Dear Sir or Madam,

I would like to request, under the freedom of Information act, the following statistical data on fare evasion on London buses in the year of 2008.

How many passengers in total were caught without a valid ticket on a bus by Revenue Protection Inspectors or similar staff?

How many were caught on daytime buses and how many were caught on night buses?

For those that were caught, how many of these people were on standard buses and how many were on bendy buses?

In total, how many of these people were given a Penalty Fare and how many were prosecuted?

Out of those who were prosecuted, how many were successfully convicted and given a criminal record and how many had their case dropped?

On bendy bus routes, which is the top three routes for fare evasion and which is the top three on standard bus routes?

Yours faithfully,

Mr K. Lee

Transport for London

Our Ref : 1002988174

Date : 18.02.2009

Mr K Lee

[FOI #8088 email]

Dear Mr Lee

Thank you for your request for information which was received by Transport
for London concerning fare evasion. This request will be dealt with under
the terms of the Freedom of Information Act 2000.

We will aim to deal with your request promptly and provide you with a
response by 13 March 2009.

If you are unhappy with the response you receive, you may wish to use our
complaints procedure by writing to Beverley Hall, Head of Customer
Services & Consultation, at the address above, stating your concerns.

In the meantime, if you have any queries or would like to discuss your
request, please do not hesitate to contact me.

Once again, thank you for taking the time to contact us.

Yours sincerely

Hayley James

Correspondence Support Manager (Policy)

LondonBuses Customer Services

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Dear Sir or Madam,

On the 18th February 2009, I filed a FOI request on bus fare evasion in the year of 2008.

To this date, I have not received a response to my request. I would like to remind you that this request is overdue and you are committing an offence of not responding within the three weeks time limit stipulated by law. Please respond to my original request with immediate effect. Thank you.

Yours sincerely,

Mr. Kent Lee

Transport for London

Thank you for your email. We can confirm that this has now been received.

For further information go to [1]www.tfl.gov.uk

 

show quoted sections

References

Visible links
1. about:blankwww.tfl.gov.uk

Dear Sir or Madam,

Correction... It was the 13th February when I initially filed the FOI request.

Yours sincerely,

K. Lee

Transport for London

Our ref: 1002988174/TL

Date: 23.03.2009

Dear Mr Lee

Thank you for your email received by Transport for London (TfL) on 18
February 2009, in which you asked for information about fare evasion on
London Buses. This request is being dealt with under the terms of the
Freedom of Information Act.

At present I am still investigating this and I hope to be able to give you
a response to your request as soon as possible. In the meantime, please
accept my apologies for the delay in replying.

If you are not satisfied with this response, please read the help-sheet
below entitled ‘Your Right to Appeal’

Thank you once again for your email and for your continued patience in
this matter.

Yours sincerely

Anne Sunyer

Head of Customer Services

Your Right to Appeal

Internal Review

If you are dissatisfied with the way TfL has handled your information
request, you can ask us to conduct an internal review of our decision.

The internal review will be conducted by someone other than the person who
made the original decision, in accordance with the complaints procedure
published on our website at [1]www.tfl.gov.uk/foi.

Requests for internal review should be addressed to:

Head of Information Access and Compliance

6^th Floor Windsor House

42 – 50

Victoria Street

London

SW1H 0TL

Complaints to the Information Commissioner

If, following the internal review, you remain dissatisfied with the way
TfL has handled your request, then you can take your complaint to:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

A complaint form is available on the Information Commissioner’s Office
website

[2]www.ico.gov.uk

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Original Text

From: [FOI #8088 email]
To: [email address]
<[email address]>
CC:
Sent: 19.03.09 16:23:56
Subject: Re: Freedom of Information request - Fare evasion on London Buses

Dear Sir or Madam,

On the 18th February 2009, I filed a FOI request on bus fare
evasion in the year of 2008.

To this date, I have not received a response to my request. I would
like to remind you that this request is overdue and you are
committing an offence of not responding within the three weeks time
limit stipulated by law. Please respond to my original request with
immediate effect. Thank you.

Yours sincerely,

Mr. Kent Lee

show quoted sections

Transport for London

Our ref: 1002988174/TL

Date: 01 April 2009

Dear Mr Lee

Thank you for your email received by Transport for London (TfL) on 28
February 2009, in which you asked for statistical data on fare evasion on
London Buses in 2008.

Your request has been considered under the requirements of the Freedom of
Information Act and I can confirm that TfL does hold the information you
require. Please note that all figures relate to the period 01/01/2008 -
31/12/2008, apart from the answer to your second question (How many caught
on daytime/night time buses), as this data was only available in financial
year format. I have answered your queries on a point-by-point basis for
ease of reference.

