Dear Ms Ewart,
Please see below the response to your recent Freedom of Information
request to Creative Education Trust.

1. Facilities Management Approach
•       Is the delivery of your compliance and maintenance services
(Electrical, HVAC, Fire and Security etc) in-house or outsourced, or
mixed?

Delivery of compliance and maintenance services varies across our Trust
which has schools nationally.  As a Trust we will only source with trusted
providers and through robust OJEU approved frameworks. This applies to
Hard and Soft FM services. These providers will always be appointed
thought government approved frameworks.  We have extensive knowledge of
pricing and supplier performance and work to assess the marketplace
activity with many other Trusts.

•       If any services are outsourced, which services are outsourced,
and to which providers?

This is commercially sensitive.   We would generally source services that
require specific certification and expertise as directed through HSE
guidance.

•       What are the contract start dates and durations, including the
expiry date?

Existing contracts on existing frameworks will be refreshed upon contract
demise in accordance with new legislation effective 25/2/25.   It is not
appropriate to provide commercially sensitive information relating to
market competitors, contract valuations and/or performance.

2. Use of CAFM Software for Compliance and Maintenance
•       Does your organisation use a CAFM (Computer-Aided Facilities
Management) system to manage compliance and maintenance services?

We do use Compliance management software and have recently re procured
until 2028.

•       If so, which CAFM system is in use?

The most effective product on the market.  Contractual terms and
conditions Wouk require us to not disclose information to competitors.

•       What is the contract start and end date for the CAFM system?

Commercially sensitive but our options to extend in 2028 and we will be
looking for a cost reduction at that point.

3. Senior Officer Responsible
What is the job title of the senior officer (outside of procurement)
responsible for overseeing these facilities management contracts?

Director of Estates and Facilities.  Our Director works alongside other
Trusts and leads national procurement strategies.
If you are not satisfied that we have complied with the Act in responding
to your request, you can request an internal review. Please get in touch
by email sent to [email address], explaining what you would like us to
review.
If you’re not satisfied with the outcomes of the internal review, you can
appeal to the Information Commissioner: · Report a concern online at
[1]https://ico.org.uk/make-a-complaint/
· Call 0303 123 1113
· Or write to: Information Commissioner’s Office, Wycliffe House, Water
Lane, Wilmslow, Cheshire, SK9 5AF
Kind Regards

HOLLY CROFTS
HEAD OF GOVERNANCE

CREATIVE EDUCATION TRUST
67-68 LONG ACRE, LONDON WC2E 9JD
M 07842 441661
[2]WWW.CREATIVEEDUCATIONTRUST.ORG.UK  
Think wellbeing: this email was sent at a time convenient to me. Please do
not feel the need to respond outside your own working hours.

Creative Education Trust is a company limited by guarantee. Registered in
England and Wales no 7617529 
Registered Office: 67-68 Long Acre, London, WC2E 9JD 
Creative Education Trust is a charity, regulated by the Secretary of State
for Education 

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References

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