Response to this request is long overdue. By law, under all circumstances, East Midlands Ambulance Service NHS Trust should have responded by now (details). You can complain by requesting an internal review.

Dear East Midlands Ambulance Service NHS Trust,

Would you be kindly able to assist me in answering the following questions, relating to elderly fallers.

a) On average in 2018, 2019, 2021 and so far in 2022, how many 999/111 calls were made to you regarding patients who had fallen, over the age of 65, at home?

b) In those same years, what was the average call category placed on those incidents, and what was/is the average waiting time?

c) How many of the patients, in those same years, were conveyed to hospital or discharged at home?

d) Do you know how many patients were conveyed due to a potential ‘long-lie’?

e) Across the Region, what local commissioned falls services work with you to respond to these calls?

f) What is the average cost to you in responding to those 999 calls?

Yours faithfully,

Matt Firestone

FOI, East Midlands Ambulance Service NHS Trust

Dear Matt,
Thank you for your information request which we will process under the terms of the Freedom of Information Act 2000 and provide a response within the 20 working day statutory time limit.

Following our initial assessment of your request we would like to clarify the following before we can proceed to provide a response:
- would you like the information in calendar (1st - Jan - 31st Dec) or financial years (1st Apr - 31st Mar)?
Our normal reporting periods are financial years.

If I do not receive the clarification within three months from the date of this email your request will be considered to have lapsed. (Under section 1(3) of the Freedom of Information Act, a public authority need not comply with a request unless any further information reasonably required to locate the information is supplied).

Thank you in anticipation.

If you have any queries about this process, please do not hesitate to contact me.

show quoted sections