Evictions
Dear Greenwich Borough Council,
I am requesting data in regards to evictions and whether you have put evictees items into storage historically in particular the past 15 years?
Also how many of those evictees had a disposal order together with the eviction and executed on the day of eviction?
How many had itemised listings of items in the property before disposing of said property?
Are there records of evictions in the Borough accompanied with court details and historical data on all tenants in particular the past 6 years?
Yours faithfully,
Lee F
Dear Sir/Madam
Thank you for your Freedom of Information request dated 02/05/2022
Based on the information you have provided, we have considered your
request to be invalid because you have not provided us with your full name
in the body of your email to give us a reasonable indication of your
identity.
In order for a Freedom of Information Act request to be considered, the
request must be in writing, state the full name of the applicant, give a
contactable email address for correspondence and outline the information
requested.
If you provide us with your full name, we will consider your request in
accordance with the Act.
If you have any queries about this request, please contact me.
Yours sincerely,
David White
Head of Information, Safety and Community Services
Directorate of Communities, Environment & Central
Royal Borough of Greenwich
* 3^rd Floor, The Woolwich Centre, 35 Wellington Street, London, SE18
6HQ
8[1]www.royalgreenwich.gov.uk
ü Please consider the environment before printing this email
Dear David,
There is no need for my email to be in a public domain this is personal information. There would also be a mention of my name in the request made so I'll happily provide my name. So if you could please give me the foi I've made would be greatly appreciated.
Yours sincerely,
Lee Francis
Dear Mr Francis
Freedom of Information request: FOI-65965
Thank you for your request dated 04 July 2022.
A request for your full name was needed to be valid under the Act. Your
request will be answered by 01 August 2022.
If you have any queries about this request, please contact me, quoting the
reference number above.
Yours sincerely,
David White
Head of Information, Safety and Community Services
Directorate of Communities, Environment and Central
Royal Borough of Greenwich
* 3^rd Floor, The Woolwich Centre, 35 Wellington Street, London, SE18
6HQ
8 [1]www.royalgreenwich.gov.uk
ü Please consider the environment before printing this email
Dear david,
Please could you answer the question about evictions as the time has lapsed for you to reply.
Yours sincerely,
Lee Francis
Dear Mr Francis
We apologise for the continued delay to your Freedom of Information request. This has been due to delays within the department providing the response. We have asked them to prioritise
your request and are endeavouring to provide the completed response to you as soon as possible. We will provide you a firmer timeline of when the department expects to complete this, as soon as we are able to.
We apologise again for the inconvenience this will have caused.
Yours sincerely,
The Freedom of Information Team
Information, Safety & Communities
Directorate of Communities, Environment & Central
Royal Borough of Greenwich
R 3rd Floor, The Woolwich Centre, Wellington Street, London, SE18 6HQ
TTwww.royalgreenwich.gov.uk
Please consider the environment before printing this email
Dear Mr Francis
Freedom of Information request: FOI-65965
Thank you for your request dated 04 July 2022
Our response is as follows:
I am requesting data in regards to evictions and whether you have put
evictees items into storage historically in particular the past 15 years?
Tenancy Services do not put evictees items into storage.
The Council’s Temporary Accommodation Team does not have a duty to protect
items belonging to those evicted from temporary accommodation. Section 41
notices are issued, confirming how long the belongings will be kept at the
property and if not collected, they are disposed of.
Also how many of those evictees had a disposal order together with the
eviction and executed on the day of eviction?
Section 12 (1) does not oblige a local authority to comply with a request
for information if the authority estimates that the cost of complying with
the request would exceed the appropriate limit.
The Freedom of Information and Data Protection (Appropriate Limit and
Fees) Regulations 2004 (“the Fees Regulations) sets the appropriate limit
at £450 for the public authority in question. Under these Regulations, a
public authority can charge a maximum of £25 per hour for work undertaken
to comply with a request. This equates to 18 hours work.
A public authority is only required to provide a reasonable estimate or
breakdown of costs and in putting together its estimate it can take the
following processes into consideration:-
a. Determining whether it holds the information
b. Locating the information, or a document which may contain the
information;
c. Retrieving the information, or a document which may contain the
information, and
d. Extracting the information from a document containing it.
We have estimated the length of time it will take to do the following
tasks in accordance with section 12.
The Council holds details of evictions of tenants carried out over the
past 15 years. This information is held in an electronic data base.
There are 1635 records.
