Flooding in subway between Park View Rd N17 & Tottenham Marshes - Request for copy correspondence
Dear Haringey Borough Council,
Can you please send me copies of the correspondence (letters or emails) between Haringey Council and Thames Water regarding the flooding/partial flooding of the subway linking the east end of Park View Road N17, with Tottenham Marshes in the Lea Valley Park. The dates I am interested in are between 1 April 2012 and 14 February 2013.
Background to this FoI Request
The subway tunnel between Park View Road and Lea Valley Park was flooded several times between April 2012 and July 2012. Residents told me - as ward councillor - that they reported the flooding but that no action appeared to have been taken. One possibility was that water was entering the subway from the railway lines above. Another possibility was blocked drain gullies.
On 24 January 2013 an email from Tony Kennedy, Group Manager, Haringey Sustainable Transport, explained the steps taken to tackle this problem. They thought it was caused by a blocked surface water sewer in Park View Road N17 which was the responsibility of Thames Water. On 3 August 2012 Haringey had passed the problem to Thames Water. The latter made a site investigation in October 2012 and reported that a CCTV survey was required. Awaiting the outcome of this survey, Haringey sent repeated reminders to Thames Water.
On 25 January 2013 I wrote to Ms Lyn Garner the Director of Haringey Environment Department offering to contact Thames Water. I also requested copies of relevant emails or written correspondence between Haringey and Thames Water.
Ms Garner replied to me on 14 February 2013 with positive news as follows:
“… the likely cause of the flooding in the subway off Park View Road is a blockage in infrastructure owned and maintained by Thames Water. The matter has been brought to their attention repeatedly by Haringey Council officers, requesting urgent action.
I understand that, following escalating the matter within Thames Water last month, their Contractors attended the blockage on 29th and 30th January but were unable to clear it. While on site, the Contractor pumped excess water out of the subway as an interim measure.
We are currently awaiting further advice as to Thames Water’s next action, which is likely to be the excavation and replacement of the blocked sewer. Their response is anticipated this week and officers will update you accordingly.”
Dear Mr Stanton
Freedom of Information / Environmental Information Regulations Request: Reference LBH/1556613
I acknowledge your request for information received on 14 February 2013. This information request will be dealt with in accordance with the Freedom of Information Act 2000 / Environmental Information Regulations and we will send the response by 14 March 2013.
If you have any questions, please contact us on 020 8489 2550 or [email address].
Feedback Response Officer
Feedback & Information Governance | 020 8489 2550
Dear Cllr Stanton,
Re: Freedom of Information Act Request ref: LBH/1556613
Thank you for your request for information received on 14^th February
2013, in which you asked for the following information:
Copies of the correspondence (letters or emails) between Haringey Council
and Thames Water regarding the flooding/partial flooding of the subway
linking the east end of Park View Road N17, with Tottenham Marshes in the
Lea Valley Park between 1^st April 2012 and 14^th February 2013.
My response is as follows:
The matter was initially handled by an officer who is currently on long
term leave. As a result of her absence, we are not currently in a position
to furnish you with all correspondence from this office to Thames Water
Utilities regarding the matter you are concerned with.
I have attached relevant emails that were forwarded to other officers in
my group, for your information however, I understand that the majority of
the correspondence has been with Thames Water Customer Centre by telephone
as officers were merely chasing responses to their emails.
I apologise for the delay in responding to you regarding this matter. If
you have any further queries, or are unhappy with how we have dealt with
your request and wish to make a complaint, please contact the Feedback and
Information Team as below. (Please note you should do this within two
months of receiving this response.)
Feedback and Information Team
River Park House
225 High Road
Telephone: 020 8489 2550
Email: [email address]
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