Facial recognition in education

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7 September 2021

Our reference: IC-127757-K6Q6

Dear Pippa King,

Thank you for your recent request for information. We received your
request on 2 September 2021. Your request will be allocated to an
Information Access Officer who will contact you under the reference number
above in due course.
Under statutory timeframes our response to your request is due by 30
September 2021. Like many other organisations our work has been disrupted
by the pandemic. We continue to experience high demand for our services
while operating at reduced capacity. We are working as hard as we can to
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period, but unfortunately it is not always possible for us to do so.
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quoting our reference number in the subject line. Please note that
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to us when you make an information request:
https://ico.org.uk/global/privacy-notice...
Thank you for your interest in the work of the Information Commissioner's
Office.
Yours sincerely,
Eluned Cook
Information Access Support Officer
Information Commissioner’s Office
Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire SK9 5AF
T. 0303 123 1113 [1]ico.org.uk [2]twitter.com/iconews
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IC 127757 K6Q6 response.pdf

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30 September 2021

Our reference: IC-127757-K6Q6
Dear P King,

Please find attached our response to your request for information.

Yours sincerely,

Hannah Silk
Senior Information Access Officer
Information Commissioner’s Office
0330 313 1688

Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire SK9 5AF
T. 0303 123 1113 [1]ico.org.uk [2]twitter.com/iconews
Please consider the environment before printing this email
Please be aware we are often asked for copies of the correspondence we
exchange with third parties. We are subject to all of the laws we deal
with, including the data protection laws and the Freedom of Information
Act 2000. You can read about these on our website ([3]www.ico.org.uk).
Please say whether you consider any of the information you send us is
confidential. You should also say why. We will withhold information where
there is a good reason to do so.
For information about what we do with personal data see our privacy notice
at [4]www.ico.org.uk/privacy-notice

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To read this email in English click [1]here

I darllen yr ebost yn y Gymraeg, cliciwch [2]yma

Thank you for contacting the Information Commissioner’s Office. We confirm
that we have received your correspondence. During the Coronavirus
pandemic, please see our [3]website for updates on the service you can
expect from us during this time. You can also call us on 0303 123 1113 or
contact us via live chat.

If you have asked us for advice - we will respond within 14 days. While
you wait, you should regularly check our [4]website for relevant
guidance, as we are updating this all the time. You should also read our
[5]GDPR myth busting blogs. If you have raised a question that we have
answered on our website, we may respond by sending you a link to it. But
we will do our best to provide you with the information you need.

If you have made a new complaint - we’re unlikely to look into it unless
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a case officer as soon as we can, and they will contact you in due
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If your correspondence relates to an existing case - we will add it to
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respond to your complaint or to provide you with information about its
progress.

If you represent an organisation and you are reporting a personal data
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more about [9]data breach reporting on our website.

Where a significant cyber incident occurs, you may also need to report
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you should read the NCSC’s guidance about their role and the type of
incidents that you should consider reporting.

Incidents that might lead to a heightened risk of individuals being
affected by fraud, should be reported to Action Fraud – the UK’s national
fraud and cybercrime reporting centre. If your organisation is in
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If you are a Communications Service Provider reporting a security breach
under the Privacy and Electronic Communications Regulations – you will
need to report the security breach via this [10]secure portal.

If you represent an organisation and are reporting a potential incident
under the NIS Directive - we will contact you as soon as we can. You can
find out more about the [11]NIS Regulations on our website.

If you represent an organisation and you are reporting a security breach
within the definition of the eIDAS regulation – we will contact you as
soon as we can. You can find out more about the [12]eIDAS regulation on
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If you have asked for information you think we might hold - we will
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we will respond within our [14]public and statutory service levels.

If you have only copied your correspondence to us - we will not respond.

There is more information on our [15]service standards and what to expect
webpage. You can also call 0303 123 1113. We welcome calls in Welsh on
0330 414 6421. You can also contact us on [16]live chat.

For information about what we do with personal data please see our
[17]privacy notice.