To retrieve and extract the information one officer will have to read
through each case record, this would take approximately 12 minutes (10
minutes to locate file and 2 minutes to retrieve and extract the
information. (12 minutes x 1635 records) = 327 hours.
Total hours to complete the request equates to 327 hours
We estimate that it will take us in excess of 18 hours to determine the
appropriate material and locate, retrieve and extract the information in
reference to your request. The council is not obliged to comply with this
request because it exceeds the appropriate limit.
Section 16 of the Act imposes an obligation on public authorities to
provide advice and assistance to a person making a request, so far as it
is reasonable to do so.
The Temporary Accommodation team do not issue ‘disposal orders’ for
evictees.
How many had itemised listings of items in the property before disposing
of said property?
Please refer to S12 exemption above.
Are there records of evictions in the Borough accompanied with court
details and historical data on all tenants in particular the past 6 years?
All records regarding evictions of Council tenants and tenants in
Temporary Accommodation are kept in line with the Councils retention
policy. This includes court details and historical data on tenants.
If you have any queries about this correspondence, please contact me,
quoting the reference number above.
If you are not satisfied with our response to your request, you can ask
for an Internal Review. Internal review requests must be submitted within
two months of the date of receipt of the response to your original
request. If you wish to do this, please contact us in writing, setting
out why you are dissatisfied.
If you are not satisfied with the outcome of the Internal Review, you may
apply directly to the Information Commissioner (ICO) for a decision.
Generally, the ICO cannot make a decision unless you have exhausted the
Internal Review procedure provided by the Council. You can contact the ICO
by emailing [1][email address], or by post at Customer Contact,
Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow,
SK9 5AF.
Yours sincerely,
David White
Head of Information, Safety and Community Services
Directorate of Communities, Environment and Central
Royal Borough of Greenwich
* 3^rd Floor, The Woolwich Centre, 35 Wellington Street, London, SE18
6HQ
8 [2]www.royalgreenwich.gov.uk
ü Please consider the environment before printing this email
Dear David,
Thanks Greenwich council therefore have breached the rights of every evictee by not putting their belongings in storage as per their eviction notice myself being on of them.
It states 4 weeks from eviction which is the lawful timescale to elapse before you can dispose or sell items within that property to retrieve monies.
By law a council or local authority is to itemise every item within a property before removing it. They are required like any landlord to do so.
Temporary accommodation I'm nott interested in. But by law no removal of goods can take place without an electronically logged listing of items within the property. There then needs to be a list made up of the items going in to storage. (please not what a bailiff can remove/sell). Also note the eviction notice and law about removal disposal of goods.
After the four weeks which are chargeable to the ex tenant and added to arrears owed. You then can apply for a control of goods order and only then once giving the itemised listing to a court can they approve the order and only then can you get a disposal order. Your also to show evidence youve made or attempted to contact that person before actioning anything as essentially its not your property to be wreckless with.
Please. Explain why my belongings were smashed to pieces and thrown in a bin three days after my eviction?
Then when I caught them doing so they tried to cover themselves by literally putting the broken units, bed in a bin chute for me to collect?
Please explain why several staff members assured me that all was done in a legal proper Manner but not one list was ever written or electronically stored. But two well experienced staff members did the checks.
Explain why building maintenance staff were left unsupervised in the property with my belongings no bailiffs no council tenancy officer or a council staff member present throughout the sorting or listing and disposal ordered by a Head of department. Who assured me after they were caught my belongings were in storage but not a storage (bin cupboard) facility. She didn't realise I was present it was in the communal bins and offsite at the tip the items they had left were broken down bed and wardrobe units. When asked for the paperwork electronically registered the response there's no information on my eviction or what was removed.
So any evictions that have occurred like mine are negligent and illegal to deface or lose dispose of identification court documents and information alike is an illegal act.
Yours sincerely,
Lee Francis
Dear Greenwich Borough Council,
Please pass this on to the person who conducts Freedom of Information reviews.
I am writing to request an internal review of Greenwich Borough Council's handling of my FOI request 'Evictions'.
I am attempting to get access to statistics as per my request I dont fully understand why it would be deemed chargeable for infroamtion they say they have but will take 10 minutes per listing to find out how many had a disposal order with eviction notice. These orders would be illegally granted in some cases mainly in the form of those in arrears. The law states an evictee has four weeks to get their belongings the councils eviction notice states the same. They need to be looked into due to breach of human rights and breaching their duty if care both as an authority and a landlord.
A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/e...
