Extra Post Office opening hours

john o'sullivan made this Freedom of Information request to Post Office Limited

This request has been closed to new correspondence. Contact us if you think it should be reopened.

The request was partially successful.

Dear Post Office Limited,

"Since the Post Office began modernising its branch network in 2012, it has added 200,000 extra opening hours as it has transformed more than 6,000 branches across the UK. As part of this, it has become the largest UK retailer open on a Sunday, with about 4,000 of its branches now open seven days a week."Can you say what the number of hours Post Offices(excluding Crown Offices)were open for business in the year ending 2012?Total hours in 2018 and total hours in 2021?

Yours faithfully,

John O'Sullivan

Information Rights Team, Post Office Limited

Our ref: FOI2021/00928

Dear John O'Sullivan,

Thank you for your request for information which was received on 23rd
October. Your request is being considered under the terms of the Freedom
of Information Act 2000.

The Act requires that a response must be given promptly, and in any event
within 20 working days. We will therefore reply at the latest by 22nd
November.

Please remember to quote the reference number above in any future
communications.

Yours sincerely,
Liesl Jackson

Information Rights Team, Post Office Limited

1 Attachment

Dear John O'Sullivan,

Please find attached the response relating to your Freedom of Information
request.

Regards,

Jackie Lawrence

Information Rights Team

Ground Floor

Finsbury Dials

20 Finsbury Street

London

EC2Y 9AQ

Dear Information Rights Team,
Thank you for a reply.In an attempt to keep the cost down I will ammend the request.Can we ignore 2012 opening hours for now and concentrate just on 2018 and 2021.Happily Branch numbers stayed the same in this period so the answer to one will do for both.Mains are 47 per week,Traditional 45 hpw,outreach 2-4 so we will say 3hpw.Ihave branch numbers so the math is simple here.If you can say what the average weekly hours a local is open I would be gratefull and lastly how many hours per week do the closed branches contribute to the open for customers figure?

Yours sincerely,

john o'sullivan

Information Rights Team, Post Office Limited

Our ref: FOI2021/00970

Dear Mr O'Sullivan,

Thank you for your request for information which was received on 5th
November. Your request is being considered under the terms of the Freedom
of Information Act 2000.

The Act requires that a response must be given promptly, and in any event
within 20 working days. We will therefore reply by 6th December.

Please remember to quote the reference number above in any future
communications.

Yours sincerely,

Jackie Lawrence

Information Rights Team

Finsbury Dials, 20 Finsbury Street

London, EC2Y 9AQ

Information Rights Team, Post Office Limited

1 Attachment

Dear Mr O'Sullivan,

Please find attached the response relating to your Freedom of Information
request.

Regards,

Liesl Jackson

Information Rights Team

Ground Floor

Finsbury Dials

20 Finsbury Street

London

EC2Y 9AQ