Dear Scottish Water,

In respect of the building/facility near Maybole, location

55°21'57.4"N 4°42'16.9"W
55.365951, -4.704697
978W+94 Maybole (https://plus.codes/)

Is this a Scottish Water building/facility? If so, what is the type/purpose of this facility?

Yours faithfully,

Mr O Carter

Scottish Water

Dear Sir / Madam,

Thanks for getting in touch with Scottish Water.
We have opened a new case CAS-595627-L4Q6Q in response to your email and
assigned it our Customer Engagement Centre.
Should you need to follow up on this case, please contact us with
reference CAS-595627-L4Q6Q.
Thank you,

 Customer Engagement Centre 
Scottish Water
Web - [1]www.scottishwater.co.uk

[2]twitter.com/scottish_water [3]Logo gap[4]facebook.com/scottishwater 

Scottish Water
Trusted to Serve Scotland

References

Visible links
1. http://www.scottishwater.co.uk/
2. https://twitter.com/scottish_water
4. http://www.facebook.com/scottishwater

Freedom of Information, Scottish Water

Dear Mr Carter,
Thank you for your e-mail of 23rd December that I have logged under the
above reference number.   
In order to allow me to progress with your request could you please
provide me with your full name? 
A request is not valid if it does not, in accordance with section 8(1)(b)
of the Freedom of Information (Scotland) Act 2002 (FOISA), state the name
of the applicant and an address for correspondence.  As your request does
not state your full name and provides only your email address we do not
consider it to be a valid request.  Accordingly, we are not obliged to
respond to it. 
However, if you provide your name, a surname and title, (eg Mr or Ms, is
sufficient) we would be able to consider your request and respond in
accordance with FOISA. 
If you need any further advice and assistance to submit a valid request,
please contact me.  You may also find it helpful to look at the Scottish
Information Commissioner’s ‘Tips for requesting information under FOI and
the EIRs’ on her website at: 
http://www.itspublicknowledge.info/YourR...
If you have any queries regarding your FOI request please feel free to
contact me, quoting the above reference number, and I will be happy to
assist.
Yours faithfully,
Lidia Niemczuk-Greer
FOI Analyst
M:+44 (0)7501 471924
Scottish Water – Trusted to serve Scotland

Dear Freedom of Information,

You said: However, if you provide your name, a surname and title, (eg Mr or Ms, is sufficient) we would be able to consider your request and respond in accordance with FOISA.

The information you require is as stated in the original request, and as below.

Yours sincerely,

Mr Carter

Dear Freedom of Information,

For clarification: this facility has signage describing it as Brock Loch service reservoir

Yours sincerely,

Mr Carter

Freedom of Information, Scottish Water

Dear Mr Carter, 
Thank you very much for your email and additional information relating to
your request. 
Please accept my apologies if my request for confirmation of your name
created confusion. 
You did indeed provided your salutation and second name in your request.
Can I please ask you to confirm your first name as this has not been
included in your original email?  

Kind regards,

Lidia Niemczuk-Greer

FOI Analyst

M:+44 (0)7501 471924

Scottish Water – Trusted to serve Scotland 

show quoted sections

Dear Freedom of Information,

I believe that Title + Surname satisfies 8.1(b) of FOI(S)A. It satisfies 8.1(b) of FOIA according to the ICO guidance
"25. Any variation of the requester’s title or first name combined with their surname (e.g. Mr Smith or John Smith) will be sufficient to meet this requirement."
at
https://ico.org.uk/media/for-organisatio...
If you are using absence of first name as a reason for rejecting this request, please provide a reference to legislation or Scottish Information Commissioner guidance to substantiate your response.
Yours sincerely,

Mr Carter

Freedom of Information, Scottish Water

Dear Mr Carter, 
Thank you for your e-mail. 
Please note that we have 20 working days to reply to your request and you
are due a response on or before the 25th January.
We will endeavour to get a response to you as soon as we can.
If you have any queries regarding your FOI request please feel free to
contact me, quoting the above reference number, and I will be happy to
assist.
Yours faithfully, 
 
Lidia Niemczuk-Greer
FOI Analyst
M:+44 (0)7501 471924
Scottish Water – Trusted to serve Scotland

Freedom of Information, Scottish Water

1 Attachment

Dear Mr Carter,

Thank you for your request for information which we processed under the
Environmental Information (Scotland) Regulations 2004 (EIRS) under the
exemption contained in section 39(2) of the Freedom of Information
(Scotland) Act 2002.

Your request for information was for the following:

“In respect of the building/facility near Maybole, location , 55°21'57.4"N
4°42'16.9"W , 55.365951, -4.704697 , 978W+94 Maybole   - Is this a
Scottish Water building/facility? If so, what is the type/purpose of this
facility?

I can confirm that this is an operational Scottish Water site, containing
a service reservoir, known as Brockloch.  Service reservoirs, also called
distribution reservoirs, are the storage reservoirs, which store the
treated water for supplying water during emergencies (such as during
fires, repairs, etc.) and also to help in absorbing the hourly
fluctuations in the normal water demand”.

If you have any queries regarding your FOI request please feel free to
contact me and I will be happy to assist. You can do this by contacting
the following email address [email address]

You can seek a review of this response within forty working days and
thereafter appeal to the Scottish Information Commissioner.

Further information on the appeals procedure can be obtained from the
attached document and the Commissioner's website at
[1]www.itspublicknowledge.info/Appeal.

Yours sincerely

Margaret Hopkins

FOI Analyst

Customer Experience Reporting
Buchanan Gate Business Park
Cumbernauld Road | Glasgow | G33 6FB

[mobile number]

[2][email address]

Scottish Water - Trusted to Serve Scotland

The information disclosed to you is prepared for Scottish Water's internal
purposes only and in relation to Scottish Water's operational requirements
at the time of preparation of the disclosed information.  Scottish Water
accepts no responsibility or liability for any use of, or reliance upon,
the disclosed information, howsoever arising.  Scottish Water hereby gives
notice that the disclosed information, represents the opinion/ position/
forecast/ analysis/evaluations/projections/views/situation at a point in
time and the aforementioned
opinion/position/forecast/analysis/evaluations/projections/views/situation
may become outdated/inaccurate/incomplete within a short space of time
after the date of the disclosed information being compiled.  Apart from
compliance with intellectual property laws (dealt with below), any use of
the disclosed information is entirely at your own risk and no warranty is
given in relation to fitness for any particular purpose, accuracy or
completeness. 

FREEDOM OF INFORMATION GIVES YOU A RIGHT TO READ THE INFORMATION FOR YOUR
PERSONAL USE.  THE DISCLOSED INFORMATION MAY CONTAIN INTELLECTUAL PROPERTY
RIGHTS, SUCH AS COPYRIGHT.  ACCORDINGLY, IF YOU WANT TO RE-USE THE
INFORMATION, YOU SHOULD ENSURE THAT YOU HAVE RELEVANT PERMISSIONS TO DO SO
FROM THE OWNERS OF INTELLECTUAL PROPERTY RIGHTS.

References

Visible links
1. http://sut1.co.uk/sLJ85vvXsn4Tubvajtvcoq....
2. mailto:[email address]

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