Examination of DWP's Employment Support Services

Amanda Hart made this Freedom of Information request to Department for Work and Pensions Automatic anti-spam measures are in place for this older request. Please let us know if a further response is expected or if you are having trouble responding.

The request was partially successful.

Dear Department for Work and Pensions,

I am writing to make an official request under the provisions of the Freedom of Information Act 2000 to obtain information about the current operations and policies of the Department for Work and Pensions (DWP) regarding employment support services administered by DWP JobCentres.

Background:
I refer to a recent article, which I will provide the content of separately, that exposed allegations of the DWP pressuring jobseekers to apply for positions for which they are deemed "entirely unsuitable." This has raised concerns, with some employers expressing frustration at what they perceive as a misuse of their time and resources. [https://www.mirror.co.uk/money/dwp-accus...

FOI Request:
I understand the importance of ensuring that FoI requests are processed efficiently and within cost limits. To this end, I kindly request that, when feasible, you provide up to 5 examples or summaries of the requested information, especially in cases where a significant volume of data is involved. This approach will assist in adhering to cost constraints while still offering valuable insights.

I would like to formally request the following information to gain insight into these matters:

1. The policies and procedures that JobCentres follow when advising jobseekers on suitable job placements, with particular attention to cases where the suggested job is deemed "entirely unsuitable" for the individual.

2. The current approach and strategies employed by the DWP to assist individuals in finding employment, including any documented guidelines outlining the "ABC structure" mentioned in public discourse.

3. Information pertaining to the consequences faced by jobseekers who do not adhere to the guidance provided by their work coach, including details on benefit cuts and the criteria for imposing such sanctions.

4. Data regarding the requirements and targets set for jobseekers concerning job applications to qualify for financial support, including Universal Credit and Jobseekers Allowance.

5. Specifics about the level of personalized support offered to jobseekers to help them find employment opportunities that align with their qualifications and skills.

6. Any available information related to the Institute for Public Policy Research's (IPPR) proposal for establishing a new public employment service, as well as the DWP's position or response to this proposal.

I appreciate your attention to the cost-efficiency of processing this request. If certain sections of the requested information cannot be disclosed due to legal restrictions, I kindly request a clear explanation for any redactions made.

I am aware that, according to the Freedom of Information Act, I am entitled to receive a response within 20 working days. If the nature of my request necessitates an extension of this timeframe, I request that you notify me promptly.

Thank you for your commitment to transparency in government operations. I eagerly anticipate receiving the requested information.

Yours faithfully,

Amanda Hart
for Stop UK Lies and Corruption

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freedom-of-information-request@dwp.gov.uk,

2 Attachments

Dear Amanda Hart,

I am writing in response to your request for information, received 1st
October.

Yours sincerely,

DWP Central FoI Team