Yours sincerely

The Information Commissioner’s Office

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Pwnc: Mae’ch neges ebost wedi dod i law

Diolch yn fawr ichi am gysylltu â Swyddfa’r Comisiynydd Gwybodaeth. Yn
ystod y pandemig Coronafeirws, gweler [19]ein gwefan am ddiweddariadau ar
y gwasanaeth sydd ar gael i’r cyhoedd ar hyn o bryd. Hefyd, mae’n bosib
ein ffonio ar 0303 123 1113, neu gysylltu â ni trwy sgwrs fyw.

Os ydych wedi gofyn am gyngor – byddwn yn ymateb o fewn 14 diwrnod. Tra
byddwch yn aros, dylech edrych yn rheolaidd ar ein [20]gwefan i chwilio am
ganllawiau perthnasol, gan eu bod yn cael eu diweddaru drwy’r amser. Hefyd
dylech ddarllen ein [21]blogiau ynghylch mythau’r GDPR. Os ydych wedi codi
cwestiwn sydd wedi’i ateb ar ein gwefan, mae’n bosibl y byddwn yn ymateb
drwy anfon dolen atoch i gysylltu â’r ateb. Ond fe wnawn ein gorau glas i
roi’r wybodaeth angenrheidiol ichi

Os ydych wedi gwneud cwyn newydd – dydyn ni ddim yn debygol o edrych i
mewn iddo oni bai eich bod wedi’i godi’n gyntaf gyda’r [22]sefydliad
cyfrifol (cwyn am ddiogelu data) neu’r [23]awdurdod cyhoeddus cyfrifol
(cwyn am ryddid gwybodaeth). Gofalwch eich bod wedi anfon copi aton ni o’u
hymateb terfynol ichi. Byddwn yn rhoi’ch achos i swyddog achosion cyn
gynted ag y gallwn, a bydd y swyddog yn cysylltu â chi maes o law.

Os yw’ch gohebiaeth yn ymwneud ag achos sydd eisoes yn bod - byddwn yn ei
hychwanegu at eich achos ac fe gaiff ei hystyried ar ôl cael ei dyrannu i
swyddog achosion. Os ydych yn credu ein bod ni naill ai wedi methu cymryd
camau priodol i ymateb i'ch cwyn diogelu data, neu heb ddarparu gwybodaeth
ichi am gynnydd neu ganlyniad eich cwyn o fewn y tri mis nesaf, efallai y
byddwch yn gallu gwneud cais i'r [24]Tribiwnlys Haen Gyntaf i’w gwneud yn
ofynnol inni ymateb i'ch cwyn neu ddarparu gwybodaeth ichi am gynnydd eich
cwyn.

Os ydych yn cynrychioli sefydliad a’ch bod yn rhoi gwybod am drosedd data
personol o dan y GDPR neu Ddeddf Diogelu Data 2018 – rydym yn anelu at
gysylltu â chi o fewn saith niwrnod calendr i gadarnhau bod eich neges
wedi dod i law ac i roi rhif cyfeirnod achos ichi. Os oes arnoch eisiau
cyngor ar frys, dylech ffonio’n llinell gymorth ar 0303 123 1113. Os ydym
o’r farn bod y digwyddiad yn un mân neu os ydych chi wedi nodi nad ydych
o’r farn bod y digwyddiad yn cyrraedd y trothwy i roi gwybod amdano, mae’n
bosibl na chewch ymateb gennym, neu efallai y byddwn yn ymateb drwy anfon
dolen atoch i gysylltu â’r rhan berthnasol o'n canllawiau. Cewch ragor o
wybodaeth am [25]roi gwybod am droseddau data ar ein gwefan.

Pan fo digwyddiad seibr arwyddocaol yn digwydd, mae’n bosibl y bydd angen
ichi roi gwybod amdano hefyd i’r Ganolfan Seiberddiogelwch Genedlaethol
(yr NCSC). I’ch helpu i benderfynu, dylech ddarllen canllawiau’r NCSC ar
eu rôl a’r math o ddigwyddiadau y dylech ystyried rhoi gwybod amdanyn nhw.

Dylai digwyddiadau a allai arwain at risg uwch y bydd twyll yn effeithio
ar unigolion gael eu cyfleu i Action Fraud – sef canolfan genedlaethol y
Deyrnas Unedig ar gyfer rhoi gwybod am dwyll a seiberdroseddau. Os yw eich
sefydliad yn yr Alban, yna i Heddlu’r Alban y dylech chi roi gwybod.