How many passengers in total were caught without a valid ticket on a bus
by Revenue Protection Inspectors or similar staff?

139,120.

How many were caught on daytime buses and how many were caught on
night buses?
During the Financial year 2007-2008, a total of 2176 million passengers
were recorded as having travelled on the London bus network.

o 2141 million passenger journeys were made throughout the day and
137,290 passengers were stopped for fare evasion on daytime services.
o 35 million passenger journeys were on night buses and 1,830 passengers
were stopped for fare evasion on night buses.

For those that were caught, how many of these people were on standard
buses and how many were on bendy buses?
86,343 – articulated (bendy) buses.

52,777 – non-articulated buses.

In total, how many of these people were given a Penalty Fare and
how many were prosecuted?

59,866 were issued with a Penalty Fare Ticket.

20, 216 were prosecuted.

Out of those who were prosecuted, how many were successfully
convicted and given a criminal record and how many had their case
dropped?
20,183 were successfully prosecuted.

25 prosecutions were unsuccessful.

8 prosecutions were settled out of court.

On bendy bus routes, which is the top three routes for fare evasion
and which is the top three on standard bus routes?

Top 3 Artic (articulated bus) 25, 18, 29
Top 3 Non Artic (non-articulated bus) 283, 204, 60

Thank you once again for taking the time to write. If this is not the
information you are looking for, or if you are unable to access it for
some reason, please do not hesitate to contact me again. If you are not
satisfied with this response, please read the attached help-sheet entitled
‘Your Right to Appeal’.

Any copyright in the material provided with this response is owned by TfL
or one of its subsidiary companies unless otherwise stated. The disclosure
of information does not give the person or organisation who receives it an
automatic right to re-use it in a

way that would infringe copyright (for example, by making multiple copies,
publishing and issuing copies to the public). Brief extracts of the
material may be reproduced under the fair dealing provisions of the
Copyright, Designs and Patents Act 1998 (sections 29 and 30) for the
purposes of research for non-commercial purposes, private study, criticism
review and news reporting.

Yours sincerely,

Anne Sunyer
Head of Customer Services

Your Right to Appeal

Internal Review

If you are dissatisfied with the way TfL has handled your information
request, you can ask us to conduct an internal review of our decision.

The internal review will be conducted by someone other than the person who
made the original decision, in accordance with the complaints procedure
published on our website at [1]www.tfl.gov.uk/foi.

Requests for internal review should be addressed to:

Head of Information Access and Compliance

6^th Floor Windsor House

42 – 50

Victoria Street

London

SW1H 0TL

Complaints to the Information Commissioner

If, following the internal review, you remain dissatisfied with the way
TfL has handled your request, then you can take your complaint to:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

A complaint form is available on the Information Commissioner’s Office
website

[2]www.ico.gov.uk

show quoted sections

Dear Anne Sunyer,

Thank for your e-mail in releasing the information I requested under the FOI. I can see that 139,120 people in total were stopped without a ticket.

I have analysed the data you provided and have a further question. When the figures of penalty fares issued (59,866) and prosecutions (20,216) were added up, it comes to 80,082.

I would like to ask...

What happened to the rest of the 59,038 passengers who were stopped, but were not given a penalty fare or prosecuted?

And whether the prosecutions figured included those who failed to pay their penalty fare? If so, how many of these people ignored their penalty fare?

Yours sincerely,

Kent Lee

Transport for London

Thank you for your email. We can confirm that this has now been received.

For further information go to [1]www.tfl.gov.uk

 

show quoted sections

References

Visible links
1. about:blankwww.tfl.gov.uk

Transport for London

Our Ref : 1003315300

Date : 02.04.2009

Mr K Lee

[FOI #8088 email]

Dear Mr Lee

Thank you for your request for information which was received by Transport
for London concerning data on fare
evasion. This request will be dealt with under the terms of the Freedom
of Information Act 2000.

We will aim to deal with your request promptly and provide you with a
response by 1 May 2009.

If you are unhappy with the response you receive, you may wish to use our
complaints procedure by writing to Beverley Hall, Head of Customer
Services & Consultation, at the address above, stating your concerns.

In the meantime, if you have any queries or would like to discuss your
request, please do not hesitate to contact me.

Once again, thank you for taking the time to contact us.

Yours sincerely

Hayley James

Correspondence Support Manager (Policy)

LondonBuses Customer Services

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Transport for London

Our ref: 1003315300/TL

Date: 23 April 2009

Dear Mr Lee

Thank you for your email received by Transport for London (TfL) on 01
April 2009. You asked for further information about fare evasion on London
Buses.

Your request has been considered under the requirements of the Freedom of
Information Act and I can confirm that TfL does hold the information you
require. I have addressed you queries on a point-point basis for ease of
reference.

