Dear Department for Work and Pensions,
Can you advise me on what a person should do in regards to evidence if they don't a. have any up to date evidence because they no longer receive treatment due to it not helping and b. if they have been diagnosed with something but have never been referred to a specialist due to it being an incurable health problem and treatment having limited affect on it? What should people who lack evidence do? Is a supporting letter from family members, close friends, carers etc. good enough?
There is a lot of conflicting information on the internet and given out by advice centres, you have one lot of people saying you need to send evidence of how your conditions affect you on a daily basis which as we know isn't always possible and a lot of people struggle with this and then you have people like Welfare Rights who say evidence is only really needed for MR's and tribunals and that over 50% of awards are given without evidence. What is actually true and correct?
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