Facilities / Activities available in residential homes for adults with profound disabilities.

Kevin Kelly made this Freedom of Information request to Hillingdon Borough Council

The request was successful.

From: Kevin Kelly

17 February 2012

Dear Hillingdon Borough Council,

The people with profound disabilities, who currently live in
residential homes in Hillingdon, are no longer eligible for places
at the current 3 Day Centres (Phoenix, Parkview and Woodside) as
their residential home is now supposed to provide them with the
same levels of facilities and activities.

Please could you tell me what facilities and activities are
currently available at each of the residential homes where adults
with learning or physical disabilities live, who previously
attended one of the 3 Day Centres.

To make this easier for yourselves I have prepared a table that
lists the facilities available at each of the 3 Day Centres
together with a list of residential homes (all information collated
from your website) and which simply needs ticking as appropriate,
with a few blank lines for extra facilities which may not be
listed.

Facilities / activities available in-house for adults with profound
physical and learning difficulties, who previously attended Day
Centres in Hillingdon.

Facility/activity ----------Woodside----Parkview---Phoenix

Activity fun room--------------.-------------y------------y
Arts and crafts----------------y-------------y------------y
Ball pool------------------------.-------------y------------y
Bubble tube--------------------.-------------.------------y
Cookery------------------------y-------------y------------y
Dancing------------------------.-------------y------------.
Drama--------------------------y-------------.------------.
Exercise-----------------------y-------------.------------.
Games-------------------------y-------------.------------y
Garden access---------------y-------------y------------y
Gardening---------------------y-------------y------------y
Hydrotherapy pool-----------.-------------.------------.
Interactive studio-------------.-------------y------------y
Keep fit------------------------.-------------.------------.
Music---------------------------y-------------y------------y
Physiotherapy------------------.-------------.------------.

Regular outings and day---y-------------y------------y
trips in the community

Sensory lighting-------------.--------------y------------y
Sensory room----------------.-------------y------------.
Snoozalem room------------.-------------.------------y
Sport---------------------------y-------------.------------y
Touchscreen whiteboard--.-------------.------------y

Up to 8 educational----------.-------------.------------y
sessions and leisure
activities per day

Up to 12 educational---------y-------------.------------.
sessions and leisure
activities per day

Please provide the same information for the following:-

Facility/activity--1ColhamRd--3ColhamRd--CharlesCurranHouse

Activity fun room
Arts and crafts
Ball pool
Bubble tube
Cookery
Dancing
Drama
Exercise
Games
Garden access
Gardening
Hydrotherapy pool
Interactive studio
Keep fit
Music
Physiotherapy

Regular outings and day
trips in the community

Sensory lighting
Sensory room
Snoozalem room
Sport
Touch-screen white board

Up to 8 educational
sessions and leisure
activities per day

Up to 12 educational
sessions and leisure
activities per day

Please provide the same information for the following:-

Facility/activity--------Goshawk------Hatton------Swakeleys
--------------------------Gardens------Grove-------Road

Activity fun room
Arts and crafts
Ball pool
Bubble tube
Cookery
Dancing
Drama
Exercise
Games
Garden access
Gardening
Hydrotherapy pool
Interactive studio
Keep fit
Music
Physiotherapy

Regular outings and day
trips in the community

Sensory lighting
Sensory room
Snoozalem room
Sport
Touch-screen white board

Up to 8 educational
sessions and leisure
activities per day

Up to 12 educational
sessions and leisure
activities per day

Yours faithfully,

Kevin Kelly

Link to this

From: foi
Hillingdon Borough Council

17 February 2012

Thank you for your email. Your request will be forwarded to the appropriate department to be processed.
Hillingdon Council routinely monitors the content of emails sent
and received via its network for the purposes of ensuring
compliance with its policies and procedures. The contents of this
message are for the attention and use of the intended addressee
only. If you are not the intended recipient or addressee, or the
person responsible for sending the message you may not copy,
forward, disclose or otherwise use it or any part of it in any way.
To do so may be unlawful. If you receive this email by mistake
please advise the sender immediately. Where opinions are expressed
they are not necessarily those of the London Borough of Hillingdon.
Service by email is not accepted unless by prior agreement.