1. What happened to the rest of the 59,038 passengers who were
stopped, but were not given a penalty fare or prosecuted?
Not all travel irregularities result in a prosecution or Penalty Fare
(PF). There are other courses of action open to TfL e.g. action may be
taken under the terms and conditions of the young persons
Zip concessionary travel scheme to warn or remove the concession for 16-18
year olds, while the elderly and disabled Freedom Pass irregularities are
referred to the issuing Borough through London Councils for
their investigation and action. In addition, cases may be settled out of
court where a customer accepts a TfL warning and pays the costs incurred.

Not all investigations relating to travel irregularity reports submitted
by Revenue Protection Inspectors to TfL for the year 2007 have yet been
concluded. Prosecution cases can take between 6 months to a year to be
heard at Magistrates Court, and in exceptional cases where appeals are
involved, can take even longer. Although cases are prepared and ready to
go to court, TfL, like other prosecuting authorities has to
await available court time to list cases for hearing. The courts are
extremely busy, and as a result there can be significant delays in having
a case listed for hearing.

Prior to deciding to prosecute cases, TfL write to customers asking them
to comment on the matter under investigation, and they have an opportunity
to put their case to us including any mitigating circumstances. This
may lead to TfL taking no further action e.g. a customer may be reported
for using a pass without their photocard. If they then send TfL a copy of
their photocard which shows the pass was clearly theirs and no offence has
been committed, then a case is closed.

TfL recognise that the decision to prosecute a person suspected of an
offence is an important and serious one. TfL will therefore only prosecute
if:

a) The evidence shows that there is a realistic prospect of conviction;
and

b) It would be in the public interest and in the interest of justice to
prosecute.

Further information on the prosecutions criteria used is available in the
TfL Revenue Enforcement and Prosecutions Policy which may be viewed or
downloaded from the TfL Website at the following link:-

[1]http://www.tfl.gov.uk/tfl/search/?keywor...

2. And whether the prosecutions figured included those who
failed to pay their penalty fare? If so, how many of these people ignored
their penalty fare?

No. The bus prosecutions figures supplied did not include those who
failed to pay their PF. As there is always a large number of bus
prosecution cases awaiting court hearing it is not currently possible to
convert unpaid PF's into prosecution cases. Her
Majesty's Court Service would not be able to provide sufficient court time
to have all these additional cases heard in a reasonable period of
time. TfL are actively considering ways of better handling cases where a
PF remains unpaid.

Thank you once again for taking the time to write. If this is not the
information you are looking for, or if you are unable to access it for
some reason, please do not hesitate to contact me again. If you are not
satisfied with this response, please read the attached help-sheet entitled
‘Your Right to Appeal’.

Any copyright in the material provided with this response is owned by TfL
or one of its subsidiary companies unless otherwise stated. The disclosure
of information does not give the person or organisation who receives it an
automatic right to re-use it in a way that would infringe copyright (for
example, by making multiple copies, publishing and issuing copies to the
public). Brief extracts of the material may be reproduced under the fair
dealing provisions of the Copyright, Designs and Patents Act 1998
(sections 29 and 30) for the purposes of research for non-commercial
purposes, private study, criticism review and news reporting.

Yours sincerely

Anne Sunyer

Head of Customer Services

Your Right to Appeal

Internal Review

If you are dissatisfied with the way TfL has handled your information
request, you can ask us to conduct an internal review of our decision.

The internal review will be conducted by someone other than the person who
made the original decision, in accordance with the complaints procedure
published on our website at [2]www.tfl.gov.uk/foi.

Requests for internal review should be addressed to:

Head of Information Access and Compliance

6^th Floor Windsor House

42 – 50

Victoria Street

London

SW1H 0TL

Complaints to the Information Commissioner

If, following the internal review, you remain dissatisfied with the way
TfL has handled your request, then you can take your complaint to:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

A complaint form is available on the Information Commissioner’s Office
website

[3]www.ico.gov.uk

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Original Text

From: [FOI #8088 email]
To: [email address]
<[email address]>
CC:
Sent: 01.04.09 20:57:05
Subject: Re: Freedom of Information request - Fare evasion on London Buses

Dear Anne Sunyer,

Thank for your e-mail in releasing the information I requested
under the FOI. I can see that 139,120 people in total were stopped
without a ticket.

I have analysed the data you provided and have a further question.
When the figures of penalty fares issued (59,866) and prosecutions
(20,216) were added up, it comes to 80,082.

I would like to ask...

What happened to the rest of the 59,038 passengers who were
stopped, but were not given a penalty fare or prosecuted?

And whether the prosecutions figured included those who failed to
pay their penalty fare? If so, how many of these people ignored
their penalty fare?

Yours sincerely,

Kent Lee

show quoted sections

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