Faretables.

Simon Andrews made this Freedom of Information request to Cardiff City Transport Services Limited

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

Cardiff City Transport Services Limited did not have the information requested.

Dear Cardiff City Transport Services Limited,

Dear sir or madam. I am requesting under the Freedom Of Information Act a copy of your current faretables for all of your bus routes. Many thanks.

Yours faithfully,

Simon Andrews

Talk to Us, Cardiff City Transport Services Limited

Thank you for your recent e-mail.

We appreciate the time you have taken to send us your feedback or enquiry.

Your message will be passed to one of our representatives and we will aim
to respond to you within 5 working days.

Please do not reply to this e-mail as it is an automated response.

If you wish to contact us direct then ring us on +44 (0) 029 2066 6444 or
call in to our centres based at:

• Leckwith Depot and Offices, Sloper Road, Cardiff, CF11 8TB
• Cardiff Central Library on the corner of The Hayes and Mill Street,
Cardiff

Once again many thanks for your feedback/enquiry.

The Customer Service Team

Cardiff bus

Angela Marsh, Cardiff City Transport Services Limited

1 Attachment

Good morning Mr Andrews

 

Thank you for your recent email dated 28^th August requesting a copy of
our current fare tables for all our bus routes under the Freedom of
Information Act.

 

I have dealt with this email as a general enquiry as the information is
available on our website.  May I respectfully refer you to fares and
tickets tab ([1]https://www.cardiffbus.com/fares-and-tic...)  where you
will find all the information you need relating to our fares/tariffs.  As
you will see we have a mixture of tickets, prices and zones to meet all
our passengers needs.

 

I hope this information will be sufficient for your enquiry.

 

Kind regards

 

 

Angela Marsh

PA to the Directors

direct: (029) 2078 7730

office: (029) 2078 7700
[2]cid:image001.png@01D24720.7EB74030

Cardiff City Transport Services Limited, Sloper Road, Cardiff, CF11 8TB.

Registered in England and Wales, number 2001229.

 

 

 

 

From: Simon Andrews [[3]mailto:[FOI #513306 email]]
Sent: 28 August 2018 04:40
To: Talk to Us <[4][Cardiff Bus request email]>
Subject: Freedom of Information request - Faretables.

 

Dear Cardiff City Transport Services Limited,

Dear sir or madam. I am requesting under the Freedom Of Information Act a
copy of your current faretables for all of your bus routes. Many thanks.

Yours faithfully,

Simon Andrews

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show quoted sections

Dear Angela Marsh,

Thank you for your response. However unfortunately you have not provided me with the requested information. Your website has some information about fares but it does not have faretables. Your faretables can not be downloaded or viewed anywhere on your website. Bus companies normally have faretables which list all the farestages and show the costs of Single and Return tickets between the different farestages and other tickets that are sold. So please can you treat this as an FOI Act request and provide the actual faretables for all of your bus routes. Many thanks.

Yours sincerely,

Simon Andrews

Dear Angela Marsh,

Hello. I have still not received a response to my FOI and it is now well over the 20 working days limit. What is going on? Can you please let me know when i will receive a response?

Yours sincerely,

Simon Andrews

Angela Marsh, Cardiff City Transport Services Limited

1 Attachment

Dear Mr Andrews

 

As we operate flat fares in the Cardiff area, the Barry area and the
Cardiff and Barry area we do not have fare stages, and is a very simple
fare structure with the information as shown on the website and on our app
respectively

 

However for your ease of reference please find attached a list of our
fares

 

Regards

 

 

 

Richard Davies
Operations and Commercial Manager

 

 

 

From: Simon Andrews [mailto:[FOI #513306 email]]
Sent: 02 October 2018 16:44
To: Angela Marsh <[email address]>
Subject: Re: FW: Freedom of Information request - Faretables.

 

Dear Angela Marsh,

Hello. I have still not received a response to my FOI and it is now well
over the 20 working days limit. What is going on? Can you please let me
know when i will receive a response?

Yours sincerely,

Simon Andrews

show quoted sections

Dear Angela Marsh,

Thank you for the information.

Yours sincerely,

Simon Andrews

Angela Marsh, Cardiff City Transport Services Limited

 

Thank you for your email.  I am currently out of the office - returning on
Thursday 18 October 2018.

 

If your email is urgent and cannot wait for my return, please contact Head
Office reception on 02920 787700 who will be able to assist you further.

 

Your email has not been forwarded.

 

Angela Marsh