LL57 2DG

Elusen Gofrestredig: Rhif 1141565 Registered Charity: No. 1141565

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Information Compliance Shared mailbox, Bangor University

Our Ref. FOI1821

 

Dear Poppy Damon,

 

Further to your request for information, the University's response is
below:

 

 

Do you offer special provisions for counselling services for students
specific to bereavement?

All our counsellors are fully qualified and trained to deliver bereavement
counselling.

 

Do you offer any support or counselling services for students?

Yes. The Counselling Service at Bangor University aims to provide a range
of effective therapeutic approaches for students in order to support them
through their University experience. It forms part of the Student Services
Department, based in Neuadd Rathbone. The Counselling Service now employs
seven fully qualified counsellors/ psychotherapists, most of whom work
part time, together providing just under 4.5 FTE posts. In addition, the
Service has the services of a full time office manager, six honorary
counsellors, and an associate practitioner on placement with us from
Clinical Psychology. All counsellors have professional post graduate
qualifications in Counselling and/ or Psychotherapy, and provide a variety
of helping interventions, in accordance with NHS NICE guidelines for
provision of Psychological Services. These include CBT, Psychodynamic,
Interpersonal, Psychoanalytic, Integrative, Humanistic, DBT,
Mentalization, Mindfulness and EMDR approaches. Any of these approaches
may be used when working with bereaved students. In addition, team members
provide a variety of groups and workshops for students, using these
theoretical approaches.

 

Do you have an institution wide policy/guidance regarding caring for
students following a bereavement? Y/N

Not a specific policy as such but students would be encouraged to access
support services such as counselling, talking to their personal or senior
tutor, and be made aware of how to lodge special circumstances. If the
student is in Halls of Residence we may ask the residential life team to
carry out occasional welfare checks.

 

Do your policies or practices exclusively relate to support for students
who have lost parents or does your support factor in other forms of
bereavement, such as losing a sibling?

The policies relate to bereavement in general i.e. include family, friends
and fellow students.

 

Can you tell me what special provision you have for offering extensions
and academic breaks in study after a bereavement?

Students report their bereavement by completing a special circumstance
request. Staff can do this for them if necessary. Students may speak to
staff in the Interruptions to Studies team about taking a break from their
studies; it is a straightforward process.

 

How much money did you allocate to counselling and support services for
bereavement per year (Jan 2016-Jan 2019)?

-          Unfortunately it is not possible to calculate how much of the
Counselling provision budget was used to support bereaved students.

-          There is no specific support services budget for bereavement,
but we occasionally pay for international students to fly home when
necessary, or pay for accommodation costs for the family if it is a
student who has died .

 

If you feel you would like to offer an opinion, would you say your
institution feels you are offered enough from the Government in order to
support students who have experienced bereavement while studying?

This is not a valid question under the FOIA.

 

 

Please note that the University has a formal complaints procedure. If you
are unhappy with the service you have received in relation to your request
and wish to make a complaint or request a review of our decision you
should write to the University’s Governance & Compliance Office in the
first instance ([1][Bangor University request email]) explaining the grounds
for your complaint. In line with guidance from the Information
Commissioner’s Office, an appeal request must be submitted within two
months of the University’s final response to this Freedom of Information
Act request.

 

Kind regards,

 

Compliance Team

 

[2]http://www.bangor.ac.uk/emailtpl/logo-a2... Tîm Cydymffurfio Compliance Team

Llywodraethu a Chydymffurfio Governance and Compliance

Gwasanaethau Corfforaethol Corporate Services

E-bost: [3][Bangor University request email] Email: [9][Bangor University request email]

Prifysgol Bangor, Bangor, Gwynedd, LL57 2DG Bangor University, Bangor, Gwynedd, LL57 2DG

Elusen Gofrestredig: Rhif 1141565 Registered Charity: No. 1141565

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[6]http://www.bangor.ac.uk/emailtpl/faceboo... [12]http://www.bangor.ac.uk/emailtpl/faceboo...

[8]FfRhA Aur [14]TEF Gold

 

 

 

 

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