Faretables.

Simon Andrews made this Freedom of Information request to Lothian Buses Limited

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

Lothian Buses Limited did not have the information requested.

Dear Lothian Buses Limited,

Dear sir or madam. I am requesting under the Freedom Of Information Act a copy of your current faretables for all of your bus routes. Many thanks.

Yours faithfully,

Simon Andrews

Bridson, Clare, Lothian Buses Limited

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Dear Mr Andrews
Acknowledgement of Information Request
I am writing to acknowledge receipt of your email of 26 October 2017,
received by us on 26 October 2017, in which you make a Freedom Of
Information Request in the following terms:

I am requesting under the Freedom Of Information Act a copy of your
current faretables for all of your bus routes. Many thanks.

 

Lothian Buses is a public authority for the purposes of the Freedom
ofInformation (Scotland) Act 2002 (FOISA) and must respond to your request
within 20 working days. 
Sincerely,

Clare Bridson

Clare Bridson

Social Media Manager

Part of the Lothian family

 

T: 0131 475 0133  | M: 07740 216 289 | 55 Annandale Street, Edinburgh, EH7
4AZ

[1]www.lothianbuses.co.uk

Did you know… we can help you on our social channels 7 days a week

 

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From: Simon Andrews <[5][FOI #513305 email]>
Date: Tuesday, 28 August 2018 at 04:38
To: Clare Bridson <[6][email address]>
Subject: Freedom of Information request - Faretables.
Dear Lothian Buses Limited,
Dear sir or madam. I am requesting under the Freedom Of Information Act a
copy of your current faretables for all of your bus routes. Many thanks.
Yours faithfully,
Simon Andrews
-------------------------------------------------------------------
Please use this email address for all replies to this request:
[7][FOI #513305 email]
Is [8][Lothian Buses request email] the wrong address for Freedom of
Information requests to Lothian Buses Limited? If so, please contact us
using this form:
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Please note that in some cases publication of requests and responses will
be delayed.
If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

show quoted sections

Bridson, Clare, Lothian Buses Limited

5 Attachments

Dear Mr Andrews
Please find attached our formal response to your recent request for a
review of a Freedom of Information enquiry.
Regards
Clare Bridson
Lothian Buses

Part of the Lothian family

 

T: 0131 475 0133  | M: 07740 216 289 | 55 Annandale Street, Edinburgh, EH7
4AZ

[1]www.lothianbuses.co.uk

Did you know… we can help you on our social channels 7 days a week

 

[2][IMG]  [3][IMG]  [4][IMG]

From: Simon Andrews <[5][FOI #513305 email]>
Date: Tuesday, 28 August 2018 at 04:38
To: Clare Bridson <[6][email address]>
Subject: Freedom of Information request - Faretables.
Dear Lothian Buses Limited,
Dear sir or madam. I am requesting under the Freedom Of Information Act a
copy of your current faretables for all of your bus routes. Many thanks.
Yours faithfully,
Simon Andrews
-------------------------------------------------------------------
Please use this email address for all replies to this request:
[7][FOI #513305 email]
Is [8][Lothian Buses request email] the wrong address for Freedom of
Information requests to Lothian Buses Limited? If so, please contact us
using this form:
[9]https://www.whatdotheyknow.com/change_re...
Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[10]https://www.whatdotheyknow.com/help/offi...
For more detailed guidance on safely disclosing information, read the
latest advice from the ICO:
[11]https://www.whatdotheyknow.com/help/ico-...
Please note that in some cases publication of requests and responses will
be delayed.
If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

show quoted sections

Dear Bridson, Clare,

Thank you for your response. However unfortunately you have not provided me with the requested information. Your website has some information about fares but it does not have faretables. Your faretables can not be downloaded or viewed anywhere on your website. Bus companies normally have faretables which list all the farestages and show the costs of Single and Return tickets between the different farestages and other tickets that are sold. So please can you look in to my FOI request again and provide the actual faretables for all of your bus routes. Many thanks.

Yours sincerely,

Simon Andrews

Bridson, Clare, Lothian Buses Limited

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Hi Simon
Lothian operate a flat fare system and as such does not have faretables. 
All our fare information is available from our website. 
Clare

Clare Bridson

Social Media Manager

Part of the Lothian family

 

T: 0131 475 0133  | M: 07740 216 289 | 55 Annandale Street, Edinburgh, EH7
4AZ

[1]www.lothianbuses.co.uk

Did you know… we can help you on our social channels 7 days a week

 

[2][IMG]  [3][IMG]  [4][IMG]

From: Simon Andrews <[5][FOI #513305 email]>
Date: Wednesday, 12 September 2018 at 16:18
To: Clare Bridson <[6][email address]>
Subject: Re: Freedom of Information request - Faretables.
Dear Bridson, Clare,
Thank you for your response. However unfortunately you have not provided
me with the requested information. Your website has some information about
fares but it does not have faretables. Your faretables can not be
downloaded or viewed anywhere on your website. Bus companies normally have
faretables which list all the farestages and show the costs of Single and
Return tickets between the different farestages and other tickets that are
sold. So please can you look in to my FOI request again and provide the
actual faretables for all of your bus routes. Many thanks.
Yours sincerely,
Simon Andrews

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Dear Bridson, Clare,

Ok. Thanks for the info. I had presumed that you had faretables. However can i just ask if you hold faretables for your "East Coast Buses" and "Lothian Country Buses" branded routes? As i believe that these ones have distance based fares rather than flat fares? Many thanks.

Yours sincerely,

Simon Andrews

Bridson, Clare, Lothian Buses Limited

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Hi Simon

Both Lothian Country and East Coast Buses operate on a zonal fares
structure, which is not based on distance.  The fares zone maps are
clearly marked out on our websites so that customers can calculate the
fare they need to pay.  This information is also available in timetable
leaflets. 

 

I hope that helps.

Thanks

Clare

Clare Bridson

Social Media Manager

Part of the Lothian family

 

T: 0131 475 0133  | M: 07740 216 289 | 55 Annandale Street, Edinburgh, EH7
4AZ

[1]www.lothianbuses.co.uk

Did you know… we can help you on our social channels 7 days a week

 

[2][IMG]  [3][IMG]  [4][IMG]

From: Simon Andrews <[5][FOI #513305 email]>
Date: Wednesday, 12 September 2018 at 16:52
To: Clare Bridson <[6][email address]>
Subject: Re: Freedom of Information request - Faretables.
Dear Bridson, Clare,
Ok. Thanks for the info. I had presumed that you had faretables. However
can i just ask if you hold faretables for your "East Coast Buses" and
"Lothian Country Buses" branded routes? As i believe that these ones have
distance based fares rather than flat fares? Many thanks.
Yours sincerely,
Simon Andrews

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Dear Bridson, Clare,

Ok. Thanks for your reply. I didn't realise those services operated on a more simple zones system rather than on distance based fares. I have had a look on your websites and i believe i have now found all the fare information i need. Many thanks.

Yours sincerely,

Simon Andrews