Yours faithfully,
Lee Francis
Dear Mr Francis
Thank you for your request for information under the Freedom of
Information Act 2000 (‘the Act’). The information you have requested is
exempt under section 40(1) of the Act because it constitutes your personal
data.
However, under the Data Protection Act 2018 and the General Data
Protection Regulations, there is a separate process by which individuals
can request their own personal data, and are also able to request
information on behalf of individuals if they have the appropriate right to
do so.
As we would not be able to release the information that you have requested
under the Freedom of Information Act, we have transferred your request to
the Data Protection Team at [1][email address] to
determine if the information that you have requested can be released under
these provisions.
Yours sincerely
Freedom of Information Officer
Information, Safety and Community Services
Directorate of Communities, Environment and Central
Royal Borough of Greenwich
* The Woolwich Centre, 35 Wellington Street, London SE18 6HQ
8 [2]www.royalgreenwich.gov.uk
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Dear Mr Francis
Freedom of Information request Internal Review: FOI-IR-65965
Thank you for your request for an Internal Review regarding our response
to your Freedom of Information request.
Your request is being dealt with under the terms of the Freedom of
Information Act 2000 and will be answered within twenty working days.
If you have any queries, please contact me, quoting the reference number.
If you are not content with the outcome of the Internal Review, you can
apply directly to the Information Commissioner (ICO) for a decision.
Generally, the ICO cannot make a decision unless you have exhausted the
Internal Review procedure provided by the Council. The Information
Commissioner can be contacted at: The Information Commissioner’s Office,
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.
Yours sincerely,
David White
Head of Information, Safety and Community Services
Directorate of Communities, Environment and Central
Royal Borough of Greenwich
* 3^rd Floor, The Woolwich Centre, 35 Wellington Street, London, SE18
6HQ
8 [1]www.royalgreenwich.gov.uk
ü Please consider the environment before printing this email
Dear Mr Francis
Freedom of Information request Internal Review: FOI-IR-65965
We apologise for the delay in providing the response to your Freedom of
Information request. We do remain committed to responding to your request
and will respond as soon as we are able to do so.
Yours sincerely,
The Freedom of Information Team
Information, Safety & Communities
Directorate of Communities, Environment & Central
Royal Borough of Greenwich
* 3^rd Floor, The Woolwich Centre, Wellington Street, London, SE18 6HQ
8 [1]www.royalgreenwich.gov.uk
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From: foi <[Greenwich Borough Council request email]>
Sent: 20 September 2022 13:36
To: 'Lee Francis' <[FOI #875290 email]>
Cc: foi <[Greenwich Borough Council request email]>
Subject: FOI-65965: Internal review of Freedom of Information request -
Evictions
Dear Mr Francis
Freedom of Information request Internal Review: FOI-IR-65965
Thank you for your request for an Internal Review regarding our response
to your Freedom of Information request.
Your request is being dealt with under the terms of the Freedom of
Information Act 2000 and will be answered within twenty working days.
If you have any queries, please contact me, quoting the reference number.
If you are not content with the outcome of the Internal Review, you can
apply directly to the Information Commissioner (ICO) for a decision.
Generally, the ICO cannot make a decision unless you have exhausted the
Internal Review procedure provided by the Council. The Information
Commissioner can be contacted at: The Information Commissioner’s Office,
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.
Yours sincerely,
David White
Head of Information, Safety and Community Services
Directorate of Communities, Environment and Central
Royal Borough of Greenwich
* 3^rd Floor, The Woolwich Centre, 35 Wellington Street, London, SE18
6HQ
8 [2]www.royalgreenwich.gov.uk
ü Please consider the environment before printing this email
Dear Mr Francis
Freedom of Information request Internal Review: FOI-IR-65965
Thank you for your Internal Review request on the handling of your Freedom
of Information request. Our response is attached
If you are not content with the outcome of the Internal Review, you may
apply directly to the Information Commissioner (ICO) for a decision.
Generally, the ICO cannot make a decision unless you have exhausted the
Internal Review procedure provided by the Council. The Information
Commissioner can be contacted at: The Information Commissioner’s Office,
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.
Yours sincerely,
The Freedom of Information Team
Information, Safety & Communities
Directorate of Communities, Environment & Central
Royal Borough of Greenwich
* 3^rd Floor, The Woolwich Centre, Wellington Street, London, SE18 6HQ
8 [1]www.royalgreenwich.gov.uk
ü Please consider the environment before printing this email
From: foi <[Greenwich Borough Council request email]>
Sent: 18 October 2022 17:01
To: 'Lee Francis' <[FOI #875290 email]>
Cc: foi <[Greenwich Borough Council request email]>
Subject: FOI/IR-65965: Internal review of Freedom of Information request -
Evictions
Dear Mr Francis
Freedom of Information request Internal Review: FOI-IR-65965
We apologise for the delay in providing the response to your Freedom of
Information request. We do remain committed to responding to your request
and will respond as soon as we are able to do so.
