Findings from 3 month monitoring of Wirral Council

Paul Cardin made this Freedom of Information request to Information Commissioner's Office

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was partially successful.

Dear Information Commissioner’s Office,

Wirral Metropolitan Borough Council was the only UK local authority to be monitored by The Information Commissioner over a 3 month period between January and March 2013.

I have left what I believe is reasonable enough time for you to collate and gather the findings you will have reached as a result of this monitoring process.

Please forward copies of all findings, reports, memos, documents, aide memoirs, notes, etc. related to the monitoring of Wirral Council, including any correspondence entered into between yourselves and Wirral Council.

Please also forward any links to further information relating to copies of all the above if they are produced and displayed electronically as an available resource in the public domain.

If the information is not available yet, please advise me what my next course of action is e.g. will I have to wait a week, a month, before the information DOES become available, and then place a fresh request?

Yours faithfully,

Paul Cardin

Information Commissioner's Office

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15 April 2013

 

Case Reference Number IRQ0493562

 

Dear Mr Cardin

Request for Information
 
Thank you for your correspondence of 10 April 2013 
 
Your request is being dealt with in accordance with the Freedom of
Information Act 2000 and Environmental Information Regulations.  We will
respond promptly, and no later than 9 May 2013 which is 20 working days
from the day after we received your request.
 
Should you wish to reply to this email, please be careful not to amend the
information in the ‘subject’ field. This will ensure that the information
is added directly to your case. However, please be aware that this is an
automated process; the information will not be read by a member of our
staff until your case is allocated to a request handler.
 
Yours sincerely

Sent on behalf of the Information Governance Team

show quoted sections

Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire, SK9 5AF
Tel: 0303 123 1113 Fax: 01625 524 510 Web: www.ico.org.uk

Information Commissioner's Office

1 Attachment

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7th May 2013

 

Case Reference Number IRQ0493562

 
Dear Mr Cardin
 
Request for Information
 
Further to our acknowledgement of 15 April 2013 we are now in a position
to provide you with a response to your request for information.
 
As you know we have dealt with your request in accordance with your ‘right
to know’ under section 1(1) of the Freedom of Information Act 2000 (FOIA),
which entitles you to be provided with a copy of any information ‘held’ by
a public authority, unless an appropriate exemption applies.
 
Request
 
In your email of 10 April 2013 you asked us to provide you with
 
“…copies of all findings, reports, memos, documents,
aide memoirs, notes, etc. related to the monitoring of Wirral
Council, including any correspondence entered into between
yourselves and Wirral Council.

Please also forward any links to further information relating to
copies of all the above if they are produced and displayed
electronically as an available resource in the public domain.

If the information is not available yet, please advise me what my
next course of action is e.g. will I have to wait a week, a month,
before the information DOES become available, and then place a
fresh request?”
 
Information Held
 
Please find enclosed some of the information covered by your request. We
are providing you with our initial approaches to Wirral MBC including the
details of our freedom of information regulatory action policy, our
covering letter, initial covering emails and the information from a
spreadsheet that was sent to the public authority for it to complete
during the monitoring process.
 
Information Withheld
 
Section 31
 
Some of the requested information consists of information received from
Wirral MBC such as responses to our enquiries within correspondence and
has been withheld under the exemption at section 31(1)(g) of the FOIA
which refers to circumstances where the disclosure of information “would,
or would be likely to, prejudice – … the exercise by any public authority
of its functions for any of the purposes specified in subsection (2).” 
 
The purposes referred to in sections 31(2)(a) and (c) are –
 
“ (a) the purpose of ascertaining whether any person has failed to comply
with the law” and
 “(c) the purpose of ascertaining whether circumstances which would
justify regulatory action in pursuance of any enactment exist or may arise
…”    
 
Clearly, these purposes apply when the Information Commissioner is
considering whether or not a public authority has properly responded to a
request/s made under the FOIA.
 
However, this exemption is not absolute. When considering whether to apply
it in response to a request for information, there is a ‘public interest
test’. That is, we must consider whether the public interest favours
withholding or disclosing the information.   
 
In this case the public interest factors in favour of disclosing the
requested information are –
 
 

* increased transparency in the way in which Wirral MBC has responded to
the ICO’s enquiries;
* increased transparency in the way in which the ICO conducts its
investigations.

