EU settlement scheme application form - surinder Singh case

Response to this request is long overdue. By law, under all circumstances, Home Office should have responded by now (details). You can complain by requesting an internal review.

Dear Home Office,

Can you please provide a copy of the EU settlement scheme application form, which is to be used in surinder Singh cases

You're website states that applications are to be made on paper forms, yet no form is provided online to print out.

Yours faithfully,

Wayne Pearsall

FOI Requests, Home Office

Dear Mr. Pearsall,

 

Thank you for contacting the Home Office with your request.

 

This has been assigned to a caseworker (case ref 53114). We will aim to
send you a full response by 02/05/2019 which is twenty working days from
the date we received your request.

 

If you have any questions then please do not hesitate to contact us.

 

Thank you,

 

N McKenzie

Home Office

 

 

 

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FOI Requests, Home Office

Dear Mr. Pearsall

 

Please be aware that we have decided to handle your correspondence of 02
April 2019 outside the provisions of the Freedom of Information Act. This
is because it does not meet the criteria for a Freedom of Information
request, as it does not ask for recorded information.

 

Below is a link to the ICO guidance for the criteria for valid requests
under the Act:

[1]https://ico.org.uk/media/for-organisatio...

 

We will provide an answer to your query, but it will be answered outside
of the provisions of the Act.  You should expect to receive a response in
due course.

 

N McKenzie

Home Office

 

 

 

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Dear FOI Requests,

Re: Cancelled: FOI - 53114 - (Wayne Pearsall) - 2019-04-02 - (Acknowledgement)

I most certainly did request recorded information... But for simplicity:

Please provide the following information:

1) Has a form been compiled for surinder Singh applications to the EU settlement scheme

2) provide a copy of said form

3) provide guidance issued to case work handlers for such applications

4) provide guidance issued to customer service (or employees etc with different names) which deal with queries regarding the EU settlement scheme.

Yours sincerely,

Wayne Pearsall

UK Visas and Immigration,

Dear Wayne Pearsall,
 
Thank you for your enquiry dated 2nd April regarding EU settlement.
 
Our response to your enquiry will involve asking for or disclosing your
personal data.  We cannot do this via ‘WhatDoTheyKnow.com’, which is a
public website.  I would therefore be grateful if you would let us have
your personal e-mail and the query to which we can reply. 
 
Alternatively, if you would like to contact us directly, you can at the
following address:
 
[1][email address]
 
Please also refer to our website for guidance by using this link:
 
[2]https://www.gov.uk/homeoffice”.
 
We provide this email response whenever the enquiry is “case specific”.
 
Please note the onus is upon individual customers to ensure that they
satisfy the requirements for the visa they are applying for.  Guidance
material accompanies each and every application and should be considered
when making an application. UK Visas and Immigration is not able to give,
indicate or advise upon the outcome of any such application prior to it
being given full and careful consideration.

Directing you to the guidance material is the only advice we can give you.
If you need any further help you should seek independent immigration
advice. Immigration advisers can help you with immigration matters,
including completion of forms and representing you at a tribunal. The
Office of the Immigration Services Commissioner (OISC) regulates
immigration advisers, which mean they must meet certain standards.

Please see the below link to find an immigration adviser:

[3]https://www.gov.uk/find-an-immigration-a...

Yours faithfully,

Matt Morris,
UK Visa and Immigration.

 

 

UKVI Contact Centre

Website: [4]www.gov.uk/home-office

 

[5]Image
Please note that we cannot provide case specific advice or pre-assess an
application but we can provide information and support you through
signposting and website navigation. If you require more specific advise
then please speak to a qualified immigration advisor
[---001:001673:41413---]

References

Visible links
1. Click to follow link: mailto:[email address]
mailto:[email address]
2. Click to follow link: https://www.gov.uk/homeoffice
https://www.gov.uk/homeoffice
3. Click to follow link: https://www.gov.uk/find-an-immigration-a...
https://www.gov.uk/find-an-immigration-a...
4. http://www.gov.uk/home-office

Dear UK Visas and Immigration,

You do not require personal data.

I expect a copy of the form, Or forms.

And guidance.

Yours sincerely,

Wayne Pearsall

Wayne Pearsall left an annotation ()

Refusals without application in essence

https://www.bbc.co.uk/news/education-478...

Dear Home Office,

Please confirm that my request is being treated under the FOIA.

Full request can be seen here:

https://www.bbc.co.uk/news/education-478...

Yours faithfully,

Wayne Pearsall

Dear Home Office,

Or rather my full request can be seen here:

https://www.whatdotheyknow.com/request/e...

Yours faithfully,

Wayne Pearsall

FOI Requests, Home Office

Dear Mr Wayne Pearsall,

 

You query is being handled by UK Visa and Immigration outside the
provisions of the Freedom of Information Act. This is because it does not
meet the criteria for a Freedom of Information request, as it does not ask
for recorded information.

 

Thank you

 

N McKenzie

Home Office

 

 

 

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Dear Home Office,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Home Office's handling of my FOI request 'EU settlement scheme application form - surinder Singh case'.

My request is a valid foi request. It requests confirmation of if information is stored, and provision of said information.

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/e...

Yours faithfully,

Wayne Pearsall

Dear FOI Requests,

https://www.whatdotheyknow.com/request/e...