Yours sincerely,
The Freedom of Information Team
Information, Safety & Communities
Directorate of Communities, Environment & Central
Royal Borough of Greenwich
* 3^rd Floor, The Woolwich Centre, Wellington Street, London, SE18 6HQ
8 [2]www.royalgreenwich.gov.uk
ü Please consider the environment before printing this email
From: foi <[3][Greenwich Borough Council request email]>
Sent: 20 September 2022 13:36
To: 'Lee Francis' <[4][FOI #875290 email]>
Cc: foi <[5][Greenwich Borough Council request email]>
Subject: FOI-65965: Internal review of Freedom of Information request -
Evictions
Dear Mr Francis
Freedom of Information request Internal Review: FOI-IR-65965
Thank you for your request for an Internal Review regarding our response
to your Freedom of Information request.
Your request is being dealt with under the terms of the Freedom of
Information Act 2000 and will be answered within twenty working days.
If you have any queries, please contact me, quoting the reference number.
If you are not content with the outcome of the Internal Review, you can
apply directly to the Information Commissioner (ICO) for a decision.
Generally, the ICO cannot make a decision unless you have exhausted the
Internal Review procedure provided by the Council. The Information
Commissioner can be contacted at: The Information Commissioner’s Office,
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.
Yours sincerely,
David White
Head of Information, Safety and Community Services
Directorate of Communities, Environment and Central
Royal Borough of Greenwich
* 3^rd Floor, The Woolwich Centre, 35 Wellington Street, London, SE18
6HQ
8 [6]www.royalgreenwich.gov.uk
ü Please consider the environment before printing this email
Dear Greenwich Borough Council,
I am continuing my request for my information in regards to. My eviction. You previously stated that if it was personal then it would be sent via email, you then continued to hold off on the request and thay would be not for the reason you have given but because there is no electronically logged information on my eviction. I know this as I have made the data request several times since and you also should have supplied details before removing my things.
You evicted me three days after the eviction was granted without contact without listing the items by a bailiff as a bailiff wasn't present neither was a housing officer.
There was no list before removal there was no list during disposal, apparent storage of broken items I have photographs of the smashed up items and belongings in communal bins and a sofa cut clean in half. NO COUNCIL TENANCY OFFICER OR WORKER IN SIGHT. you left unsupervised building maintenance staff in my private property of whom criminally damaged my belongings and destroyed my identification, paperwork and also my daughters to.
Your response on being caught breaking the law was we decided it was ours and we'll do what we want with your things I have this in an email I also have several employees who do not know the law around evictions and the procedure and assured me that the way they conducted themselves was correct proving across the board that the so called workers are actually not qualified or well versed in the law. I only caught the workers out because a neighbour called me to ask me to stop banging around. I would name and shame the 7 workers who failed to provide the details requested. You also failed me by way of false information provided to a court in the form of my arrears which since I have provided and found that I should have had housing benefit support during these periods and was also the unresolved dispute throughout in which I have the emails between me and the tenancy officers stating I needed dates to offset to my bank statements in which they were more interested in saying a bill which wasn't true than giving information I was asking for. I have since given the information and asked for a calculation during the periods provided which you've again refused to do. But my entitlement was my entitlement then and now and if the council could get back to their solicitor as I've been waiting 4 years and 4 months and the interest since September is £22 per day.
Yours faithfully,
Lee Francis
Dear Lee Francis,
RE: Acknowledgement to your complaint, ref: HOU-71277
Thank you for your complaint received on 16 January 2023. We are dealing
with this at Stage 1 of the Royal Borough of Greenwich’s Complaints
Policy.
I understand your complaint is about the following issues:
• You have not received information regarding your eviction.
• You did not receive an inventory of items in your property prior to
the eviction
• You did not receive Housing Benefit arrears.
I also understand that, to resolve your complaint, you are seeking the
following outcome:
• For the above information to be provided to you.
• For a resolution in respect of Housing Benefit arrears.
I can confirm that we have logged your complaint under reference number
HOU-71277 and this will be your reference should you wish to discuss your
concerns any further. Your complaint is being investigated by the Income
Team.