 
The factors in favour of withholding the remaining information are –
 
 

* the public interest in maintaining public authorities’ trust and
confidence that their replies to the ICO’s enquiries will be afforded
an appropriate level of confidentiality while the monitoring exercise
is continuing;
* the public interest in public authorities being open and honest in
their correspondence with the ICO about the way they process FOI
requests, without fear that their comments will be made public
prematurely or, if appropriate, at all;
* the public interest in meeting Wirral MBC’s expectation of
non-disclosure, having ascertained their views on this individual
request. This is a ‘live’ case and, as such, the factors in favour of
withholding the monitoring information are more compelling;
* the public interest in maintaining the ICO’s ability to conduct a
monitoring exercise into FOI complaints as it thinks fit, and in line
with the ICO’s ‘Freedom of information regulatory action policy’ .

 
Having considered all of these factors we have taken the decision, at this
time, that the public interest in withholding the information outweighs
the public interest in disclosing it. We are sorry, therefore, that in
this instance we are unable to provide you with all the monitoring
information that you have requested. 
 
Section 44
 
Some information relating to information/correspondence received from
Wirral MBC when providing monitoring feedback has been withheld under the
provisions of Section 44 of the FOIA which places prohibitions on
disclosure.

Section 44(1)(a) of the FOIA states;
 
‘(1) Information is exempt information if its disclosure (otherwise than
under this Act) by the public authority holding it -
(a) is prohibited by or under any enactment’
 
The enactment in question is the Data Protection Act 1998 (DPA) and
specifically Section 59 of the DPA. Section 59 states that neither the
Commissioner nor his staff shall disclose;
 
“any information which :
 
    (a)  has been obtained by, or furnished to, the Commissioner under or
     for the purposes of the information Acts.
 
    (b)  relates to an identified or identifiable individual business, and
 
    (c)  is not at the time of disclosure, and has not been
available to            the public from other sources, unless the
disclosure is made 
with lawful authority.”
 
This prevents us from disclosing the information which has been collected
for the purpose of our regulatory functions unless we have lawful
authority to do so.    
 
We do not have lawful authority on the basis that this information was
provided to us ‘in confidence’. The information we have withheld relates
to a monitoring period regarding Wirral MBC’s compliance with the FOIA. It
has been obtained by the Commissioner in order to fulfil his statutory
obligations and we have not been given consent to release it.   
 
Releasing all the information which we receive from public authorities in
the course of monitoring their performance is likely to conflict with the
process being conducted and restrict the space to reach an objective,
reasoned conclusion. Therefore we do not believe it would be in the public
interest to release the information at this time.
 
In the interests of providing you with advice and assistance, we may be
able to provide you with further information once the monitoring period
for Wirral MBC has concluded.  Therefore, if you submit another
information request in approximately three months’ time then it is
possible that we will be able to provide you with further information. 
You can also find further information on our website regarding our current
enforcement activities at [1]http://www.ico.org.uk/enforcement .
 
 
Review Procedure
 
I hope this provides you with the information you require.  However, if
you are dissatisfied with this response and wish to request a review of
our decision or make a complaint about how your request has been handled
you should write to the Information Governance Department at the address
below or e-mail [2][email address]
 
Your request for internal review should be submitted to us within 40
working days of receipt by you of this response.  Any such request
received after this time will only be considered at the discretion of the
Commissioner.
 
If having exhausted the review process you are not content that your
request or review has been dealt with correctly, you have a further right
of appeal to this office in our capacity as the statutory complaint
handler under the legislation. To make such an application, please write
to our First Contact Team, at the address given or visit the ‘Complaints’
section of our website to make a Freedom of Information Act or
Environmental Information Regulations complaint online.
 
A copy of our review procedure can be accessed from our website [3]here .
 
 
Yours sincerely
 
Janine Gregory      Lead Information Governance Officer
 
Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire SK9 5AF.
T. 01625 545770  F. 01625 524510  [4]www.ico.org.uk
 
 
 
 

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Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire, SK9 5AF
Tel: 0303 123 1113 Fax: 01625 524 510 Web: www.ico.org.uk

References

Visible links
1. http://www.ico.org.uk/enforcement
2. mailto:[email address]
3. blocked::http://www.ico.gov.uk/about_us/~/media/d...
http://www.ico.gov.uk/about_us/~/media/d...
4. http://www.ico.org.uk/

Dear Information Commissioner’s Office,

As this is no longer a 'live' case and a number of your justifications for withholding the monitoring information will no longer apply, please forward all the information that was originally requested.

I believe I have left a long enough period of time for the situation to 'settle'. I have also been mindful that Wirral Council's CEO was asked to sign an Official ICO Undertaking regarding the council's enduring poor performance.

