Excesses

I. Short made this Freedom of Information request to East Coast Main Line Company Limited
You only have a right in law to access information about the environment from this authority

The request was successful.

Dear East Coast Main Line Company Limited,

Could you please outline what options are available on a ticket with regards to altering it (for a different route, overdistance, different operator, different time restrictions etc.) - so called 'excessing' of a ticket?

Please give details of when this can be done (before or during travel etc.) and how any additional charges are calculated.

Yours faithfully,

I. Short

Dear I Short,

I am writing to acknowledge receipt of your Freedom of Information request sent 15 January 2011.

We will respond to your query within 20 working days.

Kind regards,

East Coast Main Line Company Limited
________________________________________
From: I. Short [[FOI #57997 email]]
Sent: 15 January 2011 17:36
To: Enquiries
Subject: Freedom of Information request - Excesses

Dear East Coast Main Line Company Limited,

Could you please outline what options are available on a ticket
with regards to altering it (for a different route, overdistance,
different operator, different time restrictions etc.) - so called
'excessing' of a ticket?

Please give details of when this can be done (before or during
travel etc.) and how any additional charges are calculated.

Yours faithfully,

I. Short

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2 Attachments

Dear I Short

Please find attached our response to your Freedom of Information request.

Kind regards,

East Coast Main Line Company Limited

________________________________________
From: I. Short [[FOI #57997 email]]
Sent: 15 January 2011 17:36
To: Enquiries
Subject: Freedom of Information request - Excesses

Dear East Coast Main Line Company Limited,

Could you please outline what options are available on a ticket
with regards to altering it (for a different route, overdistance,
different operator, different time restrictions etc.) - so called
'excessing' of a ticket?

Please give details of when this can be done (before or during
travel etc.) and how any additional charges are calculated.

Yours faithfully,

I. Short

-------------------------------------------------------------------
Disclaimer: This message and any reply that you make will be
published on the internet. Our privacy and copyright policies:
http://www.whatdotheyknow.com/help/offic...

Please use this email address for all replies to this request:
[FOI #57997 email]

Is [East Coast Main Line Company Limited request email] the wrong address for
Freedom of Information requests to East Coast Main Line Company
Limited? If so please contact us using this form:
http://www.whatdotheyknow.com/help/contact

If you find WhatDoTheyKnow useful as an FOI officer, please ask
your web manager to suggest us on your organisation's FOI page.
-------------------------------------------------------------------

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