Link to this

From: Kevin Kelly

17 February 2012

Dear Hillingdon Borough Council,

In order to assist you with my FOI request, I have created a Word
document that you can access by clicking on this URL:-

http://www.mediafire.com/?z9l7e4utclp0m5r

Hopefully, you can then provide the information more easily.

Yours faithfully,

Kevin Kelly

Link to this

From: foi
Hillingdon Borough Council

20 February 2012

Dear Mr Kelly

I am writing in regards to your request for information below.

Please note that we are unable to access this weblink. Furthermore in
order for a request to be valid it should be received in legible form
and capable of being used for subsequent reference [S8(2) of the FOIA].

We would suggest that this resent as am attachment (for instance as an
excel file).

If you have any queries regarding this matter please do not hesitate to
contact me.

Richard Ingle

Data Protection &
Freedom of Information Officer
Legal Services (3E 04)
London Borough of Hillingdon
Civic Centre
High Street
Uxbridge
UB8 1UW
01895 55(6923)

If you wish to request an internal review of our response you should
write, within 2 months, to:

Office Managing Partner, Legal Services, Civic Centre, High St,
Uxbridge, UB8 1UW (or via email to [Hillingdon Borough Council request email] marked for the
attention of the Office Managing Partner).

Please remember to quote the reference number above in any future
communications.

If you are not content with the outcome of the internal review, you
have the right to apply to the Information Commissioner for a decision.
The Information Commissioner can be contacted at: Information
Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire,
SK9 5AF

show quoted sections

17:19 >>>
Dear Hillingdon Borough Council,

In order to assist you with my FOI request, I have created a Word
document that you can access by clicking on this URL:-

http://www.mediafire.com/?z9l7e4utclp0m5r

Hopefully, you can then provide the information more easily.

Yours faithfully,

Kevin Kelly

-------------------------------------------------------------------
Please use this email address for all replies to this request:
[FOI #106211 email]

Disclaimer: This message and any reply that you make will be
published on the internet. Our privacy and copyright policies:
http://www.whatdotheyknow.com/help/offic...

If you find this service useful as an FOI officer, please ask
your
web manager to link to us from your organisation's FOI page.

show quoted sections

Link to this

From: Kevin Kelly

20 February 2012

Dear Mr Ingle,

Thank you for your response to my query.

The software program that I am using does not permit the attachment
of files. Therefore, it is my intention to close this FOI request
and to issue another one which will not need any attached files.

Thanks again for your help.

Yours sincerely,

Kevin Kelly

Link to this

From: Kevin Kelly

24 February 2012

Dear foi,

I have sent a separate e-mail to Mr Richard Ingle with a Word
attachment, which I hope will make it easier to provide the
information requested.

Yours sincerely,

Kevin Kelly

Link to this

From: SCHHFOI
Hillingdon Borough Council

6 March 2012

Dear Mr Kelly,

I am writing in response to your request for information under the Freedom of Information Act 2000.

Under the Freedom of Information Act 2000 we have 20 working days to respond to your request. Therefore the deadline for our response is 16th March 2012. Hillingdon Council will do their best to respond prior to this date.

Your request has been allocated the following reference FOI 3835. Please remember to include this reference in any future correspondence on this matter.

If we require further information from you in order to assist us in responding to your request, or if we require a fee to be paid before we can respond we will contact you promptly.

Regards
Michelle

Michelle Barber
ME & FOI Liaison Officer
Adult Social Care, Health & Housing
2S:03
Civic Centre

Tel: Extension 7274
e-mail: aschh[Hillingdon Borough Council request email]
Fax: 01895 277456

show quoted sections

Dear Hillingdon Borough Council,

The people with profound disabilities, who currently live in
residential homes in Hillingdon, are no longer eligible for places
at the current 3 Day Centres (Phoenix, Parkview and Woodside) as
their residential home is now supposed to provide them with the
same levels of facilities and activities.

