Financial & Workforce Efficiencies

The request was successful.

Dear North Lincolnshire Council,

I am researching financial and workforce efficiency in local government. Under the FOI act please provide the following information:
1) For each of the last 5 financial years, please provide:
a) The total number of invoices that the authority has processed through accounts payable (AP).
b) The total expenditure through AP.

2) Do you currently use/has any 3rd parties completed a duplicate payment review/statement review in the last 5 years? If so please specific the name of the company and the contract end date.

3) What is the total value of duplicated invoices/erroneous payments that have been identified by any 3rd parties in the last 5 years or in any period reviewed (please specify).

4) How much did the 3rd party invoice the authority for any review work undertaken?

5) What accounting system does the authority use (Oracle, E-Financials, Agresso, Sage etc.)?

6) Please state the authority’s total spend on agency staff in the last financial year (14/15), split by the following staff categories, including all spend on agency staff outside of the categories specified as “other”:
• Social workers
• Residential homecare staff
• Domiciliary care staff
• Others (please describe the staff)

7) Please provide a list of the 10 most utilized agencies in the last financial year.

8) Does the council use any 3rd party services or software to manage/book agency workers? If so please state the name of the company used, the services provided and the amount that the authority spent on these services/software in the last financial year.

Thank you for your time with this request.

Yours faithfully,

J Taylor

customerservice@northlincs.gov.uk, North Lincolnshire Council

Dear Sir/Madam,

I write to confirm receipt of your request for information under section 1(1) of the Freedom of Information Act 2000, which was received on the date shown below and is now being processed. Your request has been given the unique reference number as stated below and you should quote this reference number in all correspondence.

The twenty working day time limit for responding to your request has been activated from the day after the date your request was received. If we are unable to deal with your request within that time limit, you will be contacted to explain the reasons for the delay.

As part of our duty to advise and assist you with your request, should you have any further problems or queries, please use the below address or contact numbers, stating your name, address and reference number.

Local Link Office
Church Square House,
30-40 High Street,
Scunthorpe,
North Lincolnshire,
DN15 6NL

Telephone: 01724 296820
E-Mail: [email address]

Date Received: 07 Mar 2016

Name: Mr J Taylor
Address: CIVIC CENTRE ASHBY ROAD SCUNTHORPE NORTH LINCOLNSHIRE DN16 1AB
Telephone Number:
Mobile Number:
E-Mail Address: [FOI #320692 email]

Reference Number: INF2613739

Details of Request:
Sent: 07 March 2016 14:52
To: customerservice
Subject: Freedom of Information request - Financial & Workforce Efficiencies

Dear North Lincolnshire Council,

I am researching financial and workforce efficiency in local
government. Under the FOI act please provide the following
information:
1) For each of the last 5 financial years, please provide:
a) The total number of invoices that the authority has processed
through accounts payable (AP).
b) The total expenditure through AP.

2) Do you currently use/has any 3rd parties completed a duplicate
payment review/statement review in the last 5 years? If so please
specific the name of the company and the contract end date.

3) What is the total value of duplicated invoices/erroneous
payments that have been identified by any 3rd parties in the last 5
years or in any period reviewed (please specify).

4) How much did the 3rd party invoice the authority for any review
work undertaken?

5) What accounting system does the authority use (Oracle,
E-Financials, Agresso, Sage etc.)?

6) Please state the authority’s total spend on agency staff in the
last financial year (14/15), split by the following staff
categories, including all spend on agency staff outside of the
categories specified as “other”:
• Social workers
• Residential homecare staff
• Domiciliary care staff
• Others (please describe the staff)

7) Please provide a list of the 10 most utilized agencies in the
last financial year.

8) Does the council use any 3rd party services or software to
manage/book agency workers? If so please state the name of the
company used, the services provided and the amount that the
authority spent on these services/software in the last financial
year.

Thank you for your time with this request.