We intend to reply to you by 30 January 2023. Should we not be able to
respond to you within this timescale we will contact you again to provide
you with a reason for the delay and agree a new date in which you will
receive our response.
You can access our complaints policy at [1]www.royalgreenwich.gov.uk.
Yours sincerely
Gaby Moore
Service Improvement Officer
Policy, Performance and Service Improvement Team
Directorate of Housing and Safer Communities
Royal Borough of Greenwich
Dear Housing-Safer-Communities,
Hi Gaby Moore,
Your one of the council staff who I've already spoken to previously I think 2019. I had requested information in regards to my eviction and we'll you could not give the information requested then so please do not attempt to now because within that email bakc and forth you gave the emails between me and Lynn Richardson and Carol Bailey and said you looked and assured me all was above board it was done correctly (my eviction) first email states the items were removed destroyed and disposed of within three days of the eviction. These emails also show the last correspondences which shows no attempts were made to contact me and the eviction notice on the door you stated sufficed states you have four weeks. Everything I have requested several times aswell as a data request twice since 2018-2022 nothing which is a breach of my human rights 1998 as was the handling of my eviction and lead up to it also. I have provided enough information to the council in which responses have been made to show my arrears were false the amount you took to court was rifhtdukly disputed and unresolved on your part see emails without redaction sent by you my requesting dates and neither Carol or Lynn giving them but telling me I have a bill. The human rights act 1998 is broken down into 16 parts I'll leave you to let me know how many you think you breached before I get my solicitor to tell you. My claims waiting for a response and it goes up £22 per day since September. You'll also find that I've asked for Lynn Carol and anyone else including yourself to be sacked frok the public sector as you've proven to me in writing supporting other staff is more important than doing the right thing the lawful things.
Yours sincerely,
Lee Francis
Thank you for your email.
We will action your email as soon as possible.
If you have a Royal Greenwich reference number, please provide it so we
can find your case as quickly as possible.
If you have asked for a response, we will get back to you as soon as we
can.
Kind regards
Service Improvement Team
Housing & Safer Communities
Royal Borough of Greenwich
Dear Greenwich Borough Council,
Not good enough I've waited long enough
Yours faithfully,
Lee Francis
Dear Mr Francis
Thank you for your email.
Can you please let us have a contact address or email address for us to send your Stage 1 response.
The What Do They Know website is not a secure platform for providing personal information and your personal details may be available in the public domain.
We would suggest that you send us this information from a personal email account to protect your data security.
Regards
Gaby Moore
Service Improvement Officer
Policy, Performance and Service Improvement Team
Directorate of Housing and Safer Communities
Royal Borough of Greenwich
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Dear Housing-Safer-Communities, also Gaby Moore,
Please explain stage 1 because you had apt opportunity to give all the information requested and was obligated to on the 18/09/2019, 19/09/2019, 30/10/2019, 13/11/2019 all of which I was given assurances if you were not present your version of events are irrelevant. You will also be aware that even after 10days which had not surpassed that was when I contacted about what had gone on. I've provided evidence that proves I was present and no qualifying persons were overseeing or doing the disposal. You'll also be aware in your words I have it in email that what you have sent is all and final in regards to my request of everything to do with the eviction and any paperwork including court documents. You claimed there was a disposal order in place on the eviction and that an itemised list was taken by experienced bailiffs which is laughable as was the conducting of my eviction. The law states exactly as to how to execute an eviction and your no different to a private landlord. The photographs sent by yourself so not represent the whole entirety of the property and its contents or the individual items as suggested but a mere walked in took a picture walked out changed rhe lock. I know this is what happened as 1 I came to the address on said date and retrieved the notice this is stage 1 you are then to exhaust all avenues to find me and notify me of your intentions you did not please see emails you sent unredacted no address was given so no forwarding address as claimed could be had nor was derails sent. This would include the items individually listed costed etc this would also be what would be delivered to court to obtain a removal order after 28 days and the above avenues have been wasted in contacting me proving I either relinquish my rights to them or you have no conraft back the evidence you provided proves no attempts were made but a malicious well do what we want in a response email was given.