Please could you tell me what facilities and activities are
currently available at each of the residential homes where adults
with learning or physical disabilities live, who previously
attended one of the 3 Day Centres.

To make this easier for yourselves I have prepared a table that
lists the facilities available at each of the 3 Day Centres
together with a list of residential homes (all information collated
from your website) and which simply needs ticking as appropriate,
with a few blank lines for extra facilities which may not be
listed.

Facilities / activities available in-house for adults with profound
physical and learning difficulties, who previously attended Day
Centres in Hillingdon.

Facility/activity ----------Woodside----Parkview---Phoenix

Activity fun room--------------.-------------y------------y
Arts and crafts----------------y-------------y------------y
Ball pool------------------------.-------------y------------y
Bubble tube--------------------.-------------.------------y
Cookery------------------------y-------------y------------y
Dancing------------------------.-------------y------------.
Drama--------------------------y-------------.------------.
Exercise-----------------------y-------------.------------.
Games-------------------------y-------------.------------y
Garden access---------------y-------------y------------y
Gardening---------------------y-------------y------------y
Hydrotherapy pool-----------.-------------.------------.
Interactive studio-------------.-------------y------------y
Keep fit------------------------.-------------.------------.
Music---------------------------y-------------y------------y
Physiotherapy------------------.-------------.------------.

Regular outings and day---y-------------y------------y
trips in the community

Sensory lighting-------------.--------------y------------y
Sensory room----------------.-------------y------------.
Snoozalem room------------.-------------.------------y
Sport---------------------------y-------------.------------y
Touchscreen whiteboard--.-------------.------------y

Up to 8 educational----------.-------------.------------y
sessions and leisure
activities per day

Up to 12 educational---------y-------------.------------.
sessions and leisure
activities per day

Please provide the same information for the following:-

Facility/activity--1ColhamRd--3ColhamRd--CharlesCurranHouse

Activity fun room
Arts and crafts
Ball pool
Bubble tube
Cookery
Dancing
Drama
Exercise
Games
Garden access
Gardening
Hydrotherapy pool
Interactive studio
Keep fit
Music
Physiotherapy

Regular outings and day
trips in the community

Sensory lighting
Sensory room
Snoozalem room
Sport
Touch-screen white board

Up to 8 educational
sessions and leisure
activities per day

Up to 12 educational
sessions and leisure
activities per day

Please provide the same information for the following:-

Facility/activity--------Goshawk------Hatton------Swakeleys
--------------------------Gardens------Grove-------Road

Activity fun room
Arts and crafts
Ball pool
Bubble tube
Cookery
Dancing
Drama
Exercise
Games
Garden access
Gardening
Hydrotherapy pool
Interactive studio
Keep fit
Music
Physiotherapy

Regular outings and day
trips in the community

Sensory lighting
Sensory room
Snoozalem room
Sport
Touch-screen white board

Up to 8 educational
sessions and leisure
activities per day

Up to 12 educational
sessions and leisure
activities per day

Yours faithfully,

Kevin Kelly

-------------------------------------------------------------------

Please use this email address for all replies to this request:
[FOI #106211 email]

Is [Hillingdon Borough Council request email] the wrong address for Freedom of
Information requests to Hillingdon Borough Council? If so, please
contact us using this form:
http://www.whatdotheyknow.com/help/contact

Disclaimer: This message and any reply that you make will be
published on the internet. Our privacy and copyright policies:
http://www.whatdotheyknow.com/help/offic...