Yours faithfully,

J Taylor

This e-mail expresses the opinion of the author and is not necessarily the view of the Council. Please be aware that anything included in an e-mail may have to be disclosed under the Freedom of Information Act and cannot be regarded as confidential. This communication is intended for the addressee(s) only. Please notify the sender if received in error. All Email is monitored and recorded.
Please think before you print- North Lincolnshire Council greening the workplace

Wendy Hall, North Lincolnshire Council

2 Attachments

Good Morning Mr Taylor

Further to your request dated 07 March 2016

Please see below for our response and see the attachments

I trust this is satisfactory, but if you are unhappy about how we have dealt with your request then please let me know and I will refer the matter to the council’s Information Complaints Policy. Alternatively you can complain by e-mail using the following email address: [email address].

Yours sincerely

Wendy Hall
Freedom of Information Champion - Finance

North Lincolnshire Council

________________________________________
From: [email address] <[email address]>
Sent: 07 March 2016 16:10
To: FOI for Policy - Finance Services
Subject: Enquiry INF2613739 has been raised with you.

A new enquiry has been raised with you.

Reference Number: INF2613739

You can use this link to open it:
FAMTaskURL: https://firmstepnorthlincsgov.achieveser...

Name: Mr J Taylor
Address: CIVIC CENTRE ASHBY ROAD SCUNTHORPE NORTH LINCOLNSHIRE DN16 1AB
E-Mail: [FOI #320692 email]
Telephone:
Mobile:

Contact Method: E-Mail
Date Received: 07 Mar 2016
Types: FOI
Id Supplied?
Fee Paid:

Lead Area: Policy - Finance Services
Other Areas:

Media Request? No
Contentious? No
Date Request Acknowledged 07 Mar 2016
E-mail sent to customer? Yes
Letter sent to customer? No

Description:
Sent: 07 March 2016 14:52
To: customerservice
Subject: Freedom of Information request - Financial & Workforce Efficiencies

Dear North Lincolnshire Council,

I am researching financial and workforce efficiency in local
government. Under the FOI act please provide the following
information:

1) For each of the last 5 financial years, please provide:
a) The total number of invoices that the authority has processed
through accounts payable (AP).

See the attached spreadsheet

b) The total expenditure through AP.

See the North Lincolnshire Councils website under statement of accounts and you will find the figures you require

2) Do you currently use/has any 3rd parties completed a duplicate
payment review/statement review in the last 5 years? If so please
specific the name of the company and the contract end date.

the council participates in the National Fraud Initiative run previously by the Audit Commission but more recently transferred to the Cabinet Office. There is no contract it is a mandatory exercise run every two years for creditors.

3) What is the total value of duplicated invoices/erroneous
payments that have been identified by any 3rd parties in the last 5
years or in any period reviewed (please specify).

In the 2012/14 exercise £4k of overpayments was highlighted, in the 2014/16 exercise £22k identified. Data prior to these years is no longer available with NFI archiving access.

4) How much did the 3rd party invoice the authority for any review
work undertaken?

we pay an amount to participate in the exercises, however the invoice would be for the whole exercise and this covers some 80+ match reports, covering benefits, payroll, Council Tax, pensions, licences, social service payments, blue badges, concessionary fares etc not just the creditors matches - we are therefore unable to specify the amount paid

5) What accounting system does the authority use (Oracle,
E-Financials, Agresso, Sage etc.)?

E-Financials

6) Please state the authority’s total spend on agency staff in the
last financial year (14/15), split by the following staff
categories, including all spend on agency staff outside of the
categories specified as “other”:
• Social workers
• Residential homecare staff
• Domiciliary care staff
• Others (please describe the staff)

Please see the councils website under Transparency - here we show monthly reports of spend to all organisations

7) Please provide a list of the 10 most utilized agencies in the
last financial year.

Please see attached powerpoint

8) Does the council use any 3rd party services or software to
manage/book agency workers? If so please state the name of the
company used, the services provided and the amount that the
authority spent on these services/software in the last financial
year.

Please see attached powerpoint

Thank you for your time with this request.

