FOI Administration Info

Thank you for emailing the Customer Service Centre.  Due to the high
volume of email traffic recently we may take longer than our 24 hour
response. Should you require a quicker response please call us on 01506
280000 or use our on-line form facility at
[1]www.westlothian.gov.uk/report

Regards

Customer Service

This message, together with any attachments, is sent subject to the
following statements:

1. It is sent in confidence for the addressee only. It may
contain legally privileged information. The contents are
not to be disclosed to anyone other than the addressee.
Unauthorised recipients are requested to preserve this
confidentiality and to advise the sender immediately.
2. It does not constitute a representation which is legally
binding on the Council or which is capable of constituting
a contract and may not be founded upon in any proceedings
following hereon unless specifically indicated otherwise.

http://www.westlothian.gov.uk

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Data Label: OFFICIAL

Dear What Do They Know

Information Request

Our Reference: 101006007327

Thank you for your recent request for information which has been logged
and transferred to the appropriate Service Information Liaison Officer
(ILO) who will provide a response, in most cases, within 20 working days.

Should the ILO require further information to process your request then
they will contact you directly. If you require any further assistance then
please do not hesitate to contact us.

Kind Regards

Ruth

Customer Service

Tel: 01506 280000
Email: [email address]
Web: www.westlothian.gov.uk

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Privacy information

Information held about you

West Lothian Council will hold all personal information contained in your
request and all personal information needed to answer your request in
accordance with data protection law. It is important that we hold accurate
and up to date information about you in order to respond to your request.
If any of your details have changed, or change in the future, please
ensure that you tell us as soon as possible so that we can update your
records.

How will we use information we hold about you?

We will use your personal information to respond to your request and to
any appeal submitted in relation to your request.

Who we will share your information with?

The council will not share your information with any third party unless
you ask us to do so or we are required to do so by law.

How long do we keep your records?

We will keep personal information relating to your request for a maximum
of six years after your request and any appeal associated with your
request has been answered.

Your rights

If you have any questions or concerns about how your information is used,
please contact the Data Protection Officer. More information about data
protection and how it applies to you, including how to make a complaint,
is available from the [3]Information Commissioner's Office

You have a number of rights under data protection law, including the right
to request your information and to request that the information be amended
if incorrect or, in some circumstances, erased.

To make a request for information, amendment or erasure, you will need to
put your request in writing and provide proof of identification to the
Data Protection Officer, West Lothian Council, West Lothian Civic Centre,
Howden South Road, Livingston, West Lothian, EH54 6FF Email:
[4][email address]

show quoted sections

DATA LABEL: PUBLIC

Dear Mr Parsons

Request for Information in terms of the Freedom of Information Act

Enquiry Subject:  FOI Queries

Reference:  101006007327

I acknowledge receipt of your request dated 27 June 2018 relating to FOI
staffing; associated costs and systems.  Please find the information you
have requested detailed in the table below:

FOI Queries

 
Q1 How many people are employed to deal with FOI?

West Lothian Council does not employ dedicated staff to deal with FOI
requests. Information requests are dealt with by staff within service
areas as part of business as usual, therefore this forms part of a
wider role.

 
Q2 What is the budget for administering FOI?

FOIs are dealt with by service areas, and costs are absorbed within the
area.

 
Q3 Do you use case management software for FOI? If so, which one?

Verint Enterprise Management Professional

 
Q4 Do you publish a disclosure log?

West Lothian Council do not publish a disclosure log. 

You are free to use the information supplied in this response for your own
non-commercial research or private study purposes. The information may
also be used for any other purpose allowed by a limitation or exception in
copyright law, such as news reporting.   Any such use must be in context
and must not be misleading. Any other type of re-use, for example by
publishing the information in analogue or digital form, including on the
internet or commercial use, will require the permission of the
intellectual property owner and copyright owner.

Further details as to how to apply to re-use information supplied by us
can be found on our website at
[1]http://www.westlothian.gov.uk/freedom-of....

If you have any complaint about the Council's handling of your request for
information, you may require the Council to review its actions and
decisions in relation to this response. Please write, within 40 working
days from the receipt of this information, to Carol Johnston, Chief
Solicitor, West Lothian Council, West Lothian Civic Centre, Howden South
Road, Livingston EH54 6FF (Telephone: 01506 281605, email:
[2][email address]). The request should be in writing,
email or other permanent format and should state your name, address and
specify the original request for information and the reason for your
dissatisfaction.

You may, within a further six months, if you are dissatisfied with the
outcome or with the Council's failure to review its actions and decisions
in relation to this response, apply in writing to the Scottish Information
Commissioner, Kinburn Castle, Doubledykes Road, St Andrews, Fife, KY16 9DS
(01334 464610; email [3][email address]) requesting his
decision in this matter.

Regards,
Katrina Daly

HR Operations Manager

West Lothian Council - Data Labels:

OFFICIAL - Sensitive: Contains Personal or Business Sensitive Information
for authorised personnel only

OFFICIAL: Contains information for council staff only

PUBLIC: All information has been approved for public disclosure

NON-COUNCIL BUSINESS: Contains no business related or sensitive
information

Link to Information Handling Procedure:
http://www.westlothian.gov.uk/media/1597...

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necessary.

This message, together with any attachments, is sent subject to the
following statements:

1. It is sent in confidence for the addressee only. It may
contain legally privileged information. The contents are
not to be disclosed to anyone other than the addressee.
Unauthorised recipients are requested to preserve this
confidentiality and to advise the sender immediately.
2. It does not constitute a representation which is legally
binding on the Council or which is capable of constituting
a contract and may not be founded upon in any proceedings
following hereon unless specifically indicated otherwise.

http://www.westlothian.gov.uk

References

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