Information Team Croydon
Digital Services
Assistant Chief Executive Directorate
Bernard Wetherill House
7th Floor, Zone B
Croydon
CR0 1EA

Contact: Information Team
[Croydon Borough Council request email]

NOTE: Please do not edit the subject line when replying to this email. If
you have a processing request, please ensure you quote that reference in
your emails to us.

DEAR R Ricky

Freedom of information request - FOI/6883

Subject: Fee levels for supported living providers inside and outside
frameworks

We are just emailing you to update you on your open Information Request.
We are currently in the process of updating our systems and part of this
update will mean that your open Information Request has been assigned a
new reference: FOI/6883

Thank you in advanced for your patients patience and whilst we will
continue top process your request. We will issue a response or update to
you as soon as we are able.

Unfortunately, the Council is currently experiencing a delay in our
response times due to demand and resource. As an organisation we are aware
of our legal duties under the legislation and are making every effort to
improve our position and respond to requests within our statutory
timeframes as quickly as possible. All requests are being monitored and
continually reviewed to provide you with an expected date for disclosure.
London Borough of Croydon takes its role as a Data Controller seriously
and would like to thank you for your continued patience and understanding
whilst we improve our service to you.

 
Kind Regard

Information Management Team

Croydon Digital Services

Assistant Chief Executive Directorate

7th Floor, Zone B

Bernard Weatherill House

8 Mint Walk

Croydon CR0 1EA

Information Team Croydon
Digital Services
Assistant Chief Executive Directorate
Bernard Wetherill House
7th Floor, Zone B
Croydon
CR0 1EA

Contact: Information Team
[Croydon Borough Council request email]

Dear R Ricky

Request FOI/6883

Further to your request received on 09/01/2023, I confirm that the Council
has now considered under the provisions of the Freedom of Information
Act. For ease of reference, I will address each of your questions in turn.

Please provide the following information for learning disability-supported
living providers inside and outside the borough; please detail the lowest,
mean and highest hourly rates you pay. 

The Council pays providers as a weekly cost for supported living which
will based on a certain amount of hours of care. Therefore we are unable
to provide this down to an hourly rate.

Please categorise into specific service user types if you do this as a
borough—e.g. complex transforming care etc. 

The answer to this is provided above.

Please also state if you have a framework or DPS for this type of
contract.

The Council has a DPS for Supported Living and the details of this award
is provided below.

[1]https://democracy.croydon.gov.uk/documen...

Additionally, have you made extra payments to providers for covid related
expenses? The Council has facilitated government funding such as Infection
Control Funding, Rapid Testing Funding, etc.

Any providers who are eligible for this government funding and agreed to
the funding conditions would have received this. There was no separate
funding from the Council outside the national government schemes.

If you are dissatisfied with the way the Council has handled your request
under the Freedom of Information Act, you may ask for an internal review.
This should be submitted to us within 40 working days of this response.
You can do this by outlining the details of your complaint by:

Email:        [2][Croydon Borough Council request email]

Writing:     Information Team

London Borough of Croydon

Bernard Weatherill House

Floor 7 - Zone B

                 8 Mint Walk

Croydon, CR0 1EA

Any requests received after the 40 working day time limit will be
considered only at the discretion of the council.

If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision. The Information Commissioner can be contacted at:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire, SK9 5AF

Yours sincerely,

Information Team

Croydon Council

References

Visible links
1. https://democracy.croydon.gov.uk/documen...
2. mailto:[Croydon Borough Council request email]