You then when removing the items to put into storage must list what's going into storage and what's going into waste or what's being sold and photographs be taken. You claimed also I agreed to store four pallets worth of items now if all my items had been getting removed from the flat three days prior to me coming there and catching the end and my sofa wardrobes and everything smashed up and the rest in bins as they say in the email you didn't read were not a storage facility but the next sentence they stored bigger items. Like the sofa that was cut in half or the cooker missing parts or the double desk that was in the bin smashed in bits the TV stand glass smashed to bits the bed broken slats with no bolts my daughters belongings and clothing mixed in with communal rubbish making it bio hazard or the wardrobes smashed up as per pictures. You was not present and my pictures and the emails sent say different. Now after you have stored the listed items and it is for you to find a storage facility if you are not one and add the cost to my outstanding false bill as the evidence I've provided says otherwise. You must get a possession order to take control of the goods then a disposal order from the court. All needs electronically logged dates not screenshotted emails as you sent to me withoit any of the above just assurances proving your not qualified for the position either as your under trained.
Please go check the claim that's already been made via your insurance department and get back to the solicitor your using to deal with the claim please.
Yours sincerely,
Lee Francis
Dear Mr Francis
Thank you for your email.
Can you please let us have a contact address or email address for us to
send your Stage 1 response.
We are not able to respond to you without an email address, postal address
or phone number.
If you do not wish to provide these, we can produce a response to your
complaint for you to collect from the Woolwich Centre when it is ready. We
can notify you it is ready to collect via the What Do They Know website.
Regards
Gaby Moore
Service Improvement Officer
Policy, Performance and Service Improvement Team
Directorate of Housing and Safer Communities
Royal Borough of Greenwich
Dear Mr Francis
Please find attached a response to your complaint that you made addressed
to Housing, and the Advice and Benefits Service. This response is the
Advice and Benefits separate response.
I hope that this matter is now resolved, however if you require any
further information or advice please do not hesitate to contact the
Advice and Benefits Service.
Yours sincerely
Tracie Killeen
Performance Manager
Advice and Benefits Service
Royal Borough of Greenwich
T: 020 8921 2039
The Woolwich Centre, 35 Wellington Street, London SE18 6HQ
royalgreenwich.gov.uk
Dear Mr Francis
I am writing to advise you that the investigation into your Stage 1
Complaint has concluded.
Please can you let us have a personal email address or postal address to
enable us to send you our response.
Alternatively, the response can be left for you at our Corporate Reception
Desk for you to collect.
Please can you let us know how you wish to receive the response.
Regards
Gaby Moore
Service Improvement Officer
Policy, Performance and Service Improvement Team
Directorate of Housing and Safer Communities
Royal Borough of Greenwich
From: Gaby Moore <[email address]> On Behalf Of
Housing-Safer-Communities
Sent: 02 February 2023 16:26
To: '[FOI #875290 email]'
<[FOI #875290 email]>
Subject: RE: Internal review of Freedom of Information request - Evictions
- Stage 1 Complaint - HOU-71277
Dear Mr Francis
Thank you for your email.
Can you please let us have a contact address or email address for us to
send your Stage 1 response.
We are not able to respond to you without an email address, postal address
or phone number.
If you do not wish to provide these, we can produce a response to your
complaint for you to collect from the Woolwich Centre when it is ready. We
can notify you it is ready to collect via the What Do They Know website.
Regards
Gaby Moore
Service Improvement Officer
Policy, Performance and Service Improvement Team
Directorate of Housing and Safer Communities
Royal Borough of Greenwich
Dear Housing-Safer-Communities,
Hi Amanda,
Sorry I've been busy running the business the council nearly collapsed with their actions.
The key words here are due diligence.
In regards to my email (check yours and several departments rent and the insurance department)
Even your own emails type my name.
Also it should have been taken in regards to
Rent I was meant to pay (arrears dispute) proven that my earnings the first three years were under that if the threshold for benefits meaning some or all of my rent shod have been paid every month so wrongfully calculated earnings the fact I was down as self employed wrongfully not given my discount for using my home as office all on my forms and via emails between me and the listed council workers.
Due diligence when dealing with me after my accident and when my daughter was put in my care more support considering ybr circumstances.
Due diligence when handling both getting me evicted and again arrears (water rates scandal was ongoing at the time) and in reducing what I proved in court a period of being in receipt of benefits due to a backdate. I've said all of this and was ignored and assured how you handled the eviction and that you had a disposal order with the eviction order which couldn't be possible because the law states there is to be a list of items catalogued photographed and proof of me either giving you permission or proof you had not been able to contact me all electronically logged. You cannot dispose of something you have no details of or having followed the periods set out by law. They are in place for a reason.