Please confirm receipt of my internal review request as per your published procedures.

Yours sincerely,

Wayne Pearsall

FOI Requests, Home Office

Dear Wayne Pearsall,

 

Thank you for contacting FOI Requests. Your original request of 02/04/2019
did not ask for recorded information and therefore did not meet the
criteria for a valid request under the Freedom of Information Act 2000. 
Therefore, your email was answered outside of the Act and you received a
response from UKVI. As this was not a valid FOI request it is not subject
to an Internal Review.

 

Below is a link to the ICO guidance for the criteria for valid requests
under the Act:

https://ico.org.uk/media/for-organisatio...

 

Regards

 

N. McKenzie

FOI Requests

 

 

 

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Dear FOI Requests,

Form name:
EUSS(BC)

x PLEASE PROVIDE A COPY OF SAID FORM.

x PLEASE PROVIDE A COPY OF ALL GUIDANCE RELATING TO THE ISSUE OF SAID FORM.

x PLEASE PROVIDE A COPY OF ALL GUIDANCE RELATING TO THE PROCESSING OF ALL APPLICATIONS ON SAID FORM.

This would include all templates you hold for compiling said forms also.

many thanks.

Yours sincerely,

Wayne Pearsall

FOI Requests, Home Office

Dear Mr Pearsall,

 

Thank you for contacting the Home Office with your request.

 

This has been assigned to a caseworker (case ref 53408). We will aim to
send you a full response by 22/05/2019 which is twenty working days from
the date we received your request.

 

If you have any questions then please do not hesitate to contact us.

 

 

Thank you,

 

N McKenzie

Home Office

 

 

 

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FOI Responses, Home Office

3 Attachments

Dear Mr Pearsall

 

 

Please find enclosed response to your Freedom of Information Request.

 

 

Yours sincerely

 

 

BICS Policy and International Correspondence

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Dear Home Office,

Oh dear...

Did you just make a data protection Breach...

Yours faithfully,

Wayne Pearsall

Dear Home Office,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Home Office's handling of my FOI request 'EU settlement scheme application form - surinder Singh case'.

Now we have established that the data I requested is held, I would like you to evaluate your handling of my request.

I made a valid foi request. You sidestepped it.

The response exceeded the legal timeframe.

You have refused information, and I say that the public interest is in favour of disclosure.

You appear to hold training material, given information that has been disclosed refers to slides (I'm assuming PowerPoint) these fall for disclosure.

You have breached the data protection act by discussing sensitive information of a third party that had nothing to do with this request, or was not mentioned in this request.

You are required to protect personal data. The FOIA is clear that personal information is not to be disclosed in such a request.

Please review your response.

You have the postal address of Mrs Pearsall to discuss the complaint regarding the data protection Breach separately.

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/e...

Yours faithfully,

Wayne Pearsall

FOI Requests, Home Office

Mr. Pearsall,

 

Thank you for contacting the Home Office with your request.

 

This Internal Review has been assigned to a caseworker (case ref 53408).
We will aim to send you a full response by 25/06/2019 which is twenty
working days from the date we received your request.

 

If you have any questions then please do not hesitate to contact us.

 

Thank you,

 

P. Zebedee

FOI Requests

Home Office

 

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Wayne Pearsall left an annotation ()

And now people who use the online form are being sent this email (this applicant sent all details requested in the initial request... Including current residence card number... If this isn't a clear delay tactic...

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Dear name,

Thank you for your question about how to apply for the EU Settlement Scheme.

Our paper application forms for complex or derivative rights need to be requested directly. We would just need to get some more information from yourself before we send out an application form to your address.

Please provide the following infromation in another online enquiry form, or call us on the numbers at the bottom of this email (please note, we are aware that you have already provided some of this information):

Full name
Date of birth
Nationality
Full Address
Email Address
Telephone
Form needed (i.e. surrinder singh)
Are you applying with a representative? If so, provide their details
Have you ever held a biometric residence card?
If you are granted your status, would you be able to check your status online?

Should you require further information about the EU Settlement Scheme, please go to https://www.gov.uk/settled-status-eu-cit... or alternatively, contact the EU Settlement Resolution Centre by phone on 0300 123 7379 (from inside the UK), 0203 080 0010 (from outside the UK) or by submitting a further question using the online enquiry form https://eu-settled-status-enquiries.serv....

UKVI is keen to continually review and improve its service to our customers. To help us to do so, we would be grateful if you could complete our customer survey https://www.homeofficesurveys.homeoffice....

Please note we cannot deal with any enquiries/replies sent directly to this mailbox.

Yours sincerely,

EU Settlement Resolution Centre

UK Visas & Immigration

The Data Protection Act 2018 governs how we use personal data. For details of how we will use your personal information and who we may share it with please see our Privacy Notice for the Border, Immigration and Citizenship system at https://www.gov.uk/government/publicatio.... This also explains your key rights under the Act, how you can access your personal information and how to complain if you have concerns.

........

From: PTTG Enquiry Form <pttg.enquiry.form @notifications.service.gov.uk>
Sent: 01 June 2019 10:26
To: EU Settlement Resolution <EUSettlementresolution @homeoffice.gov.uk>
Subject: Your question – How to apply

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