Finance Processes

Stephanie Mottershead made this Freedom of Information request to Sunderland City Council

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The request was successful.

Stephanie Mottershead

Dear Sunderland City Council,

I would like to find out some information about your current Accounts Payable and Accounts Receivable processes, please indicate:

_ where the Accounts Payable team is currently based and if centralised?
_ which finance system/accounting software the finance team uses to process supplier invoices?
_ number of staff manually processing the invoices?
_how many suppliers do you have?
_ volume of paper and electronic invoices processed per annum?
_ are paper invoices scanned at all? Before or after payment?
_ any plans to look at invoice automation using OCR scanning technology in the next 6 months to a year?
_ If OCR/ Invoice automation systems already in place please indicate name of supplier?

_ where the Accounts Receivable team is based and if centralised?
_ which finance system/accounting software they use to process customers invoices/payments?
_ Number of cash allocators and credit controllers employed full time to reconcile cash and match payments to the sales ledger?
_ How many customers do you have?
_ How many payments do you receive per day?
_ volume of remittance slips received per day? Do they come in by post? Are they scanned?
_ how many BACS payments do you receive per day?
_ how many cheque payments do you receive per day? Are the cheques scanned?
_ How long does it take to clear a day’s cash?

Yours faithfully,

Stephanie Mottershead

Solicitor - Freedom of Information, Sunderland City Council

Dear Stephanie,

I confirm that your request for information has been received and is receiving attention

The Council aims to provide available information promptly and in any event within 20 working days, unless, exceptionally, there is a need to consider whether the information is exempt from disclosure. Please note that there may be a charge for providing copies of the information. If the cost of complying with your request in full exceeds £450, we will ask you to reconsider your request, or to pay a fee before the information is supplied. If we need to ask you to refine your request or to pay a charge or fee we will let you know. Please quote the reference below if you contact the Council regarding this request.

Yours sincerely,

[email address]

Customer Request Number 110506

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Diane Field, Sunderland City Council

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Sent on behalf of Fiona Brown, Head of Transactional Services


Please find attached the response to your FOI request.






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