So I was wrongfully evicted. (proof provided)
My arrears were incorrect. (proof provided)
Excessive force and unlawful and criminal actions occurred during my belongings being removed (proof provided)
Failed in allowing me to raise my daughter peacefully free from harrasment. (proof provided)
Failed in your duty of care and support as a local authority after being told of my mental health and the knowledge of mine and my daughters sudden situation (info provided by Bexley services to Greenwich)
The above led to me and her being left in a 1 bed property and being overcrowded in the law and local authorities eyes but due to the above failings in regards to arrears and c. Your continued targeting me as wrong rather than resolving it as my landlord you ignored the facts you wanted to and your actions show you have actrsd maliciously and discriminated against me for two reasons fighting my corner and disputing the bill whilst explaining about my accident and physical and mental state and for arrears that I have clearly sent enough evidence proving were wrong.
I deserve a home.
My arrears need to be reduced if not squashed.
I should be compensated for my losses and my daughters.
For the distress and trauma caused.
The wrongful destruction of my belongings.
The malicious targeting by the council workers involved.
The neglect suffered by the council as an authority and as my landlord. You have my details asking on an open forum after expressing about it not being secure and sharing personal details online. I can come but it will need to be arranged around my schedule of working as I'm a very busy man.
Yours sincerely,
Lee Francis
Dear Lee Francis
Thank you for your email.
Please can you let us know when you will be able to come to the Woolwich Centre to collect your Stage 1 response and we will ensure that this waiting for you at our Corporate Reception.
Thank you.
Gaby Moore
Service Improvement Officer
Policy, Performance and Service Improvement Team
Directorate of Housing and Safer Communities
Royal Borough of Greenwich
Dear Housing-Safer-Communities,
I collected your information and it triggered my ptsd as its photographs plan view of my belongings. The email to me you had sent previously you just printed it off proving you lied about having my contact information.
As requested several times now electronically logged data in regards to my eviction are clearly not present suggesting foul play well showing foul play.
There's no application to the court for a control of goods order.
No granted application.
No list of belongings itemised with photographs of the items as per the law.
There's no evidence of you attempting to contact myself but there is an email stating I got in contact with you within 10 days. Law states 14 minimum 28 days max and can go beyond that in terms of storing my belongings.
After the council had illegally interfered with my belongings.
There's no signed document or email or paperwork of me relinquishing ownership to you.
The emails sent between me and council staff I've named say different to what you have stated here as the process of eviction.
From the day you execute the eviction you have to exhaust avenues to contact me prove this with electronically logged data.
You have to list every item in the flat not take a photograph of a room and you'll see why when I email over my details again.
You then apply for control of goods to put into storage you then have to list everything being put into storage and supported with photographs this is then added to exisiting arrears you may not be a storage facility but whilst it states it's what will take place then your obligated to find a storage facility for the said period stated 4 weeks or 14 days if you can get a disposal order.
You entered the property with none of the above and allowed under qualified persons with nobody overseeing the removal without the above whilst assuring me two experienced bailiffs entered. Both did not do their jobs and had you done your due diligence and actually looked through the things you would have found alot of stuff in fact I'll email over to you for my claim N9PL000163 I suggest you go take a look. Unlike yourselves the painstaking work I've had to do to get an identity let alone historical information in regards to me and purchases has been a long and stressful Road.
I also found as per dispute over rent that you were overcharging me failed to add my discounts as I was slf employed and based my housing benefit application incorrectly. I found that I actually do not owe you what's owed. Making my dispute correct since Nicholas Rochester
I should not have been evicted.
Me and my daughter were in overcrowded living
I was unable to get a move because of the false arrears and the fact you could not offer what I asked for via email the dates in dispute over the bill.
2012 - 2019 you were aware you were profiting off of tenants in the form of water rates and again whilst this was in court you had no right to take anyone to court as you owed everyone money from the water rate scandal. Which you should also be giving in cash not money off your arrears or rent as that's not how you were paid you were paid in cash profit and thus tenants should get it the same.
You had no right to act how you have or do what you've done. Negligent, dishonest, false representation in court the evidence in the form of arrears was incorrect and had not been adjusted as per evidence presented by myself, discrimination in the way you executed my eviction as its not how the law states and different to how other tenants have been historically treated.
Stress and distress caused by your actions. Interference with goods and criminal damage exceesive force used.
Failing in your duty of care as a local authority and as a landlord.
Stripping me of my personal liberty in a targeted act blindly executed maliciously against me for no real reason other than disputed arrears.
I want a home
My arrears exponged
Compensation for the above
And everything within my claim with supporting evidence
Yours sincerely,
Lee Francis
Dear Greenwich Borough Council,
Please pass this on to the person who conducts Freedom of Information reviews.
