Estate Infrastructure

Emily Blundell made this Freedom of Information request to Sandwell and West Birmingham Hospitals NHS Trust

This request has been closed to new correspondence. Contact us if you think it should be reopened.

Response to this request is long overdue. By law, under all circumstances, Sandwell and West Birmingham Hospitals NHS Trust should have responded by now (details). You can complain by requesting an internal review.

Dear Sandwell and West Birmingham Hospitals NHS Trust,

Under the Freedom of Information Act 2000, I write to obtain the following information about the organisation’s information technology infrastructure:

1. What is your annual IT Budget for 2021, 2022 & 2023?

2. Storage:
a. What storage vendor(s) and models do you currently use?
b. What is the capacity of the storage data in TB & How much of this is utilised?
c. What were the installation dates of the above storage vendor(s)? (Month/Year)
d. When is your planned (or estimated) storage refresh date? (Month/Year)?
e. Do you have any extended warranties, if so, with which supplier?
f. What is your estimated budget for the storage refresh?

3. Server/Compute:
a. What server vendor(s) and models do you currently use?
b. What were the installation dates of the above server vendor(s)? (Month/Year)
c. When is your planned (or estimated) server refresh date? (Month/Year)
d. What is your estimated budget for the server refresh?
e. Do you have any extended warranties, if so, with which supplier?
f. Which operating systems are used?

4. Backup, DR and BC:
a. What device/system do you use for your daily backups (e.g tape or disk)
b. What backup software do you use?
c. How much data do you backup, in TB?
d. Do you use a third party to provide a Business Continuity service (e.g. office workplace recovery or infrastructure ship-to-site solutions)?
e. Does your current recovery solution meet your stakeholder’s RTO/RPO expectations?
f. Do you already backup into the cloud?
g. Do you have a documented disaster recovery & business continuity plan in place?

5. Number of Physical servers?
6. Number of virtualised servers? & Which Virtualisation platform do you use?

7. Security:
a. What security solutions are being utilised?
b. Do you have a SIEM?
c. Do you have a SOC? If so, is it in house or outsourced?
d. Is it 24/7?
e. Name and role for IT Manager(s) / Officer(s) primarily responsible for cybersecurity
f. Names of all cyber security vendor(s) you us
g. Cost, duration and end date for the above contract(s)/license(s)

8. How far are you in your cloud strategy?
A. Not considering Cloud for the foreseeable future
B. Interested in Cloud, but have not started looking into it
C. Research Stage
D. Meeting with Suppliers
E. Consultancy
F. Started to integrate
G. Fully integrated

9. Which public cloud provider do you use?
10. Which IT services do you outsource? When do the contracts end?
11. Please also name all of the IT re-sellers that you work with and buy from, as well as the frameworks utilised.
12. Are you actively moving any applications/infrastructure into a cloud environment? If so who is responsible for this?
13. Do you normally purchase equipment and services as a capital investment (Cap-Ex) or ongoing operational charges (Opex)?

Yours faithfully,

Emily Blundell

SWBH-GM-FOIREQUESTS (SANDWELL AND WEST BIRMINGHAM HOSPITALS NHS TRUST), Sandwell and West Birmingham Hospitals NHS Trust

Dear Emily,

Re: FOI request ref: F21/0246

Thank you for your freedom of information request received on 09 August 2021.

Your request will now be considered in accordance with the Freedom of Information Act 2000. You will receive a response within the statutory timescale of 20 working days after the date of receipt as defined by the Act, subject to the information not being exempt or containing a reference to a third party. In some circumstances we may be unable to achieve this deadline. If this is likely you will be informed and given a revised timescale at the earliest opportunity.

In some cases there may be a fee payable for the retrieval, collation and provision of the information you request. If this is the case you will be informed and the 20 working day timescale will be suspended until we receive payment from you. If you choose not to make payment then your request will remain unanswered.

Some requests may also require either full or partial transference to another public authority in order to answer your query in the fullest possible way. Again, you will be informed if this is the case.

Kind regards

Freedom of Information Office
[Sandwell and West Birmingham Hospitals NHS Trust request email]
 Trust Headquarters, Health and Wellbeing Centre, Sandwell General Hospital, Lyndon, West Bromwich B71 4HJ

In the interests of the environment please think carefully before printing this email

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ISLAM, Mohammed (SANDWELL AND WEST BIRMINGHAM HOSPITALS NHS TRUST), Sandwell and West Birmingham Hospitals NHS Trust

Dear Emily,

Re: FOI request ref: F21/0246

Thank you for your freedom of information request received on 09 August 2021.

As you are aware Trust's across the country have refocused resources to assist frontline staff to combat Covid-19 during this difficult period and we have been no different, so apologies for the delay in providing a response to your FOI request.
Given that your request was made some considerable time again, before expanding further effort to obtain the information you require, I would be grateful if you could confirm, within the next 5 working days, if you still require this information. If not then the request will automatically be closed.

If you still require the information we will progress this as quickly as we can, but do appreciate your patience with this.

Thank you in advance of your support.

Kind regards

Freedom of Information Office
: [Sandwell and West Birmingham Hospitals NHS Trust request email]
+ Trust Headquarters, Health and Wellbeing Centre, Sandwell General
+ Hospital, Lyndon, West Bromwich B71 4HJ

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