A suitable period of time has elapsed since this undertaking was signed and I now believe the public interest in disclosing this monitoring information is greater than the public interest in continuing to withhold it.

If necessary, please treat this request as a new request under the Act and respond accordingly.

Please refer to the original request for the full details of the information requested,

Yours faithfully,

Paul Cardin

casework, Information Commissioner's Office

Thank you for emailing the Information Commissioner's Office (ICO).  This
is an automatic acknowledgement to tell you we have received your email
safely.  Please do not reply to this email.

 If your email was about a new complaint or request for advice it will be
considered by our Customer Contact Department.  One of our case officers
will be in touch as soon as possible. If you have sent us a complaint we
may need specific information from you before we are able to consider it. 
You can find out the type of information we would need from the
[1]complaints section of our website. 

 If your email was about an ongoing case we are dealing with it will be
allocated to the person handling your case.

If your email was about a case you have already submitted, but is yet to
be allocated to one of our case officers your email will be added to your
original correspondence and will be considered when your case is
allocated. Please note that further correspondence may not be viewed until
your case is allocated to a case officer.

 If you require any further assistance please contact our Helpline on
0303 123  1113 or [2]01625 545745 if you prefer to use a national rate
number.

 We will not respond to correspondence where the ICO is copied in. If
you have a matter you would like to discuss with us please call our
Helpline on the number above.

         Thank you for contacting the Information Commissioner's Office

 ICO Customer Contact Department

 

Making a request for information held by the ICO?

For more information about the ICO’s handling of requests for information
please visit our [3]Information about us section of our website.

Equality and Diversity

The Information Commissioner’s Office is committed to providing equality
for all and opposes all forms of unlawful or unfair discrimination. We
have produced a questionnaire to help us to produce a profile of our
customers. The questionnaire can be found on our [4]Equality and Diversity
webpage.

Our newsletter

Details of how to sign up for our quarterly newsletter can be found at
[5]Information Commissioner's Office enewsletter.

Twitter

Find us on Twitter at [6]http://www.twitter.com/ICOnews

 

show quoted sections

Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire, SK9 5AF
Tel: 0303 123 1113 Fax: 01625 524 510 Web: www.ico.org.uk

References

Visible links
1. file:///tmp/blocked::http:/www.ico.gov.uk/complaints.aspx
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Information Commissioner's Office

2 Attachments

  • Attachment

    Section 10 monitroing of Wirral MBC correspondence 1of3 INFO PROVIDED.pdf

    4.7M Download View as HTML

  • Attachment

    Section 10 monitoring of Wirral MBC correspondence 2of3 R INFO PROVIDED.pdf

    2.0M Download View as HTML

PROTECT

 

5th February 2014

 

Case Reference Number IRQ0527322

 

Dear Mr Cardin

Thank you for your email of 20 December in which you submitted an
information request to the Information Commissioner’s Office (ICO). 
Please accept my apologies for our office not acknowledging receipt of
your request and the delay in responding to your request within the
statutory 20 working day deadline as set out under the Freedom of
Information Act 2000 (FOIA).
 
I can now confirm that we are in a position to respond to your request. 
We have processed your request of 20 December in accordance with the FOIA.
 
 
In your email of 20 December you asked our office: 
 
“As this is no longer a 'live' case and a number of your justifications
for withholding the monitoring information will no longer apply, please
forward all the information that was originally requested.

I believe I have left a long enough period of time for the situation to
'settle'. I have also been mindful that Wirral Council's CEO was asked to
sign an Official ICO Undertaking regarding the council's enduring poor
performance.

A suitable period of time has elapsed since this undertaking was signed
and I now believe the public interest in disclosing this monitoring
information is greater than the public interest in continuing to withhold
it.

If necessary, please treat this request as a new request under the Act and
respond accordingly.

Please refer to the original request for the full details of the
information requested”.
 
The request you are referring to is where you asked for us to provide you
with:
 
“… copies of all findings, reports, memos, documents,
aide memoirs, notes, etc. related to the monitoring of Wirral
Council, including any correspondence entered into between
yourselves and Wirral Council.

Please also forward any links to further information relating to
copies of all the above if they are produced and displayed
electronically as an available resource in the public domain.

If the information is not available yet, please advise me what my
next course of action is e.g. will I have to wait a week, a month,
before the information DOES become available, and then place a
fresh request?”
 