I am writing to request an internal review of Greenwich Borough Council's handling of my FOI request 'Evictions'.
Negligent and unprofessional in the handling of my eviction
A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/e...
Yours faithfully,
Lee Francis
Dear Mr Francis
Freedom of Information request Internal Review: FOI-IR-65965
Thank you for your request for an Internal Review regarding our response
to your Freedom of Information request.
Your request is being dealt with under the terms of the Freedom of
Information Act 2000 and will be answered within twenty working days.
If you have any queries, please contact me, quoting the reference number.
If you are not content with the outcome of the Internal Review, you can
apply directly to the Information Commissioner (ICO) for a decision.
Generally, the ICO cannot make a decision unless you have exhausted the
Internal Review procedure provided by the Council. The Information
Commissioner can be contacted at: The Information Commissioner’s Office,
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.
Yours sincerely,
David White
Head of Information, Safety and Community Services
Directorate of Communities, Environment and Central
Royal Borough of Greenwich
* 3^rd Floor, The Woolwich Centre, 35 Wellington Street, London, SE18
6HQ
8 [1]www.royalgreenwich.gov.uk
ü Please consider the environment before printing this email
Dear Mr Francis
Thank you for your email. Please see attached response which was issued to
you on 08 December 2022.
If you are not content with the outcome of the Internal Review, you can
apply directly to the Information Commissioner (ICO) for a decision.
Generally, the ICO cannot make a decision unless you have exhausted the
Internal Review procedure provided by the Council. The Information
Commissioner can be contacted at: The Information Commissioner’s Office,
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.
Yours sincerely,
David White
Head of Information, Safety and Community Services
Directorate of Communities, Environment and Central
Royal Borough of Greenwich
* 3^rd Floor, The Woolwich Centre, 35 Wellington Street, London, SE18
6HQ
8 [1]www.royalgreenwich.gov.uk
ü Please consider the environment before printing this email
From: foi <[Greenwich Borough Council request email]>
Sent: 29 March 2023 14:00
To: 'Lee Francis' <[FOI #875290 email]>
Cc: foi <[Greenwich Borough Council request email]>
Subject: FOI-IR-65965: Internal review of Freedom of Information request -
Evictions
Dear Mr Francis
Freedom of Information request Internal Review: FOI-IR-65965
Thank you for your request for an Internal Review regarding our response
to your Freedom of Information request.
Your request is being dealt with under the terms of the Freedom of
Information Act 2000 and will be answered within twenty working days.
If you have any queries, please contact me, quoting the reference number.
If you are not content with the outcome of the Internal Review, you can
apply directly to the Information Commissioner (ICO) for a decision.
Generally, the ICO cannot make a decision unless you have exhausted the
Internal Review procedure provided by the Council. The Information
Commissioner can be contacted at: The Information Commissioner’s Office,
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.
Yours sincerely,
David White
Head of Information, Safety and Community Services
Directorate of Communities, Environment and Central
Royal Borough of Greenwich
* 3^rd Floor, The Woolwich Centre, 35 Wellington Street, London, SE18
6HQ
8 [2]www.royalgreenwich.gov.uk
ü Please consider the environment before printing this email
Dear Greenwich Borough Council,
Please pass this on to the person who conducts Freedom of Information reviews.
I am writing to request an internal review of Greenwich Borough Council's handling of my FOI request 'Evictions'.
The council has still not provided all the information requested. Or investigated the situation thoroughly through the complaints process.
A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/e...
Yours faithfully,
Lee Francis
Dear Mr Francis
Internal Review on Freedom of Information request: FOI-IR-65965
Thank you for your recent email on the handling of your Internal Review
request.
The Royal Borough of Greenwich has nothing further to add. If you are not
content with the outcome of the Internal Review, you may apply directly to
the Information Commissioner (ICO) for a decision. Generally, the ICO
cannot make a decision unless you have exhausted the Internal Review
procedure provided by the Council. The Information Commissioner can be
contacted at: The Information Commissioner’s Office, Wycliffe House, Water
Lane, Wilmslow, Cheshire, SK9 5AF.
Yours sincerely,
David White
Head of Information, Safety and Community Services
Directorate of Communities, Environment & Central
Royal Borough of Greenwich
* 3^rd Floor, The Woolwich Centre, 35 Wellington Street, London, SE18
6HQ
8[1]www.royalgreenwich.gov.uk
ü Please consider the environment before printing this email
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