Financial redress recommended in cases of death

The request was successful.

Dear Parliamentary and Health Service Ombudsman,

I require information on each of the 10 most recent investigations you have concluded which involved a death:

i. date investigation concluded; and
ii. the amount of financial redress recommended.

You provided similar information in 2014:

https://www.whatdotheyknow.com/request/c...

Yours faithfully,

D Moore

informationrights@ombudsman.org.uk, Parliamentary and Health Service Ombudsman


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InformationRights, Parliamentary and Health Service Ombudsman

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Dear D.Moore

 

Thank you for your email requesting information held by the Parliamentary
and Health Service Ombudsman.

 

Your request will be responded to in line with the Freedom of Information
Act 2000. A response will be sent to you on or before 19^th January 2018
in line with the statutory timeframes set out in the Act.

 

Kind regards

 

Freedom of Information/Data Protection Team

Parliamentary and Health Service Ombudsman

W: [1]www.ombudsman.org.uk

 

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InformationRights, Parliamentary and Health Service Ombudsman

3 Attachments

Dear D.Moore

 

RE: Your information request: FDN - 274958

 

I write in response to your email of 19 December 2017 in regards to your
request for information held by the Parliamentary and Health Service
Ombudsman (PHSO). Your request has been handled under the Freedom of
Information Act 2000.

 

You have requested the following:

 

I require information on each of the 10 most recent investigations you
have concluded which involved a death:

 

i. date investigation concluded; and

ii. the amount of financial redress recommended.

 

You provided similar information in 2014:

 

[1]https://www.whatdotheyknow.com/request/c...

 

Please find table below providing the information you have requested in
respect of the 10 most recent investigations we have concluded which
involved a death:

 

Date Investigation Concluded Amount of Redress Recommended
23/10/17 £10,000
23/10/17 £1,000
17/10/17 £1,000
27/09/17 £1,000
21/09/17 £1,250
14/09/17 £2,000
04/09/17 £1,000
21/08/17 £1,500
15/08/17 £1,500
08/08/17 £2,000

 

I hope that this information is useful. If you believe we have made an
error in the way I have processed your information request, it is open to
you to request an internal review.  You can do this by writing to us by
post or by email to [2][Parliamentary and Health Service Ombudsman request email]. You will need
to specify what the nature of the issue is and we can consider the matter
further. Beyond that, it is open to you to complain to the Information
Commissioner’s Office ([3]www.ico.org.uk).

 

Yours sincerely

 

Freedom of Information/Data Protection Team

Parliamentary and Health Service Ombudsman

W: [4]www.ombudsman.org.uk

 

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C Rock left an annotation ()

I do not understand what is going on with these insulting outcomes, and they do not include the results where no award was made for negligent and avoidable death.

I have seen the devious and biassed ways the PHSO will duck and dive to pick up on unsound 'professional' statements to protect services negligence yet disregard and diminish complainants experience no matter what threats, shenanigans and insults have to be used. The evidence builds with each response, and with each new complaint of clear negligence there will be new victims who experience PHSO bullying and discrimination for little or no reward, and of course no learning for future failures.

I would be interested to know just what these insignificant awards cost the country to reach their conclusion from initial complaint to last contact with PHSO.

J Roberts left an annotation ()

C Rock

'I would be interested to know just what these insignificant awards cost the country to reach their conclusion from initial complaint to last contact with PHSO.'

The costs would be an awful lot higher. But I suspect those in government see the PHSO as serving to reduce costs by directing people away from lawyers specialising in negligence.

I have noticed a lot recently in the news people calling for some system to reduce the amount of compensation paid out by the NHS. I haven't yet seen any suggested replacements, but a repackaged PHSO - stll 'free' and 'independent' - certainly would not suffice, in my opinion.

Justice O'Hara in this damning report reveals how doctors concealed the truth when four children died in their care. The title of a 2004 UTV documentary put it bluntly: 'When Hospitals Kill’. The PHSO is simply no match to medical staff determined to conceal the truth.

http://www.bbc.com/news/uk-northern-irel...

'4.330 Having reflected upon the evidence, I am of the view that the poor care which Lucy received was initially and deliberately concealed by clinicians at both the RBHSC and the Erne Hospital from the family, the Coroner and the pathologist who all should have been told of the suspected mismanagement of fluids.

4.331 The failure by senior clinicians to address the issue with appropriate
candour suppressed the truth and inhibited proper examination of what had gone wrong. The motivations for this concealment may be multiple, but I count amongst them a determination to protect professional colleagues from having to confront their clinical errors.'

http://www.ihrdni.org/Vol2-04-Lucy-Crawf...

He recommends:

'Criminal liability should attach to breach of this duty [candour] and criminal liability should attach to obstruction of another in the performance of this duty.'

J Roberts left an annotation ()

Here is a story that may interest some. It concerns a woman whose son died in hospital and the following years of usual PHSO practice:

http://phsothefacts.com/1346-2/

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