Information held
 
Please find attached copies of all the information we hold in relation to
the section 10 monitoring the ICO conducted of Wirral Metropolitan Borough
Council between January and March 2013.  The information includes:

* Correspondence between the ICO and Wirral Metropolitan Borough Council
* ICO internal communications
* Wirral Metropolitan Borough Council’s monthly returns

You will note that we have withheld a small amount of information
contained in the correspondence between the ICO and Wirral Metropolitan
Borough Council.  The information relates to the contact at the Council
and is therefore their personal data. This has been withheld under the
provisions of section 40(2) of FOIA.
 
Section 40(2) of the Freedom of Information Act 2000 (FOIA) allows a
public authority to withhold information from a response to a request
under the FOIA when the information requested is personal data relating to
someone other than the requestor, and its disclosure would contravene one
of the Data Protection principles.
 
Due to the volume of information and the limit on size of attachments we
can include with outgoing emails from our electronic case management
system, we have to send the information via a number of emails.
 
The information we are providing is contained in the following bundles:
 
Correspondence/ICO internal communications 
 

* Section 10 monitoring of Wirral MBC – correspondence 1of3
* Section 10 monitoring of Wirral MBC – correspondence 2of3 – R
* Section 10 monitoring of Wirral MBC – correspondence 3of3
* Section 10 monitoring of Wirral MBC – internal

Wirral Metropolitan Borough Council’s monthly returns 
 

* 1. Part 1 PA details_headlines
* 1. Part 2 – s10 – reg 5
* 1. Part 3 – internal reviews
* 2. Part 1 – PA details_hadlines
* 2. Part 2 – s10 – reg 5
* 2. Part 3 – internal reviews
* 3. ICO REQUEST 20 DAY PLUS @ 25.06.2013
* 4. Part 1 – PA details_headlines
* 4. Part 2 – s10 – reg 5
* 4. Part 3 – internal reviews
* 5. ICO Return November 8^th

Please find attached: 
 

* Section 10 monitoring of Wirral MBC – correspondence 1of3
* Section 10 monitoring of Wirral MBC – correspondence 2of3 – R

The remaining information will follow shortly.
 
I hope you find this information useful. If you are dissatisfied with the
response you have received and wish to request a review of our decision or
make a complaint about how your request has been handled you should write
to the Information Governance Department at the address below or e-mail
[1][ICO request email]
 
Your request for internal review should be submitted to us within 40
working days of receipt by you of this response.  Any such request
received after this time will only be considered at the discretion of the
Commissioner.
 
If having exhausted the review process you are not content that your
request or review has been dealt with correctly, you have a further right
of appeal to this office in our capacity as the statutory complaint
handler under the legislation.  To make such an application, please write
to the First Contact Team, at the address below or visit the ‘Complaints’
section of our website to make a Freedom of Information Act or
Environmental Information Regulations complaint online.
 
A copy of our review procedure is available [2]here.
 
Yours sincerely

Jolyon Stone
Lead Information Governance Officer

show quoted sections

Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire, SK9 5AF
Tel: 0303 123 1113 Fax: 01625 524 510 Web: www.ico.org.uk

References

Visible links
1. mailto:[ICO request email]
2. http://www.ico.org.uk/about_us/~/media/d...

Information Commissioner's Office

2 Attachments

PROTECT

 

5th February 2014

 

Case Reference Number IRQ0527322

 

Dear Mr Cardin

I write further to our earlier email of today in relation to your
information request of 20 December.

Please find attached the following information:

* Section 10 monitoring of Wirral MBC – correspondence 3of3
* Section 10 monitoring of Wirral MBC – internal - R

You will note that we have made additional redactions to those referenced
in our earlier email, contained in the ICO internal communications. 

The redacted information relates to a complainant and is their personal
data. This has been withheld under the provisions of section 40(2) of
FOIA.
 
Section 40(2) of the Freedom of Information Act 2000 (FOIA) allows a
public authority to withhold information from a response to a request
under the FOIA when the information requested is personal data relating to
someone other than the requestor, and its disclosure would contravene one
of the Data Protection principles.
 
We consider that when individuals make complaints to the ICO they do not
anticipate or expect their personal details to be disclosed to anyone
else. Therefore, we consider that such a disclosure would be unfair and in
breach of the first Data Protection principle which states that –
“Personal data shall be processed fairly and lawfully …”

The remaining information will follow shortly.
 