Os ydych yn Ddarparwr Gwasanaethau Cyfathrebu sy’n rhoi gwybod am dor
diogelwch o dan y Rheoliadau Preifatrwydd a Chyfathrebu Electronig – bydd
angen ichi roi gwybod am y tor diogelwch drwy’r [26]porth diogel hwn.

Os ydych yn cynrychioli sefydliad a’ch bod yn rhoi gwybod am ddigwyddiad
posibl o dan Gyfarwyddeb yr NIS – byddwn yn cysylltu â chi cyn gynted ag y
gallwn. Cewch ragor o wybodaeth am [27]Reoliadau’r NIS ar ein gwefan.

Os ydych yn cynrychioli sefydliad a’ch bod yn rhoi gwybod am dor diogelwch
o fewn y diffiniad yn Rheoliad eIDAS – byddwn yn cysylltu â chi cyn gynted
ag y gallwn. Cewch ragor o wybodaeth am [28]Reoliad eIDAS ar ein gwefan.

Os ydych wedi rhoi gwybod am ebost sbam – mae’n annhebygol y bydd angen
inni gysylltu â chi eto, oni bai bod arnon ni angen rhagor o wybodaeth i
helpu yn ein hymchwiliad. Rydym yn cyhoeddi gwybodaeth am [29]y camau
rydyn ni wedi’u cymryd ynghylch negeseuon niwsans ar ein gwefan.

Os ydych wedi gofyn am wybodaeth yr ydych yn credu ei bod gennyn ni –
byddwn yn cysylltu â chi os bydd arnom angen rhagor o wybodaeth i’n helpu
i ymateb. Fel arall, byddwn yn ymateb ichi o fewn ein [30]lefelau
gwasanaeth statudol a chyhoeddus.

Os ydych wedi anfon copi o’ch gohebiaeth aton ni ond dim byd arall –
fyddwn ni ddim yn ymateb.

Mae rhagor o wybodaeth ar ein tudalen gwe [31]safonau gwasanaeth a beth
i’w ddisgwyl. Gallwch ffonio hefyd ar 0330 414 6421, neu yn Saesneg ar
0303 123 1113. Gallwch gysylltu â ni hefyd i gael [32]sgwrs fyw.

I gael gwybodaeth am yr hyn rydyn ni’n ei wneud â data personol, gweler
ein [33]hysbysiad preifatrwydd.

Yn gywir

Swyddfa’r Comisiynydd Gwybodaeth

Ein cylchlythyr

Gallwch [34]gofrestru i gael ein e-gylchlythyr misol

References

4 October 2021

Our reference: IC-127757-K6Q6

Dear P King,

Thank you for your email.

In my response I did suggest some ways that you might refine your request
so that we can search for information held without breaching the s.12
costs limit.

With regards to question 2 & 3, the problem is that relevant
correspondence could be held within our case files, both for complaints
and where we have been approached for advice and we do not have a way to
search for the content that you’re looking for other than through manual
searches.

If you are aware of specific organisations which you believe may have
contacted us about this it would be helpful if you could provide their
names, then we would be likely to be able to conduct electronic searches
against the names of the organisations.

If you are unable to provide names I would suggest limiting your request
so that it would not catch all correspondence which may be held in
relation to complaints and advice cases. I have suggested a way to redraft
your questions below:

2) Please provide any standard advice or policies/ guidance you have
produced for companies which are providers to schools and
schools/educational establishments wishing to use facial recognition
technology. (This would include advice ref GDPR and Data Protection Act
2018).

3) Please advise if you have conducted any policy advisory work, research
or consultations with companies wishing to supply facial recognition to
schools and provide all communications you have had with them, this
includes all communications, i.e. minutes of meetings, letters, emails,
video calls, etc.

Please note that I have not conducted any searches based on this and
cannot advise you whether or what we hold, however we would be able to do
these searches without breaching the s.12 costs limit.

Yours sincerely

Hannah Silk
Senior Information Access Officer
Information Commissioner's Office

Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire SK9 5AF
T. 0330 313 1688 [1]ico.org.uk [2]twitter.com/iconews
Please consider the environment before printing this email
For information about what we do with personal data see our privacy notice
at [3]www.ico.org.uk/privacy-notice.
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