Finance System
Dear Office of Rail and Road,
What Finance System do you use for financial management and planning?
What is the monetary value of the annual support/subscription for your current Finance System?
Which vendor implemented your current Finance System?
Do you currently have a partner supporting your Finance System?
What is the monetary value of the annual support fee for your support partner?
When is the contract for the current Finance System expiring?
Are you planning to renew your current Finance System or tender for a new system upon expiry?
Yours faithfully,
Frank Desposito
This is an acknowledgement that your email has been received.
Thank you for contacting the Office of Rail and Road.
Details on what and how we regulate can be found on our website at
[1]http://orr.gov.uk/what-and-how-we-regulate
Information for passengers including complaint guidance is available on
our website at [2]http://orr.gov.uk/info-for-passengers
Customer Correspondence Team
Office of Rail and Road | One Kemble Street |2^nd and 3^rd Floors |
London | WC2B 4AN
Tel: 020 7282 2018| e-mail [3][ORR request email]
References
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1. http://orr.gov.uk/what-and-how-we-regulate
2. http://orr.gov.uk/info-for-passengers
3. mailto:[ORR request email]
Dear Mr Desposito
Thank you for your request of 10 April for information about the system
used by the Office of Rail and Road for financial management and planning.
We are handling your request under the terms of the Freedom of Information
Act 2000 (the Act). Under the terms of the Act you are entitled to a
response within 20 working days of receipt. We therefore aim to respond to
your request no later than 10 May. If we cannot meet this deadline we will
let you know the reason and also tell you when you can expect a response.
If you have any query about this email please contact the Customer
Correspondence Team and remember to quote the reference above.
Yours sincerely
Customer Correspondence Team
020 7282 2000
[1][IMG][2][IMG] [3]ORR.gov.uk
One Kemble Street
London
WC2B 4AN
Follow us on twitter [4]@railandroad
Dear Mr Desposito
Thank you for your email of 10 April requesting information about the
system used by the Office of Rail and Road for financial management and
planning. Your request has now been considered under the terms of the
Freedom of Information Act 2000, and our response is as follows:
What Finance System do you use for financial management and planning?
SunSystems
What is the monetary value of the annual support/subscription for your
current Finance System?
See below
Which vendor implemented your current Finance System?
Liberata
Do you currently have a partner supporting your Finance System?
Liberata
What is the monetary value of the annual support fee for your support
partner?
Total cost - £127,764 incl. VAT which includes Application service,
Application support service and Infrastructure support service
When is the contract for the current Finance System expiring?
Quarter 3 2018/19
Are you planning to renew your current Finance System or tender for a new
system upon expiry?
Unknown at this time
Should you have any further enquiries regarding your request, please
contact us.
Your rights of appeal
If you are not satisfied with the way in which your request has been
handled, you have the right to ask for an internal review. Internal review
requests should be submitted within two months of the date of this email,
and should be addressed to the Board Secretariat at:
Office of Rail and Road
One Kemble Street
London
WC2B 4AN
Email: [1][email address]
If you are not content with the outcome of the internal review, you may
apply directly to the Information Commissioner (IC) for a decision.
Generally the IC cannot make a decision unless you have exhausted the
complaints procedure provided by ORR. The IC can be contacted at:
The Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Tel: 0303 123 1113
Email: [2][email address]
Website: [3]https://ico.org.uk/
Yours sincerely
Customer Correspondence Team
020 7282 2000
[4][IMG] [5]ORR.gov.uk
One Kemble Street
London
WC2B 4AN
Follow us on twitter [6]@railandroad
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