 

Yours sincerely

Jolyon Stone
Lead Information Governance Officer
 

show quoted sections

Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire, SK9 5AF
Tel: 0303 123 1113 Fax: 01625 524 510 Web: www.ico.org.uk

Information Commissioner's Office

11 Attachments

PROTECT

 

5th February 2014

 

Case Reference Number IRQ0527322

 

Dear Mr Cardin

Please find attached the final bundles of information we are providing in
response to your information request of 20 December.

The information includes:

* 1. Part 1 PA details_headlines
* 1. Part 2 – s10 – reg 5
* 1. Part 3 – internal reviews
* 2. Part 1 – PA details_hadlines
* 2. Part 2 – s10 – reg 5
* 2. Part 3 – internal reviews
* 3. ICO REQUEST 20 DAY PLUS @ 25.06.2013
* 4. Part 1 – PA details_headlines
* 4. Part 2 – s10 – reg 5
* 4. Part 3 – internal reviews
* 5. ICO Return November 8^th

As explained in our first email of today, please accept my apologies for
the delay in responding to your request.

I hope you find this information useful. If however you are dissatisfied
with the response you have received and wish to request a review of our
decision or make a complaint about how your request has been handled you
should write to the Information Governance Department at the address below
or e-mail [1][ICO request email]
 
Your request for internal review should be submitted to us within 40
working days of receipt by you of this response.  Any such request
received after this time will only be considered at the discretion of the
Commissioner.
 
If having exhausted the review process you are not content that your
request or review has been dealt with correctly, you have a further right
of appeal to this office in our capacity as the statutory complaint
handler under the legislation.  To make such an application, please write
to the First Contact Team, at the address below or visit the ‘Complaints’
section of our website to make a Freedom of Information Act or
Environmental Information Regulations complaint online.
 
A copy of our review procedure is available [2]here.
 
Yours sincerely

Jolyon Stone
Lead Information Governance Officer

show quoted sections

Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire, SK9 5AF
Tel: 0303 123 1113 Fax: 01625 524 510 Web: www.ico.org.uk

References

Visible links
1. mailto:[ICO request email]
2. http://www.ico.org.uk/about_us/~/media/d...

Dear Information Commissioner’s Office,

Thank you for your response.

Please be advised that the material printed within the following two files is faded, unreadable and therefore of little use:

1. Section 10 monitoring of Wirral MBC correspondence 2 of 3 R INFO PROVIDED.pdf

2. Section 10 monitoring of Wirral MBC internal R_.pdf

Please note: the second file above had to be renamed and made accessible by inserting a [.] before the pdf because the original file omitted it.

Currently, because these 2 files are unreadable, you have not satisfied my request. This resultant request for replacement legible files is necessary to clear things up...

AND IS NOT AN ADDITIONAL REQUEST FOR INFORMATION

...therefore please do not apply a 20 working day limit and kindly respond ASAP with two replacement files which are legible and by so doing, satisfy the original request made in December last year,

best regards,

Paul Cardin

casework, Information Commissioner's Office

Thank you for emailing the Information Commissioner's Office (ICO).  This
is an automatic acknowledgement to tell you we have received your email
safely.  Please do not reply to this email.

 If your email was about a new complaint or request for advice it will be
considered by our Customer Contact Department.  One of our case officers
will be in touch as soon as possible. If you have sent us a complaint we
may need specific information from you before we are able to consider it. 
You can find out the type of information we would need from the
[1]complaints section of our website. 

 If your email was about an ongoing case we are dealing with it will be
allocated to the person handling your case.

If your email was about a case you have already submitted, but is yet to
be allocated to one of our case officers your email will be added to your
original correspondence and will be considered when your case is
allocated. Please note that further correspondence may not be viewed until
your case is allocated to a case officer.

 If you require any further assistance please contact our Helpline on
0303 123  1113 or [2]01625 545745 if you prefer to use a national rate
number.

 We will not respond to correspondence where the ICO is copied in. If
you have a matter you would like to discuss with us please call our
Helpline on the number above.

         Thank you for contacting the Information Commissioner's Office

 ICO Customer Contact Department

 

Making a request for information held by the ICO?

For more information about the ICO’s handling of requests for information
please visit our [3]Information about us section of our website.

Equality and Diversity

The Information Commissioner’s Office is committed to providing equality
for all and opposes all forms of unlawful or unfair discrimination. We
have produced a questionnaire to help us to produce a profile of our
customers. The questionnaire can be found on our [4]Equality and Diversity
webpage.

Our newsletter

Details of how to sign up for our quarterly newsletter can be found at
[5]Information Commissioner's Office enewsletter.

