EU Settled Status application - performance indicators

Axel Antoni made this Freedom of Information request to Home Office

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was refused by Home Office.

Dear Home Office,
please provide assessment data, questions & results in line with Point 16 (Identify performance indicators) of the Digital Service Standard in regards to the EU Settled Status application process (App and subsequent online process).

https://www.gov.uk/service-manual/servic...

Yours faithfully,

Axel Antoni

Dear Home Office,
Could you please advise why this request has not been answered yet?

Yours faithfully,

Axel Antoni

FOI Responses, Home Office

1 Attachment

Dear Mr Antoni,

 

Please find attached an addendum response to your Freedom of Information
request dated 10 February addressing the remaining parts of your
amalgamted request.

 

Please note we are sending this to you by e-mail only.

 

Information Rights Team

Home Office

Third Floor, Peel Building

2 Marsham Street

London SW1P 4DF

e-mail: [1][email address]

 

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1. mailto:[email address]

Dear Home Office,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Home Office's handling of my FOI request 52331.

In your response you referred to Section 22 of the Freedom of Information Act. Your public interest test resulted in you denying me the information requested as you state:
"Publication before the planned date, in response to individual FOI requests, would undermine the Home Office pre-planned publication procedures and its ability to use staff resources in a way that avoids undermining reasonable publication timetables. "

My objection to this decision is that you sent me your response on March 27th, 2019 which is three days before official go-live of the Settlement Scheme. The scheme was taken out of trial and opened up to over 3.6 million EU and EEA citizens without the requested data being available publicly.

As you rightly point out, applicants to the Settled Status Scheme have public interest in the disclosure of information to ensure departmental transparency and accountability. There is also a general public interest in providing information to enable the public to understand decisions which may affect them. There is a specific public interest in enabling access to information about the Digital Service Standard assessment of the EU Settlement Scheme.

We are now in a situation where people are using this service but do not have full transparency on information that enables them to understand decisions which will affect them.

I therefore argue, that the public interest in the requested data to be available at launch of the Settled Status Scheme outweighs any objection regarding future publication, which is clearly scheduled for post Settled Status scheme launch.

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/e...

Yours faithfully,

Axel Antoni

Dear Home Office,

It has been 21 working days since my request for internal review and I have not received a reply.

May I please ask you to provide me with an update.

Yours faithfully,

Axel Antoni

FOI Responses, Home Office

Dear Mr Antoni

 

Thank you for your email dated 8 May 2019 asking for an update on your
request for an internal review of FOI request case reference 52331.

 

Although the Department aims to provide a final response within twenty
working days, some requests can take up to forty working days from the
date we received your request.

 

We are currently working on your request and we will send out the final
response as soon as possible.

 

 

Kind regards

 

Information Rights Team

Knowledge and Information Management Unit

Performance, Assurance and Governance Directorate

Home Office | 2 Marsham Street | London SW1P 4DF

 

 

 

 

 

 

 

 

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FOI Responses, Home Office

1 Attachment

Dear Mr Antoni

 

Please find attached our internal review response to your request for
information under the Freedom of Information Act 2000.

 

Please accept our apologies for the delay in sending this response.

 

Kind regards

 

Information Rights Team

Knowledge and Information Management Unit

Performance, Assurance and Governance Directorate

Home Office | 2 Marsham Street | London SW1P 4DF

 

 

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