This is an HTML version of an attachment to the Freedom of Information request 'Fines applied to ARL'.













 
 
 
 
 
 
London Overground – Punctuality and Reliability Targets 
Route 
Reliability 
Punctuality  
Target 
Target 
 
East London Line 
98.5 
89.8 
 
North London Line 
98.5 
92.1 
 
Gospel Oak to Barking 
99.0 
93.9 
 
Chingford to Liverpool Street 
98.5 
88.0 
 
Enfield Town & Cheshunt to Liverpool Street 
98.5 
88.6 
 
Watford to London Euston 
99.0 
94.4 
 
Romford to Upminster 
99.5 
98.7 
 
 
Notes 
East London Line – the service group is composed of train services from New Cross, 
Crystal Palace, West Croydon and Clapham Junction to Dalston Junction and Highbury 
& Islington.  
North London Line – the service group is composed of train services from Stratford 
to Richmond and Clapham Junction.  
Reliability Target – measures the number of train which operated compared to those 
scheduled.  The target is measured on a 4 weekly basis. 
Punctuality Target - measures trains arriving within three minutes of their 
timetabled arrival time at the destination station.  The target is measured on a four 
weekly basis.