Twitter

Find us on Twitter at [6]http://www.twitter.com/ICOnews

 

show quoted sections

Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire, SK9 5AF
Tel: 0303 123 1113 Fax: 01625 524 510 Web: www.ico.org.uk

References

Visible links
1. file:///tmp/blocked::http:/www.ico.gov.uk/complaints.aspx
2. file:///tmp/blocked::tel:01625 545745
3. file:///tmp/blocked::http:/www.ico.gov.uk/about_us.aspx
4. file:///tmp/blocked::http:/www.ico.gov.uk/about_us/how_we_work/equality_and_diversity.aspx
5. file:///tmp/blocked::http:/www.ico.gov.uk/tools_and_resources/enewsletter.aspx
6. file:///tmp/blocked::http:/www.twitter.com/ICOnews

Information Commissioner's Office

2 Attachments

PROTECT

 

7th February 2014

 

Case Reference Number IRQ0527322

 

Dear Mr Cardin

Thank you for your further correspondence concerning your information
request relating to the section 10 Freedom of Information Act 2000
(FOIA) monitoring of Wirral Metropolitan Borough Council (the Council) by
the Information Commissioner's Office (ICO).

As I understand it the quality of the following documents was inadequate
and therefore unreadable.

* Section 10 monitoring of Wirral MBC - correspondence 2of3 - R
* Section 10 monitoring of Wirral MBC - internal - R

Unfortunately, the software we use to make redactions to requested
information deteriorates the visual quality of the information contained
in the documents, when converted.  

I have reviewed the documentation and increased the resolution of the
information so as to ensure the information is readable.  This has
required dividing the bundle titled, 'Section 10 monitoring of Wirral MBC
- correspondence 2of3 - R' into three separate documents.

Please find attached:
 

* Section 10 monitoring of Wirral MBC - internal - R (Re-scanned)
* Section 10 monitoring of Wirral MBC (2of3) - R - Pt1of3

The remaining information will follow shortly.
 

* Section 10 monitoring of Wirral MBC correspondence (2of3) - R - Pt2of3
* Section 10 monitoring of Wirral MBC correspondence (2of3) - R - Pt3of3

I hope you find this information useful. If you are dissatisfied with the
response you have received and wish to request a review of our decision or
make a complaint about how your request has been handled you should write
to the Information Governance Department at the address below or e-mail
[1][ICO request email]
 
Your request for internal review should be submitted to us within 40
working days of receipt by you of this response.  Any such request
received after this time will only be considered at the discretion of the
Commissioner.
 
If having exhausted the review process you are not content that your
request or review has been dealt with correctly, you have a further right
of appeal to this office in our capacity as the statutory complaint
handler under the legislation.  To make such an application, please write
to the First Contact Team, at the address below or visit the ‘Complaints’
section of our website to make a Freedom of Information Act or
Environmental Information Regulations complaint online.
 
A copy of our review procedure is available [2]here.
 
Yours sincerely

Jolyon Stone
Lead Information Governance Officer

show quoted sections

Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire, SK9 5AF
Tel: 0303 123 1113 Fax: 01625 524 510 Web: www.ico.org.uk

References

Visible links
1. mailto:[ICO request email]
2. http://www.ico.org.uk/about_us/~/media/d...

Information Commissioner's Office

2 Attachments

PROTECT

 

7th February 2014

 

Case Reference Number IRQ0527322

 

Dear Mr Cardin

Please find attached the final two bundles of information, in response to
your information request.

* Section 10 monitoring of Wirral MBC correspondence (2of3) - R - Pt2of3
* Section 10 monitoring of Wirral MBC correspondence (2of3) - R - Pt3of3

I hope this information is helpful.   

Yours sincerely

Jolyon Stone
Lead Information Governance Officer

show quoted sections

Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire, SK9 5AF
Tel: 0303 123 1113 Fax: 01625 524 510 Web: www.ico.org.uk

Information Commissioner's Office

2 Attachments

PROTECT

 

7th February 2014

 

Case Reference Number IRQ0527322

 

Dear Mr Cardin

Please find attached the final two bundles of information we are providing
in response to your information request.

* Section 10 monitoring of Wirral MBC correspondence (2of3) - R - Pt2of3
* Section 10 monitoring of Wirral MBC correspondence (2of3) - R - Pt3of3

I hope you find this information useful.
 

Yours sincerely

Jolyon Stone
Lead Information Governance Officer

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Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire, SK9 5AF
Tel: 0303 123 1113 Fax: 01625 524 510 Web: www.ico.org.uk