ES3JP Jobseekers Agreement: Mandatory and voluntary aspects

Ian Wolf made this Freedom of Information request to Department for Work and Pensions

The request was partially successful.

From: Ian Wolf

26 December 2011

Dear Department for Work and Pensions,

Please send me a summary of the law and regulations that apply to
your document ES3JP Jobseekers Agreement and which sections have
Mandatory conditionality attached to them (subject to loss of
Jobseekers Allowance by benefit sanctions) and which require the
fully informed and freely give consent of the customer to
undertake?

Can you please send me a copy of the internal guidance given to
Jobcentre staff on the issuing of the
Jobseekers Agreement and information held that confirms that no
action will be taken against a customer who does not consent to
undertake or indicate they will undertake activities listed on page
4 of the agreement, as shown below:

Extracts from page 4
_ _ _ _ _ _ _ _ _ _ _

[1] Finding work

[1.1] I will read the tips and help on how to find jobs, apply for
jobs, create a CV and more, at
direct.gov.uk/jobsearchtips

[1.2] I will seek and act on feedback from employers Where I will
work

[1.3] I will look for work that I can travel to within [ ] minutes
each way from home.

[2] Other steps

To improve my chances of finding a job I:

[2.1] will open a bank account by (date)

[2.2] will create my CV by (date)

[2.3] will update my CV by (date)

[3] consent to Jobcentre Plus retaining my CV and sending it to
prospective employers by the most appropriate method

[3.1] including email over the internet

[3.2] excluding email over the internet

[3.3] will get an email address by (date)

[4] General statement

I understand that this is general information and not a full
statement of the law

Please provide internal information held that makes it a Mandatory
condition (subject to benefit sanctions) of a Jobseekers Agreement
for a customer to be required to (a) obtain a Bank Account by a
Jobcentre specified date, (b) Get an email address by a Jobcentre
specified date,
(c) Create a CV by a Jobcentre specified date (d) Update a CV by a
Jobcentre specified date and (e) be required to read specific
information on direct.gov.uk/jobsearchtips?

What evidence does the Jocentre require from a customer to confirm
item a,b,c,d have been completed?

Please send me your internal information on
advising/informing/forcing customers to open a Bank Account and
whether or not you need consent from the customer to open a Bank
Account and what circumstances you do not require a Bank Account to
be opened

ES3JP contains section called "My Rights", as quoted below:

"I know if there is any doubt about my
benefit claim or disagreement about
my Jobseeker’s Agreement, my case
may be sent to a decision maker, which
could result in the loss of my
Jobseeker’s Allowance. If this happens I
will be told. If I am not satisfied with
the decision I can ask for it to be
explained or reconsidered or I can
appeal to an independent appeals
tribunal."

Please send me a copy of any Jobcentre staff or 'decision makers'
guidance that explains that if a customers does not consent to
undertake the "Other Steps"
listed on page 4 of the ES3JP Jobseekers Agreement this will result
in "loss of...Jobseeker’s Allowance."

Yours faithfully,
Ian

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From: DWP Adelphi Freedom-of-Information-Request
Department for Work and Pensions

26 December 2011

This is an automated confirmation that your request for information has
been received at the DWP Central FoI Team.

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Department who will respond to you direct. 

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For further information on the Freedom of Information Act within DWP
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From: DWP Adelphi Freedom-of-Information-Request
Department for Work and Pensions

9 January 2012


Attachment FoI 3916 09.01.12.pdf
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Dear Mr Wolf

Please see attached response to your FoI request

Kind regards

DWP Central FoI Team

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From: DWP Adelphi Freedom-of-Information-Request
Department for Work and Pensions

9 January 2012


Attachment Appendix 1.pdf
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Attachment Appendix 2.pdf
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Dear Mr Wolf

Please see attachments to accompany FoI response 3916

Kind regards

DWP Central FoI Team

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From: Ian Wolf

9 January 2012

Dear DWP Adelphi Freedom-of-Information-Request,

To clarify is it the view of the DWP, based upon the information
disclosed in this FOI request that the DWP holds guidance that
states a Jobcentre Adviser can require a customer through an
amendment of their Jobseekers Agreement that they:

1) Provide a copy of their CV to the Jobcentre so they can retain
it and send it to any third party without the need for consent?

2) Give details of their personal email address to the Jobcentre so
they can send them email messages without the need for consent?

3) Give details of their telephone number(s) to the Jobcentre so
they can call them, leave voice messages or send them text messages
without the need for consent?

4) That if they do open a Bank Account they must give details of
the bank account, such as issuing Bank and bank account number,
without the need for consent?

Please provide internal information held that is given to Jobcentre
staff that indicates they can make it a Jobseeker Agreement
condition or issue a Jobseeker Direction for them to obtain an
email address, a bank account and a telephone number, but this does
NOT require your customer to allow the Jobcentre to record the
customers actual email address, telephone number or bank account
details, as this requires consent?

Yours sincerely,

Ian Wolf

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From: DWP Adelphi Freedom-of-Information-Request
Department for Work and Pensions

9 January 2012

This is an automated confirmation that your request for information has
been received at the DWP Central FoI Team.

We will forward your request to the relevant information owner within the
Department who will respond to you direct. 

Should you also have any further queries in connection with this request
do please contact us.

For further information on the Freedom of Information Act within DWP
please click on the link below.

[1]http://www.dwp.gov.uk/freedom-of-informa...

show quoted sections

References

Visible links
1. http://www.dwp.gov.uk/freedom-of-informa...

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From: DWP Adelphi Freedom-of-Information-Request
Department for Work and Pensions

24 January 2012


Attachment FoI 76 24.01.132.pdf
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Attachment Appendix 1 CV Job Broking Service.pdf
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Dear Mr Wolf

Please see attached response to your FoI request.

Kind regards

DWP Central FoI Team

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