Facilities Management Contracts, CAFM System & Outsourcing Details
Dear Thinking Schools Academy Trust,
Under the Freedom of Information Act 2000, I would be grateful if you could provide me with the following details regarding your organisation’s approach to facilities management, compliance, and maintenance services:
1. Facilities Management Approach
• Is the delivery of your compliance and maintenance services (Electrical, HVAC, Fire and Security etc) in-house or outsourced, or mixed?
• If any services are outsourced, which services are outsourced, and to which providers?
• What are the contract start dates and durations, including the expiry date?
2. Use of CAFM Software for Compliance and Maintenance
• Does your organisation use a CAFM (Computer-Aided Facilities Management) system to manage compliance and maintenance services?
• If so, which CAFM system is in use?
• What is the contract start and end date for the CAFM system?
3. Senior Officer Responsible
What is the job title of the senior officer (outside of procurement) responsible for overseeing these facilities management contracts?
If any part of this request is unclear, please let me know so I may refine it accordingly.
Thank you for your time and assistance and I look forward to your response.
Yours sincerely,
Beth Botterill
Dear Beth,
I am writing to confirm receipt of your request for data made via email on
16 February 2025, which will be processed in line with our Freedom of
Information Act Policy, details of which can be found
at [1]freedom_of_information_group_policy_current.pdf (tsatrust.org.uk)
Kind Regards,
┌──────────────────────────────────────────────────────────────────────┬─┐
│Samantha Rees │ │
│Regional Communications Lead | Follow me on LinkedIn [2]here │ │
│South East Region | Chatham | Strood | Rochester | Deal │ │
│Thinking Creative | The Thinking Schools Academy Trust │ │
│[3]Thinking Creative Investors in People │ │
│[4]Facebook[5]Twitter[6]LinkedIn │ │
│ │ │
│ │ │
│T: 0333 360 2000 │ │
│ │ │
│M: 07936032061 │ │
│ │ │
│E: [7][email address] │ │
│ │ │
│W: [8]www.tsatrust.org.uk │ │
│ │ │
│A: Thinking Schools Academy Trust, Park Crescent, Chatham, Kent, ME4 │ │
│6NR │ │
│ │ │
│My usual working hours are: Monday to Thursday 8am-4pm and Friday 8am │ │
│to 3:30pm. │ │
│This email was sent at a time and date convenient to the sender; │ │
│please do not feel under pressure to respond if this is outside your │ │
│usual working hours. │ │
└──────────────────────────────────────────────────────────────────────┴─┘
Dear Thinking Schools Academy Trust,
Under the Freedom of Information Act 2000, I would be grateful if you
could provide me with the following details regarding your organisation’s
approach to facilities management, compliance, and maintenance services:
1. Facilities Management Approach
• Is the delivery of your compliance and maintenance services
(Electrical, HVAC, Fire and Security etc) in-house or outsourced, or
mixed?
• If any services are outsourced, which services are outsourced, and
to which providers?
• What are the contract start dates and durations, including the
expiry date?
2. Use of CAFM Software for Compliance and Maintenance
• Does your organisation use a CAFM (Computer-Aided Facilities
Management) system to manage compliance and maintenance services?
• If so, which CAFM system is in use?
• What is the contract start and end date for the CAFM system?
3. Senior Officer Responsible
What is the job title of the senior officer (outside of procurement)
responsible for overseeing these facilities management contracts?
If any part of this request is unclear, please let me know so I may refine
it accordingly.
Thank you for your time and assistance and I look forward to your
response.
Yours sincerely,
Beth Botterill
Dear Beth Botterill,
Thank you for your email of 16^th February where you requested information
regarding Facilities Management Contracts. We have dealt with this under
the Freedom of Information Act 2000 and in line with our Freedom of
Information Act policy which can be found at:
[1]https://www.tsatrust.org.uk/site/assets/...
We have now completed searching for the information you requested.
A copy of the information, which can be disclosed, is enclosed below.
1. Facilities Management Approach
• Is the delivery of your compliance and maintenance services
(Electrical, HVAC, Fire and Security etc) in-house or outsourced, or
mixed?
Mixed
• If any services are outsourced, which services are outsourced, and
to which providers? Grounds maintenance; cleaning; waste and
recycling; Gas Servicing; Electrical Servicing; Legionella control; PAT
Testing; Asbestos Management Surveys; Fire/Intruder Alarm. Region Based
• What are the contract start dates and durations, including the
expiry date?
A large portion of our external services are procured as one off
purchases, within a year, as and when needed, so are not ongoing
contracts. Our cleaning, waste services, asbestos and PAT testing are in
contracts and are detailed below.
Contract Contractor Contractor Contract SW Start Date End Date
SE South
Cleaning Raigins DCS (SW) Ltd DCS (SW) Ltd 1/9/2023 31/8/2026 (2
x 12 month
extensions
available)
Waste and Medway Veolia and Veolia (from SE - SE - 31/10/27
Recycling Council Suez 1/4/25) 1/10/2024
Framework South –
South – 31/8/2025
1/10/2024
SW – 31/3/28
SW –
1/4/2025
Asbestos National National National 1/4/2024 31/3/2028
Inspections Framework Framework Framework
Partnership Partnership Partnership
PAT Testing NWUPC NWUPC NWUPC 1/5/2024 30/4/2028
Framework Framework Framework
2. Use of CAFM Software for Compliance and Maintenance
• Does your organisation use a CAFM (Computer-Aided Facilities
Management) system to manage compliance and maintenance services?
Yes
• If so, which CAFM system is in use?
Topdesk
• What is the contract start and end date for the CAFM system?
3 years ending September 2027
3. Senior Officer Responsible
What is the job title of the senior officer (outside of procurement)
responsible for overseeing these facilities management contracts?
Head of Estates and Health & Safety
If you are dissatisfied with the handling of your request, you have the
right to ask for an internal review. Internal review requests should be
submitted within two months of the date of receipt of the response to your
original request and should be addressed to Data Protection Officer,
Thinking Schools Academy Trust, Park Crescent, Chatham, ME4 6NR or via
email to [2][email address].
If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision. The Information Commissioner can be contacted at: Information
Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9
5AF.
Yours sincerely,
┌──────────────────────────────────────────────────────────────────────┬─┐
│Samantha Rees │ │
│Regional Communications Lead | Follow me on LinkedIn [3]here │ │
│South East Region | Chatham | Strood | Rochester | Deal │ │
│Thinking Creative | The Thinking Schools Academy Trust │ │
│[4]Thinking Creative Investors in People │ │
│[5]Facebook[6]Twitter[7]LinkedIn │ │
│ │ │
│ │ │
│M: 07936032061 │ │
│ │ │
│E: [8][email address] │ │
│ │ │
│W: [9]www.tsatrust.org.uk │ │
│ │ │
│A: Thinking Schools Academy Trust, Park Crescent, Chatham, Kent, ME4 │ │
│6NR │ │
│ │ │
│My usual working hours are: Monday to Thursday 8am-4pm and Friday 8am │ │
│to 3:30pm. │ │
│This email was sent at a time and date convenient to the sender; │ │
│please do not feel under pressure to respond if this is outside your │ │
│usual working hours. │ │
└──────────────────────────────────────────────────────────────────────┴─┘
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