Estimate of amounts taken to suspense account

Peter C. Bell made this Freedom of Information request to Post Office Limited Automatic anti-spam measures are in place for this older request. Please let us know if a further response is expected or if you are having trouble responding.

The request was successful.

Dear Post Office Limited,

When a sub-postmaster or mistress encountered a Horizon related "loss" they were required to make good any discrepancy in the accounts.

What is your best estimate of the amounts that Post Office received from sub-postmasters and postmistresses as a result of Horizon errors and how much of that amount has yet to be repaid to them.

Please provide your response in electronic form.

Yours faithfully,

Peter C. Bell

information.rights@postoffice.co.uk, Post Office Limited

Our ref: FOI2024/00003

Dear Peter C. Bell,

Thank you for your request for information which was received on 2nd
January. Your request is being considered under the terms of the Freedom
of Information Act 2000.

The Act requires that a response must be given promptly, and in any event
within 20 working days. We will therefore reply at the latest by 30th
January.

Please remember to quote the reference number above in any future
communications.

Regards,

Data Protection and Information Rights Team

100 Wood Street,

London,

EC2V 7ER

Dear [email address],

By law, you should have replied promptly and in event on or before 30 January 2024.
Can I ask for an updated on progress with my request?

Yours sincerely,

Peter C. Bell

information.rights, Post Office Limited

Good afternoon Peter C. Bell,

We trust you are well.

Please accept our apologies for the delay in responding to your information request. We can assure you we are working to get your response to you and will do so ASAP. As I'm sure you're aware, we've received a large number of requests and we are doing everything we can to respond to each request accurately and in a timely manner.

Thank you for your understanding.

Data Protection and Information Rights Team

100 Wood Street
London, EC2V 7ER

[email address]

show quoted sections

information.rights@postoffice.co.uk, Post Office Limited

1 Attachment

Dear Peter C. Bell,

Please find the response attached relating to your Freedom of Information
request.

Regards,

Data Protection and Information Rights Team

100 Wood Street,

London,

EC2V 7ER