Extent of 'Sample' referred to in FOI 315 Freedom of Information Request

mark leech made this Freedom of Information request to Prisons and Probation Ombudsman for England and Wales This request has been closed to new correspondence. Contact us if you think it should be reopened.

The request was successful.

mark leech
Delivered

Dear Prisons and Probation Ombudsman for England and Wales,

I refer you to FOI 315 Freedom of Information Request

You say that a 'sample' of complainants in prisons and YOIs are sent the GSS survey - please tell me:

1. Out of the total number of complainants, what is the percentage in the 'sample' you state is sent the GSS survey?
2. What is the number of complainants contained in the 'sample'
3. What determines which of the complainants are included in the sample?
4. What determines which of the complainants are excluded from the sample?
5. Why do you not send a copy of the survey to all compainants?

Yours faithfully,

Mark Leech FRSA

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mark leech
Delivered

Dear Prisons and Probation Ombudsman for England and Wales,

I do not seem to have had a response to this which by law you should have responded to by now

Yours faithfully,

Mark Leech

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PPO Mail, Prisons and Probation Ombudsman for England and Wales

Good afternoon,

Thank you for your e-mail, contents of which are noted. We confirm that your e-mal has been forwarded to the appropriate officer who will contact you directly.

Kind regards

PPO - Allocations and Assessment Team - 3rd floor, 10 South Colonnade, Canary Wharf, London, E14 4PU.

Following the latest Government advice about the COVID-19 emergency, the Prisons and Probation Ombudsman now has restricted access to our office, and we continue to work remotely.

•All our post is scanned, assessed and eligible complaints are sent to investigators who are working remotely.
•We are using email a prisoner to respond to complaints from people in prison where appropriate, being mindful of the need for confidentiality.
•We post letters and reports that cannot be sent by email once a week.
•We are unable to return original documents. People in prison can request to have their complaint forms photocopied and sent to us free of charge.
For further information and updates please visit our website

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PPO Mail - Learning Lessons, Prisons and Probation Ombudsman for England and Wales

1 Attachment

Dear Mr Leech,

Thank you for your Freedom of Information request.

Please find attached our response.

Kind regards,
Lucy Higgins

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