Yours faithfully,

J Taylor

Wendy Hall, North Lincolnshire Council

2 Attachments

  • This attachment has been hidden. There are various reasons why we might have done this, sorry we can't be more specific here. Please contact us if you have any questions.
  • Attachment

    Spend by category and agency.odp

    379K Download

Good Morning Mr Taylor

Further to your request dated 07 March 2016

Please see below for our response and see the attachments

I trust this is satisfactory, but if you are unhappy about how we have dealt with your request then please let me know and I will refer the matter to the council’s Information Complaints Policy. Alternatively you can complain by e-mail using the following email address: [email address].

Yours sincerely

Wendy Hall
Freedom of Information Champion - Finance

North Lincolnshire Council

________________________________________
From: [email address] <[email address]>
Sent: 07 March 2016 16:10
To: FOI for Policy - Finance Services
Subject: Enquiry INF2613739 has been raised with you.

A new enquiry has been raised with you.

Reference Number: INF2613739

You can use this link to open it:
FAMTaskURL: https://firmstepnorthlincsgov.achieveser...

Name: Mr J Taylor
Address: CIVIC CENTRE ASHBY ROAD SCUNTHORPE NORTH LINCOLNSHIRE DN16 1AB
E-Mail: [FOI #320692 email]
Telephone:
Mobile:

Contact Method: E-Mail
Date Received: 07 Mar 2016
Types: FOI
Id Supplied?
Fee Paid:

Lead Area: Policy - Finance Services
Other Areas:

Media Request? No
Contentious? No
Date Request Acknowledged 07 Mar 2016
E-mail sent to customer? Yes
Letter sent to customer? No

Description:
Sent: 07 March 2016 14:52
To: customerservice
Subject: Freedom of Information request - Financial & Workforce Efficiencies

Dear North Lincolnshire Council,

I am researching financial and workforce efficiency in local
government. Under the FOI act please provide the following
information:

1) For each of the last 5 financial years, please provide:
a) The total number of invoices that the authority has processed
through accounts payable (AP).

See the attached spreadsheet

b) The total expenditure through AP.

See the North Lincolnshire Councils website under statement of accounts and you will find the figures you require

2) Do you currently use/has any 3rd parties completed a duplicate
payment review/statement review in the last 5 years? If so please
specific the name of the company and the contract end date.

the council participates in the National Fraud Initiative run previously by the Audit Commission but more recently transferred to the Cabinet Office. There is no contract it is a mandatory exercise run every two years for creditors.

3) What is the total value of duplicated invoices/erroneous
payments that have been identified by any 3rd parties in the last 5
years or in any period reviewed (please specify).

In the 2012/14 exercise £4k of overpayments was highlighted, in the 2014/16 exercise £22k identified. Data prior to these years is no longer available with NFI archiving access.

4) How much did the 3rd party invoice the authority for any review
work undertaken?

we pay an amount to participate in the exercises, however the invoice would be for the whole exercise and this covers some 80+ match reports, covering benefits, payroll, Council Tax, pensions, licences, social service payments, blue badges, concessionary fares etc not just the creditors matches - we are therefore unable to specify the amount paid

5) What accounting system does the authority use (Oracle,
E-Financials, Agresso, Sage etc.)?

E-Financials

6) Please state the authority’s total spend on agency staff in the
last financial year (14/15), split by the following staff
categories, including all spend on agency staff outside of the
categories specified as “other”:
• Social workers
• Residential homecare staff
• Domiciliary care staff
• Others (please describe the staff)

Please see the councils website under Transparency - here we show monthly reports of spend to all organisations

7) Please provide a list of the 10 most utilized agencies in the
last financial year.

Please see attached powerpoint

8) Does the council use any 3rd party services or software to
manage/book agency workers? If so please state the name of the
company used, the services provided and the amount that the
authority spent on these services/software in the last financial
year.

Please see attached powerpoint

Thank you for your time with this request.

Yours faithfully,

J Taylor