Escalating concerns

Alex Hansen made this Freedom of Information request to Neath Port Talbot County Borough Council

This request has been closed to new correspondence. Contact us if you think it should be reopened.

The request was successful.

Dear Neath Port Talbot County Borough Council,

Over the past 12 months, how many providers of social care for adults with Learning Disabilities, Autism, Complex needs and challenging behavior has entered into escalating concerns procedure?

Yours faithfully,

Alex Hansen

FOI Team, Neath Port Talbot County Borough Council

Thank you for your Freedom of Information request received 18th February 2019.

We are generally required by the Freedom of Information Act 2000 to provide you with a response promptly, and within no more than 20 working days of receipt of a request, which will be on or before 18th March 2019.

If we require any clarification or further details we will contact you as soon as possible, if this is the case then the timescale for response specified above may be subject to change.

If you have any queries, please do not hesitate to contact this team.

FOI Team
[Neath Port Talbot County Borough Council request email]

show quoted sections

Yvonne Jenkins, Neath Port Talbot County Borough Council

6 Attachments

Good afternoon,

 

With reference to your request for information under the Freedom of
Information Act, I acknowledge receipt of your correspondence which I
received 19^th February 2019.  Your enquiry is being dealt with by
Community Care & Adult Services who will respond as soon as possible. 

 

Kind regards

Yvonne

 

 

Yvonne Jenkins

Directorate Support Coordinator

Directorate Support Team

Tel: 01639 763035

 
Neath Port Talbot County Borough Council/ Cyngor Bwrdeistref Sirol Castell-nedd Port Talbot Tel/ Ffôn: 01639 763035
 

We welcome correspondence in Welsh and will deal with Welsh and English correspondence to the same standards and timescales.

Croesewir gohebiaeth yn y Gymraeg a byddwn yn ymdrin â gohebiaeth Gymraeg a Saesneg i’r un safonau ac amserlenni
[1]http://kneath.co.uk/~paul/email_assets/s...
[2]http://kneath.co.uk/~paul/email_assets/s...
[3]http://kneath.co.uk/~paul/email_assets/s... [4]http://kneath.co.uk/~paul/email_assets/s... [5]http://kneath.co.uk/~paul/email_assets/s... [6]http://kneath.co.uk/~paul/email_assets/s...

This email and any files transmitted with it are confidential and intended
solely for the use of the individual or entity to whom they are
addressed.  If you have received this email in error, please notify the
sender immediately. Please note also that there is no guarantee that this
email or any attachment is virus free or has not been intercepted or
amended.

Mae'r e-bost hwn ac unrhyw ffeiliau a drosglwyddir gydag ef yn gyfrinachol
ac at ddefnydd yr unigolyn neu'r corff y cyfeiriwyd hwy atynt yn unig. Os
ydych wedi derbyn yr e-bost hwn mewn camgymeriad, dylech hysbysu'r person
a anfonodd yr e-bost ar unwaith. Hefyd, sylwer nad oes unrhyw sicrwydd nad
yw'r e-bost hwn neu unrhyw ymgysylltiad yn rhydd o firws ac nad yw chwaith
wedi'i ryng-gipio na'i newid.

 

 

This message has been scanned for malware by Forcepoint. [7]www.forcepoint.com

References

Visible links
1. http://www.npt.gov.uk/
4. https://www.facebook.com/NeathPortTalbot...
5. https://twitter.com/NPTCouncil
6. https://www.youtube.com/user/NeathPortTa...
7. http://www.forcepoint.com/

Yvonne Jenkins, Neath Port Talbot County Borough Council

6 Attachments

Good afternoon,

 

Further  to your recent request under the Freedom of Information Act,
 please see below:

 

“In the last 12 months, one provider of social care for adults with
Learning Disabilities, Autism, Complex needs and Challenging Behaviour in
Neath Port Talbot has entered into escalating concerns procedure”.

 

 

NPTCBC do not hold the information in the format you have requested
however, our officers have located, retrieved and collated as much
information from our records as we are able, in order to comply with your
request.

 

In Accordance with the Freedom of Information Act, Section 16, we have
been able to advise and assist with the following information.

 

If you are dissatisfied with the response to your request, under the
Authority’s FOI Policy, you may appeal in writing setting out the reasons
why you think the decision is erroneous, to the Authority’s Monitoring
Officer at the following address:-

Head of Legal Services & Monitoring Officer

Civic Centre

Port Talbot

SA13 1PJ

 

Please be advised that in the event that you decide to appeal to the
Monitoring Officer and are dissatisfied with his response, you are
entitled under the FOI legislation to appeal directly to the Information
Commissioner, whose address is:-

 

Wycliffe House

Water Lane

Wilmslow

SK9 4AF

Website: [1]www.ico.org.uk.

 

 

Yvonne Jenkins

Directorate Support Coordinator

Directorate Support Team

Tel: 01639 763035

 
Neath Port Talbot County Borough Council/ Cyngor Bwrdeistref Sirol Castell-nedd Port Talbot Tel/ Ffôn: 01639 763035
 

We welcome correspondence in Welsh and will deal with Welsh and English correspondence to the same standards and timescales.

