FOI: bereavement services

The request was partially successful.

Dear Gloucestershire College,

I am e-mailing to make a request under the Freedom of Information Act 2000.

If you have any questions or need clarification to complete my request, I would be grateful if you could contact me prior to the deadline of 20 working days from receiving my request.

I’m looking for information regarding the bereavement services which are available in your university or college. Please could you answer the following:

+Do you offer special provisions for counselling services for students specific to bereavement? Y/N
+Do you offer any support or counselling services for students? Y/N
+Do you have an institution wide policy/guidance regarding caring for students following a bereavement? Y/N
+Do your policies or practices exclusively relate to support for students who have lost parents or does your support factor in other forms of bereavement, such as losing a sibling?
+Can you tell me what special provision you have for offering extensions and academic breaks in study after a bereavement?
+How much money did you allocate to counselling and support services for bereavement per year (Jan 2016-Jan 2019)?
+If you feel you would like to offer an opinion, would you say your institution feels you are offered enough from the Government in order to support students who have experienced bereavement while studying?

I understand that under the Act, I should be entitled to a response within 20 working days. I would be grateful if you could confirm via e-mail that you have received this request.

Georgia Coan + Poppy Damon
[Number Removed]

Yours faithfully,

Poppy Damon

Student Services - GLOSCOL, Gloucestershire College

Thank you for your email.


This is an automated response, please do not reply.


Student Services is open Monday to Friday 9.00am to 4pm at our Cheltenham,
Gloucester and Forest of Dean Campuses.


Course information can be found on our website<>


To enrol onto a course you can either contact Student Services on 0345 155
2020 or visit us at our Cheltenham, Gloucester or Cinderford campuses.


We endeavour to respond to all email enquiries within 48 hours but it may
take longer during our main enrolment period in September.


Student Support Team

Gloucestershire College

Tel: 0345 155 2020



Student Services - GLOSCOL, Gloucestershire College

6 Attachments

Dear Georgia Coan and Poppy Damon,
Thank you for contacting Gloucestershire College. This is an
acknowledgement of receiving your email and to say that I've forwarded
your email to the appropriate department.
Should you require any further information or have any other questions,
please contact us again either by email at [1][Gloucestershire College request email] or by
phone on 0345 155 2020. Student Services normal opening hours are Mon-Fri
To help us improve our customer service, please could you spend a minute
filling in our feedback survey by clicking on the following link -
Kind regards,
Laurence Peffers– Student Support Adviser
Gloucestershire College

Cheltenham Campus Princess Elizabeth Way Cheltenham GL51 7SJ
Tel: 0345 155 2020    Email: [3][email address]     Web:
Learning that works.

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Justine Cosson, Gloucestershire College

6 Attachments

Dear Poppy
Thank you for your email. Please find the College’s responses below.
Kind regards
Justine Cosson
Justine Cosson | Clerk and Governance Advisor to the Board of Governors
Gloucestershire College
Core days Tuesday to Thursday, term time only

Cheltenham Campus | Princess Elizabeth Way | Cheltenham | GL51 7SJ
Tel: 01242 532097 | Email: [1][email address] | Web:
Learning that works.

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