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Fines by traffic wardens

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Phil Chamberlain

Dear Wiltshire Council,
I would like information on fines issued by traffic wardens (or civil enforcement officers if that is how they are properly titled) in Wiltshire.
For the period from January 1 2018 to March 31 2021 I would like to know:
1. How many fines were issued by traffic wardens
2. How many fines were appealed
3. How many appeals were successful
4. How much money was paid in fines

I would like this information broken down by month and by the post code for where the fine was issued (the breach took place).

I would like this information sent to me as an excel document please.

Please let me know if you require further information

Yours faithfully,

Phil Chamberlain

FOI, Wiltshire Council

Dear Mr Chamberlain

Freedom of Information Request Case ID 202100023

Thank you for your request for information received on 07 April 2021.

Your request is being processed under the provisions of the Freedom of Information Act 2000 and you will receive a response within 20 working days of receipt of your request.

Regards,

David

David Sausins
Senior Information Governance Officer (Data Protection)
Information Governance Team | Legal and Governance

Tel: 01249 709558
Email: [email address]
Web: www.wiltshire.gov.uk
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FOI, Wiltshire Council

Dear Mr Phil Chamberlain

Freedom of Information Request Case ID 202100023

Thank you for your request for information received on 07 April 2021, in which you asked for the following information:

For the period from January 1 2018 to March 31 2021 I would like to know:

How many fines were issued by civil enforcement officers

How many fines were appealed

How many appeals were successful

How much money was paid in fines

I would like this information broken down by month and by the post code for where the fine was issued

Under the Freedom of Information Act 2000 (the Act) the Council is obliged to:
◾Let you know whether we hold the information you have requested
◾Provide you with the requested information, if held, (subject to any exemptions to disclosure that may apply)

Section 12 of the Act removes the above obligation if the cost of complying with that obligation would exceed a set limit known as the appropriate limit. The appropriate limit represents the estimated cost of one person spending 18 working hours in determining whether the council holds the requested information. This also includes locating, retrieving and extracting the requested information.

In order to provide you with some of the requested information we would have to undertake a large scale manual search of each case.

We are unable to provide information based upon the post code and the number of appeals received. To obtain this information an estimated 78,000 cases would need to be checked manually. Even only allowing 30 seconds to check each case this would be in excess 90 days’ work.

We estimate that to comply with your request would exceed the appropriate limit, which means your request will not be processed further.

You may wish to refine your request for example, you could remove these elements of the request and we will look at the new request in its own merit and try to answer within the appropriate limit.

If you are dissatisfied with the response to your request you can ask for a review of the handling of your request for information. Details of the complaints procedure are below.

Regards,

Kyle McCormack

Information Governance Team

Legal and Governance

Wiltshire Council

[Wiltshire Council request email]

Freedom of Information Complaints and Review Procedure

Any person who has requested information from Wiltshire Council which has been dealt with under the Freedom of Information Act is entitled to make a complaint and request an internal review of the handling of their request if they are dissatisfied with the response they have received.

Requests for review of a Freedom of Information requests should be made, in writing, which includes email, to:

Freedom of Information and Records Lead

Information Governance Team

Legal and Governance

Wiltshire Council

[Wiltshire Council request email]

Please include the Case ID number, the date of your request and details of why you are asking for a review. Requests for a review should be brought to our attention within 40 calendar days of our response to your request.

Any request for a review will be acknowledged in writing confirming the reasons for the review. The review will be allocated to someone who is independent of the original decision. The person conducting the review will set a target date for a response with the intention to complete the review within 20 working days. In more complex cases the review may take up to 40 working days.

The reviewer will conduct a full review of the handling of the request for information and the decisions taken, including decisions taken about where the public interest lies in respect of exempt information where applicable. The review enables a re-evaluation of the case taking into account any matters raised by the requester.

On completion of the review the reviewer will contact the requester with the result of the review. If the requester is still dissatisfied with the council's handling of their request they should contact the Information Commissioners Office (ICO). The ICO can be contacted using the following details:

Information Commissioners Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Tel; 0303 123 1113 (local rate)

01625 545 745 (national rate)

Email; [email address]

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Phil Chamberlain

Dear Kyle McCormack,
Freedom of Information Request Case ID 202100023
Thank you for setting out the reasons for refusal and suggesting how it might be refined so as not to breach the cost limit.
I wonder if it is possible to have the whole database for the period Jan 1 2018 to March 31 2021 but with personal information (eg, name, address, car registration) removed. Therefore no searches are required.
Alternatively, I would also be grateful if you could give me the overall structure of the database in which this information is held. It appears that Post Code is not an identifier on the information. Could you supply a list of the tags applied to data on parking fines so I might better underdtand how it is held and therefore what might be asked.

Thank you for your assistance on this. In understand this constitutes a new request.

Yours sincerely,

Phil Chamberlain

FOI, Wiltshire Council

Mr Phil Chamberlain.

Freedom of Information Request Case ID 202100142

Thank you for your request for information received on 28 April 2021 in which you asked for the following information:

Reference the Parking Charge Notice (PCN)/Parking fine database:

I wonder if it is possible to have the whole database for the period Jan 1 2018 to March 31 2021 but with personal information (eg, name, address, car registration) removed.


Alternatively, I would also be grateful if you could give me the overall structure of the database in which this information is held. It appears that Post Code is not an identifier on the information. Could you supply a list of the tags applied to data on parking fines so I might better understand how it is held and therefore what might be asked.

Your request is being processed under the provisions of the Freedom of Information Act 2000 and you will receive a response within 20 working days of receipt of your request, meaning you will receive a response on or before 27 May 2021.

