Can you detail how many fire doors have been installed in properties under your management that have been supplied by the following companies:

Manse Masterdor

Masterdor Limited

Specialist Building Products Limited, trading as Permadoor

Solar Windows Limited

Birtley Group Limited, trading as Bowater by Birtley

Have you taken any action to remove fire doors supplied by these companies since the Ministry for Housing, Communities and Local Government announced these five suppliers have now been identified as failing to meet requisite fire performance standards.

https://www.gov.uk/government/news/actio...

Have any doors supplied by these companies been removed before the announcement.

Yours faithfully,

Basia Cummings

Comments, Woking Borough Council

Thank you for your email.

E-mails will be replied to as soon as possible but within a maximum of 14 days of their receipt. If a reply cannot be sent within this timescale, an e-mail will be sent specifying a target date for the response.

Use of your personal data

In order to respond to your enquiry, we (Woking Borough Council) are collecting your personal data. Unless the law allows us to do so, we will not use the personal data you are providing for any other purpose.

In order to respond to your enquiry, you personal data might be shared with:

- Neighbouring local authorities or Surrey County Council

- Freedom Leisure, if your enquiry is about local leisure services

- New Vision Homes, if your enquiry is about Council owned housing

- Serco, if your enquiry is about parks and ground maintenance

- Thameswey Group, if your enquiry concerns the housing and energy services they provide on the Council's behalf

- Skanska Facilities Management, if your enquiry is about Council-owned property

- The emergency services, if required

We will hold your personal data for no longer than 7 years after our last contact with you. You can contact us to ask us to access or to rectify the personal data we have about you or to object to the processing of it.

More information on how we collect and use your personal data and the control you have over it is available on our website:

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Kind regards,

Customer Services
_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​___________________________
Woking Borough Council, Civic Office, Gloucester Square, Woking, Surrey GU21 6YL
Phone: 01483 755855 | Fax: 01483 768746 | Web: www.woking.gov.uk

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Comments, Woking Borough Council

We acknowledge receipt of your Freedom of Information Request. Your request has been forwarded to the Policy department for action.
Kind regards
Customer Services

______________________________________________
Woking Borough Council, Civic Offices, Gloucester Square, Woking, Surrey, GU21 6YL
Phone: 01483 755855 | Fax: 01483 768746 | Web: www.woking.gov.uk

________________________________________
From: Basia Cummings [[FOI #507902 email]]
Sent: 06 August 2018 17:49
To: Comments
Subject: Freedom of Information request - Fire Doors Fitted In Properties Under Your Management

Can you detail how many fire doors have been installed in properties under your management that have been supplied by the following companies:

Manse Masterdor

Masterdor Limited

Specialist Building Products Limited, trading as Permadoor

Solar Windows Limited

Birtley Group Limited, trading as Bowater by Birtley

Have you taken any action to remove fire doors supplied by these companies since the Ministry for Housing, Communities and Local Government announced these five suppliers have now been identified as failing to meet requisite fire performance standards.

https://www.gov.uk/government/news/actio...

Have any doors supplied by these companies been removed before the announcement.

Yours faithfully,

Basia Cummings

-------------------------------------------------------------------

Please use this email address for all replies to this request:
[FOI #507902 email]

Is [Woking Borough Council request email] the wrong address for Freedom of Information requests to Woking Borough Council? If so, please contact us using this form:
https://www.whatdotheyknow.com/change_re...

Disclaimer: This message and any reply that you make will be published on the internet. Our privacy and copyright policies:
https://www.whatdotheyknow.com/help/offi...

For more detailed guidance on safely disclosing information, read the latest advice from the ICO:
https://www.whatdotheyknow.com/help/ico-...

Please note that in some cases publication of requests and responses will be delayed.

If you find this service useful as an FOI officer, please ask your web manager to link to us from your organisation's FOI page.

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Policy, Woking Borough Council

Dear Basia,

 

Our ref: FOI2018-506

 

I am responding to your FOI request dated 6 August. I am sorry for the
delay in response.

 

I can confirm that Woking Borough Council have never installed any of the
products listed below into the Woking Social Housing stock.

 

We continue to comply with our legal responsibilities as they apply to
Fire Safety. We do this by ensuring we have a Fire Risk Assessment for all
of our blocks, that have shared common parts, and executing the
recommendation within.

 

No action has been taken to remove fire doors, either before or after the
announcement.

 

If you are unhappy with the service you have received in relation to your
request and wish to make a complaint or request a review of our decision,
you should write to: Complaints, Woking Borough Council, Civic Offices,
Gloucester Square, Woking, GU21 6YL. Email: [email address].

 

Details of our complaints procedure may be found at
www.woking.gov.uk/council/about/customer....

 

If you are not content with the outcome of your complaint or review, you
may apply directly to the Information Commissioner for a decision.
Generally, the ICO cannot make a decision unless you have exhausted the
complaints procedure provided by the Council.

The Information Commissioner can be contacted at: Information
Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9
5AF. Tel: 0303 123 1113 (local rate) or 01625 545745. Website:
[1]www.ico.org.uk.

 

Kind regards,

Katharine

 

Katharine Collinson | Corporate Support Officer | Democratic and Legal
Services

______________________________________________________________________________

For general enquiries, please call Woking Borough Council's Contact Centre
on 01483 755855

 

________________________________________

From: Basia Cummings [[FOI #507902 email]]

Sent: 06 August 2018 17:49

To: Comments

Subject: Freedom of Information request - Fire Doors Fitted In Properties
Under Your Management

 

Can you detail how many fire doors have been installed in properties under
your management that have been supplied by the following companies:

 

Manse Masterdor

 

Masterdor Limited

 

Specialist Building Products Limited, trading as Permadoor

 

Solar Windows Limited

 

Birtley Group Limited, trading as Bowater by Birtley

 

Have you taken any action to remove fire doors supplied by these companies
since the Ministry for Housing, Communities and Local Government announced
these five suppliers have now been identified as failing to meet requisite
fire performance standards.

 

https://www.gov.uk/government/news/actio...

 

Have any doors supplied by these companies been removed before the
announcement.

 

Yours faithfully,

 

Basia Cummings

 

-------------------------------------------------------------------

 

Please use this email address for all replies to this request:

[FOI #507902 email]

 

Is [Woking Borough Council request email] the wrong address for Freedom of Information
requests to Woking Borough Council? If so, please contact us using this
form:

https://www.whatdotheyknow.com/change_re...

 

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:

https://www.whatdotheyknow.com/help/offi...

 

For more detailed guidance on safely disclosing information, read the
latest advice from the ICO:

https://www.whatdotheyknow.com/help/ico-...

 

Please note that in some cases publication of requests and responses will
be delayed.

 

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

 

 

show quoted sections