Flooding at 1 Ynyscynon Terrace, Aberdare, CF44 0PE

Alison Yeandle made this Environmental Information Regulations request to Welsh Water
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This request has been closed to new correspondence. Contact us if you think it should be reopened.

Response to this request is long overdue. By law, under all circumstances, Welsh Water should have responded by now (details). You can complain by requesting an internal review.

Your Ref:
Our Ref: 12013(OWEM)/2016519-380
Date: 7 June 2018
Please ask for: Alison Yeandle
Direct Dial: 01174289524
E-mail: [email address]

Subject: Flooding at 1 Ynyscynon Terrace, Aberdare, CF44 0PE

Dear Welsh Water,

We are advised that on 24 April 2018 the above subject property suffered flooding due to blocked nearby drainage ("the Drainage").

Pursuant to the Freedom of Information Act 2000 and the Environmental Information Regulations 2004, we request the following information and documentation:

1. Drainage map indicating the blocked Drainage and confirmation if the pipes are under the ownership and/or control of Welsh Water and, if not, the address of the property being served by the Drainage;
2. Copies of all maintenance and inspection records relating to the Drainage for the period 1 April 2008 to present;
3. Copies of all documentation relating to the flooding incident on 24 April 2018 affecting the Property including the repairs undertaken by Welsh Water and the identified cause of the blockage/flooding;
4. Copies of all documentation on record relating to any previous incidents of flooding or escapes of water associated with the Drainage; and
5. Details of any planned maintenance to the Drainage. When the need was identified and when it was completed.

We look forward to receiving the requested information within the stipulated 20 working days.

Yours faithfully

DWF LLP

Sewerage Services, Welsh Water

1 Attachment

Our Ref:          8000103173

Your Ref:        12013(OWEM)/2016519-380

Subject:           Flooding at 1 Ynyscynon Terrace, Aberdare, CF44 0PE

 

Good afternoon

 

I refer to your request for information, which is being dealt with under
the Environmental Information Regulations 2004 (“the Regulations”),
received by us on 7^th June  2018 which reads as follows:

 

‘’ We request the following information and documentation:

 

1.    Drainage map indicating the blocked Drainage and confirmation if the
pipes are under the ownership and/or control of Welsh Water and, if not,
the address of the   property being served by the Drainage;

2.    Copies of all maintenance and inspection records relating to the
Drainage for the period 1 April 2008 to present;

3.    Copies of all documentation relating to the flooding incident on 24
April 2018 affecting the Property including the repairs undertaken by
Welsh Water and the identified cause of the blockage/flooding;

4.    Copies of all documentation on record relating to any previous
incidents of flooding or escapes of water associated with the Drainage;
and

5.    Details of any planned maintenance to the Drainage. When the need
was identified and when it was completed ’’.

 

We will respond to your request within 20 working days of receiving it, in
accordance with the Regulations. If you have any queries in the meantime,
please do not hesitate to contact me on the number below.

 

 

Kind Regards

Amanda Verallo

Tel: 02920 740266

Customer Care Officer

Dwr Cymru Customer Services

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information on how we use your Personal Information

please click here for our Privacy Notice [1]www.dwrcymru.com/legal-privacy
or call us on 0800 052 0145 to ask us to send you a copy in the post.

 

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