Croesewir gohebiaeth yn y Gymraeg a byddwn yn ymdrin â gohebiaeth Gymraeg a Saesneg i’r un safonau ac amserlenni
[2]http://kneath.co.uk/~paul/email_assets/s...
[3]http://kneath.co.uk/~paul/email_assets/s...
[4]http://kneath.co.uk/~paul/email_assets/s... [5]http://kneath.co.uk/~paul/email_assets/s... [6]http://kneath.co.uk/~paul/email_assets/s... [7]http://kneath.co.uk/~paul/email_assets/s...

This email and any files transmitted with it are confidential and intended
solely for the use of the individual or entity to whom they are
addressed.  If you have received this email in error, please notify the
sender immediately. Please note also that there is no guarantee that this
email or any attachment is virus free or has not been intercepted or
amended.

Mae'r e-bost hwn ac unrhyw ffeiliau a drosglwyddir gydag ef yn gyfrinachol
ac at ddefnydd yr unigolyn neu'r corff y cyfeiriwyd hwy atynt yn unig. Os
ydych wedi derbyn yr e-bost hwn mewn camgymeriad, dylech hysbysu'r person
a anfonodd yr e-bost ar unwaith. Hefyd, sylwer nad oes unrhyw sicrwydd nad
yw'r e-bost hwn neu unrhyw ymgysylltiad yn rhydd o firws ac nad yw chwaith
wedi'i ryng-gipio na'i newid.

 

 

This message has been scanned for malware by Forcepoint. [8]www.forcepoint.com

References

Visible links
1. http://www.ico.gov.uk/
http://www.ico.gov.uk/
2. http://www.npt.gov.uk/
5. https://www.facebook.com/NeathPortTalbot...
6. https://twitter.com/NPTCouncil
7. https://www.youtube.com/user/NeathPortTa...
8. http://www.forcepoint.com/

Yvonne Jenkins, Neath Port Talbot County Borough Council

6 Attachments

Good morning,

 

Further to my earlier response to your recent request under the Freedom of
Information Act,  please disregard my previous email as there were
comments unrelated to your request contained in the response; please
accept my apologies for this error:

 

“In the last 12 months, one provider of social care for adults with
Learning Disabilities, Autism, Complex needs and Challenging Behaviour in
Neath Port Talbot has entered into escalating concerns procedure”.

 

 

If you are dissatisfied with the response to your request, under the
Authority’s FOI Policy, you may appeal in writing setting out the reasons
why you think the decision is erroneous, to the Authority’s Monitoring
Officer at the following address:-

Head of Legal Services & Monitoring Officer

Civic Centre

Port Talbot

SA13 1PJ

 

Please be advised that in the event that you decide to appeal to the
Monitoring Officer and are dissatisfied with his response, you are
entitled under the FOI legislation to appeal directly to the Information
Commissioner, whose address is:-

 

Wycliffe House

Water Lane

Wilmslow

SK9 4AF

Website: [1]www.ico.org.uk.

 

 

Yvonne Jenkins

Directorate Support Coordinator

Directorate Support Team

Tel: 01639 763035

 
Neath Port Talbot County Borough Council/ Cyngor Bwrdeistref Sirol Castell-nedd Port Talbot Tel/ Ffôn: 01639 763035
 

We welcome correspondence in Welsh and will deal with Welsh and English correspondence to the same standards and timescales.

Croesewir gohebiaeth yn y Gymraeg a byddwn yn ymdrin â gohebiaeth Gymraeg a Saesneg i’r un safonau ac amserlenni
[2]http://kneath.co.uk/~paul/email_assets/s...
[3]http://kneath.co.uk/~paul/email_assets/s...
[4]http://kneath.co.uk/~paul/email_assets/s... [5]http://kneath.co.uk/~paul/email_assets/s... [6]http://kneath.co.uk/~paul/email_assets/s... [7]http://kneath.co.uk/~paul/email_assets/s...

This email and any files transmitted with it are confidential and intended
solely for the use of the individual or entity to whom they are
addressed.  If you have received this email in error, please notify the
sender immediately. Please note also that there is no guarantee that this
email or any attachment is virus free or has not been intercepted or
amended.

Mae'r e-bost hwn ac unrhyw ffeiliau a drosglwyddir gydag ef yn gyfrinachol
ac at ddefnydd yr unigolyn neu'r corff y cyfeiriwyd hwy atynt yn unig. Os
ydych wedi derbyn yr e-bost hwn mewn camgymeriad, dylech hysbysu'r person
a anfonodd yr e-bost ar unwaith. Hefyd, sylwer nad oes unrhyw sicrwydd nad
yw'r e-bost hwn neu unrhyw ymgysylltiad yn rhydd o firws ac nad yw chwaith
wedi'i ryng-gipio na'i newid.

 

 

This message has been scanned for malware by Forcepoint. [8]www.forcepoint.com

References

Visible links
1. http://www.ico.gov.uk/
http://www.ico.gov.uk/
2. http://www.npt.gov.uk/
5. https://www.facebook.com/NeathPortTalbot...
6. https://twitter.com/NPTCouncil
7. https://www.youtube.com/user/NeathPortTa...
8. http://www.forcepoint.com/