If you find this service useful as an FOI officer, please ask your
web manager to link to us from your organisation's FOI page.

show quoted sections

Link to this

From: foi
Hillingdon Borough Council

16 March 2012

Ref: FOI 3835

Dear Mr. Kelly,

Thank you for your Freedom of Information enquiry in relation to
facilities and activities in residential care homes within the London
Borough of Hillingdon for adults with a learning disability.

In line with the Personalisation agenda Putting People First, which is
the governments shared commitment to finding new ways to improve and
personalise adult services for all of its’ users, the London Borough of
Hillingdon has taken the decision to only provide a buildings based day
centre for those people with complex needs who are living with
parent/carers. All other service users will be supported to access the
community and some specialist activities as well as main stream
opportunities from their home.

A residential care home is not a designated day centre. Service users
that no longer receive a buildings based service, i.e. at one of the
Councils 3 day centres, will continue with their own activities
programmes, which are specifically designed for them. A residential
care home may provide a number of facilities that are equal to those
currently provided at a day centre, such as a Snoozelum Room, Sensory
rooms & gardens, ball pool’s and IT equipment, however, it is not a
requirement that these facilities would be available in someone’s own
home.

It is clear that the principles of Putting People First mean that each
service user may or may not choose to attend educational or leisure
sessions, community trips and the variety of other activities that you
mention; it does not mean that these sessions must take place in a day
centre or with a group of people. Activities must be individual and
personalised, giving back choice and control to the user. Each person
may choose something different such as spending time visiting family and
friends during the week, accessing mainstream gym’s, pools and health &
well being sessions. It may be more appropriate that users who require
massage, physiotherapy or aromatherpy sessions are able to do so at home
rather than in a centre. Currently 70% of actitivies undertaken by
users at Woodside Day Centre are done so out of the building. Service
users are clear that they want activities and opportunites that are in
main stream colleges, shops, resturants and sports facilities and
individualised plans will enable this to happen.

The London Borough of Hillingdon is committed to ensuring that each
service user is offered a meaningful range of opportunities that are
suitable and appropriate to their needs and will help each person design
a support plan that will enable them to achieve their personal goals but
it is not possible to compare the environments of a buildings based day
centre to that of a registered residential care home.

I hope the following information is clear, but should you require any
further information, please contact me,

If you have any queries, or if you wish to discuss this matter please do
not hesitate to contact me on the details below.

If you wish to request an internal review of our response you should
write, within 2 months, to:

Office Managing Partner, Legal Services, Civic Centre, High St,
Uxbridge, UB8 1UW (or via email to [Hillingdon Borough Council request email] marked for the
attention of the Office Managing Partner).

Please remember to quote the reference number above in any future
communications.

If you are not content with the outcome of the internal review, you have
the right to apply to the Information Commissioner for a decision.
The Information Commissioner can be contacted at: Information
Commissioners Office, Wycliffe House, Water Lane, Wilmslow, Cheshire,
SK9 5AF

Richard Ingle
Data Protection &
Freedom of Information Officer

show quoted sections

2:14 AM >>>
Dear Hillingdon Borough Council,

The people with profound disabilities, who currently live in
residential homes in Hillingdon, are no longer
eligible for places
at the current 3 Day Centres (Phoen their residential home is now supposed to provide them with the
same levels of facilities and activities.

Please could you tell me what facilities and activities are
currently available at each of the residential homes where adults
with learning or physical disabilities live, who previously
attended one of the 3 Day Centres.

To make this easier for yourselves I have prepared a table that
lists the facilities available at each of the 3 Day Centres
together with a list of residential homes (all information collated
from your website) and which simply needs ticking as appropriate,
with a few blank lines for extra facilities which may not be
listed.

Facilities / activities available in-house for adults with profound
physical and learning difficulties, who previously attended Day
Centres in Hillingdon.

