Finance/ERP System

Sally Hodges made this Freedom of Information request to Royal Museums Greenwich

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

Response to this request is long overdue. By law, under all circumstances, Royal Museums Greenwich should have responded by now (details). You can complain by requesting an internal review.

Dear Royal Museums Greenwich,

Please could you provide the following information regarding your ERP / Finance system:
1.What ERP (Enterprise Resource Management) or Finance system is currently used?
2.When does your contract expire?
3.Do you have any planned upgrades of the software? If so, when?
4.Are you planning to go to market for a different ERP/ Finance system? If so, when?
5.How many users / licenses of the system do you have?
6.Who is the person responsible for your ERP / Finance system? Please provide full name, title and contact information if possible.

Yours faithfully,

Sally Hodges

Christopher Gray, Royal Museums Greenwich

1 Attachment

Dear Sally Hodges

Thank you for your email of 18 June which I confirm has been dealt with in
accordance with the Freedom of Information Act 2000.

Please see the information marked up on your email below.

I hope that you are happy with the service you have received in relation
to your request but if not and you wish to make a complaint you should
write to me, Christopher Gray, Museum Secretary at the Park Row address
below.

If you are not content with the outcome of your complaint, you may apply
directly to the Information Commissioner for a decision. (Generally, the
Information Commissioner cannot make a decision unless you have exhausted
the above complaints procedure provided by the National Maritime Museum.)

The Information Commissioner can be contacted at:
The Information Commissioner’s Office, Wycliffe House, Water Lane,
Wilmslow, Cheshire, SK9 5AF.

Yours sincerely

Christopher Gray
Museum Secretary

Royal Museums Greenwich
National Maritime Museum | Royal Observatory Greenwich | The Queen's House
| Cutty Sark

Park Row
Greenwich, London SE10 9NF
direct +44 (0) 208 312 6637

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