Eviction Policy and Process

Damian Kelley made this Freedom of Information request to Cross Keys Homes

This request has been closed to new correspondence. Contact us if you think it should be reopened.

Response to this request is long overdue. By law, under all circumstances, Cross Keys Homes should have responded by now (details). You can complain by requesting an internal review.

Dear Cross Keys Homes,

I would like to know what your policies and procedures are for evicting a tenant.

In particular-

when do you invoke the process?
what triggers the letters stating the tenant is going to court?
requirement for revenue teams to keep in communication, times to respond to emails/letters you when a process is ongoing?

Yours faithfully,

D Kelley

Dear Cross Keys Homes,

I have not had a response at all to my request, can you confirm why not?

Yours faithfully,

Damian Kelley