Facility/activity ----------Woodside----Parkview---Phoenix

Activity fun room--------------.-------------y------------y
Arts and crafts----------------y-------------y------------y
Ball pool------------------------.-------------y------------y
Bubble tube--------------------.-------------.------------y
Cookery------------------------y-------------y------------y
Dancing------------------------.-------------y------------.
Drama--------------------------y-------------.------------.
Exercise-----------------------y-------------.------------.
Games-------------------------y-------------.------------y
Garden access---------------y-------------y------------y
Gardening---------------------y-------------y------------y
Hydrotherapy pool-----------.-------------.------------.
Interactive studio-------------.-------------y------------y
Keep fit------------------------.-------------.------------.
Music---------------------------y-------------y------------y
Physiotherapy------------------.-------------.------------.

Regular outings and day---y-------------y------------y
trips in the community

Sensory lighting-------------.--------------y------------y
Sensory room----------------.-------------y------------.
Snoozalem room------------.-------------.------------y
Sport---------------------------y-------------.------------y
Touchscreen whiteboard--.-------------.------------y

Up to 8 educational----------.-------------.------------y
sessions and leisure
activities per day

Up to 12 educational---------y-------------.------------.
sessions and leisure
activities per day

Please provide the same information for the following:-

Facility/activity--1ColhamRd--3ColhamRd--CharlesCurranHouse

Activity fun room
Arts and crafts
Ball pool
Bubble tube
Cookery
Dancing
Drama
Exercise
Games
Garden access
Gardening
Hydrotherapy pool
Interactive studio
Keep fit
Music
Physiotherapy

Regular outings and day
trips in the community

Sensory lighting
Sensory room
Snoozalem room
Sport
Touch-screen white board

Up to 8 educational
sessions and leisure
activities per day

Up to 12 educational
sessions and leisure
activities per day

Please provide the same information for the following:-

Facility/activity--------Goshawk------Hatton------Swakeleys
--------------------------Gardens------Grove-------Road

Activity fun room
Arts and crafts
Ball pool
Bubble tube
Cookery
Dancing
Drama
Exercise
Games
Garden access
Gardening
Hydrotherapy pool
Interactive studio
Keep fit
Music
Physiotherapy

Regular outings and day
trips in
the community

Sensory lighting
Sensory sessions and leisure
activities per day

Up to 12 educational
sessions and leisure
activities per day

Yours faithfully,

Kevin Kelly

-------------------------------------------------------------------

Please use this email address for all replies to this request:
[FOI #106211 email]

Is [Hillingdon Borough Council request email] the wrong address for Freedom of
Information requests to Hillingdon Borough Council? If so, please
contact us using this form:
http://www.whatdotheyknow.com/help/contact

Disclaimer: This message and any reply that you make will be
published on the internet. Our privacy and copyright policies:
http://www.whatdotheyknow.com/help/offic...

If you find this service useful as an FOI officer, please ask your
web manager to link to us from your organisation's FOI page.

show quoted sections

Link to this

From: Kevin Kelly

22 March 2012

Dear foi,

Your reply contains a blanket generic policy statement from SCHH
but very little factual data and, with respect, was not the
information I requested. If I am a parent or carer of someone with
severe or critical disabilities who is incapable of comprehending,
never mind participating in designing, a care plan, I am anxious to
know that a residential home contains appropriate and adequate
facilities for that person.

Your fifth paragraph contains the statement “it is not possible to
compare the environments of a buildings based day centre to that of
a registered residential care home”; but of course it is. All I
want to know (which is why I sent you a table to fill in to save
the responder’s time) is, for example, that e.g. Charles Curran
House houses a bubble tube, sensory lighting and a Snoozelum room
but not a hydrotherapy pool. Whether someone chooses to use those
facilities is irrelevant; they cannot choose them if they do not
exist.

I therefore ask that you supply me with the information I
requested. If, of course, none of the facilities usually expected
for someone with severe or critical disabilities exist for
residents at any of the registered residential homes in Hillingdon
(i.e. ball pool, bubble tube, hydrotherapy pool, physiotherapy,
sensory lighting / room or snoozelum room), then a one paragraph
answer confirming that will suffice.

