Feel information is being withheld from local residents

Matthew connell made this Environmental Information Regulations request to Southern Water Services Limited
You only have a right in law to access information about the environment from this authority
This request has been closed to new correspondence. Contact us if you think it should be reopened.

The request was successful.

Matthew connell

Dear Southern Water Services Limited,

Please can you tell me if southern water is undertaking upgrade work at the pump house and surrounding area located on the B2050 Manston Rd between Birchington and Manston in Kent.

If so what upgrade work is being undertaken?.

Yours faithfully,

Matthew Connell

Southern Water Services Limited

Dear Customer,

 

Thanks for your email. We’re on the case and will respond within 10
working days.

 

If you need to contact us, call 0330 303 0277 (Calls charged at local
rate) between 8am–7pm, Monday to Friday and from 8.30am–2pm on Saturdays,
or check out our website [1]https://www.southernwater.co.uk/

 

Please don’t reply as this is an automatic message.

 

Thanks,

The Southern Water Customer Service team

This e-mail is intended solely for the person or organisation to which it
is addressed. It may contain privileged and confidential information. If
you are not the intended recipient, you are prohibited from copying,
disclosing or distributing this e-mail or its contents (as it may be
unlawful for you to do so) or taking any action in reliance on it.

If you receive this e-mail by mistake, please delete it then advise the
sender immediately by reply e-mail to <[email address]>.

Without prejudice to the above prohibition on unauthorised copying and
disclosure of this e-mail or its contents, it is your responsibility to
ensure that any onward transmission, opening or use of this message and
any attachments will not adversely affect your or the onward recipients'
systems or data. Please carry out such virus and other such checks as you
consider appropriate.

An e-mail reply to this address may be subject to monitoring for
operational reasons or lawful business practices.

This e-mail is issued by Southern Water Services Limited, company number
2366670, registered in England and having its registered office at
Southern House, Yeoman Road, Worthing, BN13 3NX, England.

In sending this e-mail the sender cannot be deemed to have specified
authority and the contents of the e-mail will have no contractual effect
unless (in either case) it is otherwise agreed between Southern Water
Services Limited and the recipient.

References

Visible links
1. https://www.southernwater.co.uk/

Southern Water Services Limited

[FOI #332189 email] Our Ref:
  8000800596
  Date:
  9 May 2016
  Contact:
  Tel:    0330 303 0368
  Fax:   01903 691435
   

 

 

Dear Mr Cornell

 

Thank you for your email dated 2 May 2016. I am sorry for the delay in my
reply.

 

Please be assured I am investigating this matter and promise to contact
you, with a full reply and the information you require, no later than 16
May 2016.

 

I trust this is satisfactory. However, if you have any further questions
or concerns, this would best be done over the telephone to prevent delay
or possible confusion. Please contact our 24 hour Customer Response and
Resolution Centre on 0330 303 0368.

 

Yours sincerely,

 

 

Kaan Mitchell

Senior Advisor

 

This e-mail is intended solely for the person or organisation to which it
is addressed. It may contain privileged and confidential information. If
you are not the intended recipient, you are prohibited from copying,
disclosing or distributing this e-mail or its contents (as it may be
unlawful for you to do so) or taking any action in reliance on it.

If you receive this e-mail by mistake, please delete it then advise the
sender immediately by reply e-mail to <[email address]>.

Without prejudice to the above prohibition on unauthorised copying and
disclosure of this e-mail or its contents, it is your responsibility to
ensure that any onward transmission, opening or use of this message and
any attachments will not adversely affect your or the onward recipients'
systems or data. Please carry out such virus and other such checks as you
consider appropriate.

An e-mail reply to this address may be subject to monitoring for
operational reasons or lawful business practices

This e-mail is issued by Southern Water Services Limited, company number
2366670, registered in England and having its registered office at
Southern House, Yeoman Road, Worthing, BN13 3NX, England.

In sending this e-mail the sender cannot be deemed to have specified
authority and the contents of the e-mail will have no contractual effect
unless (in either case) it is otherwise agreed between Southern Water
Services Limited and the recipient.

Southern Water Services Limited

  Our Ref:
[FOI #332189 email] 8000800596
Date:
  13 May 2016
Tel: 0330 3030 368
 
 

 

 

Dear Mr Connell,

 

I am writing following my previous email dated 10 May 2016 with regard to
a Southern Water site located on the B2050, Manston Road, Kent.

 

The site that matches the description you have provided is known as
Sparrow Castle Water Supply Works and is located in fields adjacent to the
B2050 approaching Manston.

 

I am able to confirm that at this time no further upgrade work is planned
for the site, although this may change in the future.

 

I hope that this information has been of use to you. However, should you
have any further questions or concerns please do not hesitate to contact
our 24 hour Customer Response and Resolution Centre on 0330 3030 368.

 

Please do not reply to this email directly as it has been sent from an
automated address.

 

 

Yours sincerely

 

 

Kaan Mitchell

Case Handler

This e-mail is intended solely for the person or organisation to which it
is addressed. It may contain privileged and confidential information. If
you are not the intended recipient, you are prohibited from copying,
disclosing or distributing this e-mail or its contents (as it may be
unlawful for you to do so) or taking any action in reliance on it.

If you receive this e-mail by mistake, please delete it then advise the
sender immediately by reply e-mail to <[email address]>.

Without prejudice to the above prohibition on unauthorised copying and
disclosure of this e-mail or its contents, it is your responsibility to
ensure that any onward transmission, opening or use of this message and
any attachments will not adversely affect your or the onward recipients'
systems or data. Please carry out such virus and other such checks as you
consider appropriate.

An e-mail reply to this address may be subject to monitoring for
operational reasons or lawful business practices

This e-mail is issued by Southern Water Services Limited, company number
2366670, registered in England and having its registered office at
Southern House, Yeoman Road, Worthing, BN13 3NX, England.

In sending this e-mail the sender cannot be deemed to have specified
authority and the contents of the e-mail will have no contractual effect
unless (in either case) it is otherwise agreed between Southern Water
Services Limited and the recipient.