Regards,

Kyle McCormack

Information Governance Team

Legal and Governance

Wiltshire Council

[Wiltshire Council request email]

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Phil Chamberlain

Dear Kyle McCormack,

Many thanks for letting me know.

Yours sincerely,

Phil Chamberlain

FOI, Wiltshire Council

Dear Mr Phil Chamberlain,

Freedom of Information Request Case ID 202100142

In respect of your request for information received on 28 April 2021, in which you asked for the following information:

Reference PCN database is possible to have the whole database for the period Jan 1 2018 to March 31 2021

Alternatively, I would also be grateful if you could give me the overall structure of the database in which this information is held. Could you supply a list of the tags applied to data on parking fines

I am writing to advise you that Wiltshire Council considers your request to be vexatious meaning it falls under section 14(1) of the Freedom of Information Act 2000 (the Act).

Section 14, is not an exemption to the right to be provided with requested information, it is concerned with the nature of the request and has the effect of disapplying the right of access to information under section 1(1) of the Act which means your request will not be processed further.

Wiltshire Council is of the opinion that the first element of your request seeking the whole database is vexatious because of the burden on the authority. The effort required to meet the request will be so grossly oppressive in terms of the strain on time and resources, that the authority cannot reasonably be expected to comply, no matter how legitimate the subject matter or valid the intentions of the request. We cannot provide a database automatically with no personal data, so this would have to be a manual process and for tens of thousands of cases would be enormous strain on resources.

Section 17(5) of the Act requires a public authority, when refusing to provide information because section 14 applies, to provide you, the applicant, with a notice which states that fact.

In accordance with the Act this letter acts as a Refusal Notice.

However, the identifiers for penalty charge notices held on the system are: date, time, location (street/carpark) registration, make, colour, contravention, issuing officer and area (village/town/city).

Kyle McCormack

Information Governance Team

Legal and Governance

Wiltshire Council

[Wiltshire Council request email]

Freedom of Information Complaints and Review Procedure

Any person who has requested information from Wiltshire Council which has been dealt with under the Freedom of Information Act is entitled to make a complaint and request an internal review of the handling of their request if they are dissatisfied with the response they have received.

Requests for review of a Freedom of Information requests should be made, in writing, which includes email, to:

Freedom of Information and Records Lead

Information Governance Team

Legal and Governance

Wiltshire Council

[Wiltshire Council request email]

Please include the Case ID number, the date of your request and details of why you are asking for a review. Requests for a review should be brought to our attention within 40 calendar days of our response to your request.

Any request for a review will be acknowledged in writing confirming the reasons for the review. The review will be allocated to someone who is independent of the original decision. The person conducting the review will set a target date for a response with the intention to complete the review within 20 working days. In more complex cases the review may take up to 40 working days.

The reviewer will conduct a full review of the handling of the request for information and the decisions taken, including decisions taken about where the public interest lies in respect of exempt information where applicable. The review enables a re-evaluation of the case taking into account any matters raised by the requester.

On completion of the review the reviewer will contact the requester with the result of the review. If the requester is still dissatisfied with the council's handling of their request they should contact the Information Commissioners Office (ICO). The ICO can be contacted using the following details:

Information Commissioners Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Tel; 0303 123 1113 (local rate)

01625 545 745 (national rate)

Email; [email address]

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Phil Chamberlain

Dear Wiltshire Council,
Reference: ID 202100142
I am writing to request an internal review of Wiltshire Council's handling of my FOI request 'Fines by traffic wardens'.
I made an initial request for information which was refused on the grounds of cost and this follow up request was intended to address that. It was a new request but there was little attempt by the Council to engage or assist in trying understand or refine my request.
The very swift response of deeming it vexatious therefore appears a very blunt and extreme exemption when a dialogue on how the request might be refined would have been within the spirit of the act.
I have made relatively few Freedom of Information requests to the council on matters of public interest and been careful and courteous in correspondence.
I would like the council to reconsider the request and, if it is deemed as taking longer than the Act allows to comply then I would appreciate any assistance in formulating a better request.
I also asked for a description of how the database is organised - and thank you for providing that information. As such, the key data I would like to see is the date, area and contravention from Jan 1 2018 to March 31 2021. I hope that helps the council to meet the request within the limits of the Act.
A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/f...
Should you have any questions please don't hesitat to contact me.

Yours faithfully,

Phil Chamberlain

FOI, Wiltshire Council

2 Attachments

Dear Mr Chamberlain

Re FOI Request 202100142

 

Many thanks for getting in touch, as you’ve expressed dissatisfaction with
the response to your FOI request, I’ve requested a review of how your FOI
request was handled.

Josie Convery, Senior Information Governance Officer for FOI, will be in
touch shortly.

 

Your reference remains the same.

 

Regards

 

 

Information Governance

Email: [1][email address] | Web: [2]www.wiltshire.gov.uk

 

[3]cid:image008.png@01D445E8.1565CF70

[4]www.wiltshire.gov.uk/wisc

 

 

 

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Phil Chamberlain

Dear Wiltshire Council,
Thank you for the swift response and look forward to your assistance.

Yours sincerely,

Phil Chamberlain

Convery, Josie, Wiltshire Council

4 Attachments

Dear Mr Chamberlain,

 

Please find my acknowledgment letter attached.

 

Kind Regards,

 

Josie

 

 

Josie Convery
Senior Information Governance Officer – FOI and Records

 

Information Governance

Legal and Governance

 

Tel: 01225 712612
Email: [1][email address]    
Web: [2]www.wiltshire.gov.uk

Follow Wiltshire Council

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[5]Sign up to Wiltshire Council’s email news service

 

Monday is a non-working day

 

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We don't know whether the most recent response to this request contains information or not – if you are Phil Chamberlain please sign in and let everyone know.