Yours sincerely,

Kevin Kelly

Link to this

From: SCHHFOI
Hillingdon Borough Council

2 April 2012

Dear Mr Kelly,

Thank-you for your further request which has been logged for response
on FOI 3961

Please quote this number in any future correspondence.

Regards
Michelle

Michelle Barber
ME & FOI Liaison Officer
Adult Social Care, Health & Housing
2S:03
Civic Centre

Tel: Extension 7274
e-mail: aschh[Hillingdon Borough Council request email]
Fax: 01895 277456

show quoted sections

22:02 >>>
Dear foi,

Your reply contains a blanket generic policy statement from SCHH
but very little factual data and, with respect, was not the
information I requested. If I am a parent or carer of someone
with
severe or critical disabilities who is incapable of
comprehending,
never mind participating in designing, a care plan, I am anxious
to
know that a residential home contains appropriate and adequate
facilities for that person.

Your fifth paragraph contains the statement “it is not possible
to
compare the environments of a buildings based day centre to that
of
a registered residential care home”; but of course it is. All I
want to know (which is why I sent you a table to fill in to save
the responder’s time) is, for example, that e.g. Charles Curran
House houses a bubble tube, sensory lighting and a Snoozelum room
but not a hydrotherapy pool. Whether someone chooses to use those
facilities is irrelevant; they cannot choose them if they do not
exist.

I therefore ask that you supply me with the information I
requested. If, of course, none of the facilities usually expected
for someone with severe or critical disabilities exist for
residents at any of the registered residential homes in
Hillingdon
(i.e. ball pool, bubble tube, hydrotherapy pool, physiotherapy,
sensory lighting / room or snoozelum room), then a one paragraph
answer confirming that will suffice.

Yours sincerely,

Kevin Kelly

show quoted sections

Link to this

From: foi
Hillingdon Borough Council

23 April 2012

Ref: FOI 3835

Dear Mr Kelly

I am writing in response to your email below

We can confirm that the directly provided residential care home
services each have a number of activities available to individuals
within the home. These are as previously stated, sensory equipment,
such as a sensory area, bubble tubes, overhead projectors, tactile
equipment, IT equipment for users use such as interactive ipads, PC’s,
interactive X-box & Wii gaming equipment as well as attending holistic
therapists, aromotherpists, hairdressers, chiropodists. All homes have
attending theatre/drama group sessions and plays. These activities are
open to all residents and vary according to the need of the users within
the particular home, I would however reiterate that the focus of
supporting individuals from their home is to ensure that they have a
personalised plan that facilitates them to undertake activities of their
choice both in and out of the home.

We can confirm that the following activities and facilities are
available in Hatton Grove, Charles Curran House and 3, Colham Road.

An activity fun room/area, arts and crafts sessions, a ball pool,
bubble tubes, cookery sessions or cooking for self help/skill
development, dancing, drama, exercise/keep fit, sports, board games,
electronic games, 1-1 games, garden access, gardening and physiotherapy
session where required by a qualified therapist as part of a health
programme.

Hatton Grove & 3, Colham Road have sensory lighting and a snoozelum
room, Charles Curran House has individual sensory equipment in
bedrooms.

Each individual has a personalised plan that identifies their community
access requirements and plans trips and outings throughout the week.

3, Colham Road are awaiting the installation of interactive white board
technology which provides state of the art sensory equipment for
communication and activities for those with profound learning and
sensory disabilities, Hatton Grove does not yet have this facility.

Education and leisure activities are undertaken in the appropriate
setting as per the individuals requirements, such as swimming,
hydrotherapy etc and education at local adult education facilities:

1, Colham Road has a number of these activities available, however, the
user group have differing requirements to those of the other residential
homes and their requirements are based around self help skill
development, exercise and well being and IT skills. We can confirm that
1, Colham Road has specific IT equipment to interact and support users
in developing communication and leisure skills through touch screen
programmes. Facilities such as gardening, cooking, exercise, drama etc
are essential parts of the individuals programme at this service and are
stringently promoted.

Swakeleys Road and Goshawk Gardens are both supported living units.
These services promote independent living and users are supported to
learn and develop independence skills with the support of housing
support workers. This includes budgeting, shopping, cooking, cleaning,
laundry, health & well being sessions, personal safety, education and
employment and socialisation. This is done in both individual and group
sessions within the homes as well as the users receiving floating
support out in the community, however, the setting for these services is
very different to that of a residential care home.

I trust this provides the information you are seeking

If you have any queries, or if you wish to discuss this matter please
do not hesitate to contact me on the details below.

If you wish to request an internal review of our response you should
write, within 2 months, to:

Office Managing Partner, Legal Services, Civic Centre, High St,
Uxbridge, UB8 1UW (or via email to [Hillingdon Borough Council request email]marked for the
attention of the Office Managing Partner).

Please remember to quote the reference number above in any future
communications.

If you a
re not content with the outcome of the internal review, you
have the right to apply to the Information Commissioner for a decision.
The Information Commissioner can be contacted at: Information
Commissioners Office, Wycliffe House, Water Lane, Wilmslow, Cheshire,
SK9 5AF

Richard Ingle
Data Protection &
Freedom of Information Officer

Data Protection &
Freedom of Information Officer
Legal Services (3E 04)
London Borough of Hillingdon
Civic Centre
High Street
Uxbridge
UB8 1UW
01895 55(6923)

show quoted sections

22:02 >>>
Dear foi,

Your reply contains a blanket generic policy statement from SCHH
but very little factual data and, with respect, was not the
information I requested. If I am a parent or carer of someone
with
severe or critical disabilities who is incapable of
comprehending,
never mind participating in designing, a care plan, I am anxious
to
know that a residential home contains appropriate and adequate
facilities for that person.

Your fifth paragraph contains the statement “it is not possible
to
compare the environments of a buildings based day centre to that
of
a registered residential care home”; but of course it is. All I
want to know (which is why I sent you a table to fill in to save
the responder’s time) is, for example, that e.g. Charles Curran
House houses a bubble tube, sensory lighting and a Snoozelum room
but not a hydrotherapy pool. Whether someone chooses to use those
facilities is irrelevant; they cannot choose them if they do not
exist.

I therefore ask that you supply me with the information I
requested. If, of course, none of the facilities usually expected
for someone with severe or critical disabilities exist for
residents at any of the registered residential homes in
Hillingdon
(i.e. ball pool, bubble tube, hydrotherapy pool, physiotherapy,
sensory lighting / room or snoozelum room), then a one paragraph
answer confirming that will suffice.

Yours sincerely,

Kevin Kelly

Hillingdon Council routinely monitors the content of emails sent
and received via its network for the purposes of ensuring
compliance with its policies and procedures. The contents of this
message are for the attention and use of the intended addressee
only. If you are not the intended recipient or addressee, or the
person responsible for sending the message you may not copy,
forward, disclose or otherwise use it or any part of it in any way.
To do so may be unlawful. If you receive this email by mistake
please advise the sender immediately. Where opinions are expressed
they are not necessarily those of the London Borough of Hillingdon.
Service by email is not accepted unless by prior agreement.

Link to this

From: SCHHFOI
Hillingdon Borough Council

25 April 2012

Dear Mr Kelly,

Please be advised that the FOI Number 3865 quoted by my colleague
related to your earlier FOI Request that was responded to on the 16th
March.
The response below relates to your follow on enquiry that was recorded
on FOI 3961

Apologies for any confusion.

Regards
Michelle

Michelle Barber
ME & FOI Liaison Officer
Adult Social Care, Health & Housing
2S:03
Civic Centre

Tel: Extension 7274
e-mail: aschh[Hillingdon Borough Council request email]
Fax: 01895 277456

show quoted sections

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